HP BL260c HP BladeSystem c-Class Enclosure Troubleshooting Guide - Page 20

HP BladeSystem c7000 Enclosure Insight Display action and verification

Page 20 highlights

Step Step 1 Step 2 Step 3 Step 4 Step 5 HP BladeSystem c7000 Enclosure Insight Display action and verification Action Check the Onboard Administrator health LED. Verification Do one of the following: • If the Onboard Administrator health LED is on, then continue to the next step. • If the Onboard Administrator health LED is off, then perform the following substeps: 1 Check the power to the enclosure. 2 Be sure that the power supplies are installed and are operating properly. 3 Complete step 1 again. Action Check the Insight Display to be sure that no firmware updates are in progress. Verification Do one of the following: • If the enclosure is performing a firmware update, then wait until the firmware update is complete. When the update is complete, continue to the next step. • If the enclosure is not performing a firmware update, then continue to the next step. Action Do one of the following: • If one Onboard Administrator is installed in the enclosure, then continue to step 4. • If two Onboard Administrators are installed in the enclosure, then perform the following substeps: 1 Locate the standby Onboard Administrator. The active LED on the standby Onboard Administrator is off. 2 Remove the standby Onboard Administrator. Action Reseat the active Onboard Administrator. Verification 1 Wait for up to 2 minutes, and then check the Insight Display. 2 Do one of the following: • If the issue still exists, continue to the next step. • If the Insight Display illuminates and the Insight Display buttons operate properly, then install the standby Onboard Administrator in the original bay. The repair is complete. Action Test OA bay Y: 1 Remove the Onboard Administrator (suspect OA #X) from OA bay X. 2 Install the Onboard Administrator (suspect OA #X) in OA bay Y. HP BladeSystem Insight Display troubleshooting 20

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HP BladeSystem Insight Display troubleshooting
20
Step
HP BladeSystem c7000 Enclosure Insight Display action and verification
Step 1
Action
Check the Onboard Administrator health LED.
Verification
Do one of the following:
If the Onboard Administrator health LED is on, then continue to the next step.
If the Onboard Administrator health LED is off, then perform the following substeps:
1
Check the power to the enclosure.
2
Be sure that the power supplies are installed and are operating properly.
3
Complete step 1 again.
Step 2
Action
Check the Insight Display to be sure that no firmware updates are in progress.
Verification
Do one of the following:
If the enclosure is performing a firmware update, then wait until the firmware update
is complete. When the update is complete, continue to the next step.
If the enclosure is not performing a firmware update, then continue to the next step.
Step 3
Action
Do one of the following:
If one Onboard Administrator is installed in the enclosure, then continue to step 4.
If two Onboard Administrators are installed in the enclosure, then perform the
following substeps:
1
Locate the standby Onboard Administrator. The active LED on the standby Onboard
Administrator is off.
2
Remove the standby Onboard Administrator.
Step 4
Action
Reseat the active Onboard Administrator.
Verification
1
Wait for up to 2 minutes, and then check the Insight Display.
2
Do one of the following:
If the issue still exists, continue to the next step.
If the Insight Display illuminates and the Insight Display buttons operate properly,
then install the standby Onboard Administrator in the original bay. The repair is
complete.
Step 5
Action
Test OA bay Y:
1
Remove the Onboard Administrator (suspect OA #X) from OA bay X.
2
Install the Onboard Administrator (suspect OA #X) in OA bay Y.