HP BL260c HP BladeSystem c-Class Enclosure Troubleshooting Guide - Page 66

Insight Display blue device errors, Symptoms: Insight Display reports blue device errors

Get HP BL260c - ProLiant - G5 PDF manuals and user guides
UPC - 883585668663
View all HP BL260c manuals
Add to My Manuals
Save this manual to your list of manuals

Page 66 highlights

Insight Display blue device errors For specific component LED definitions and component identification, see "Component identification (on page 72)." Symptoms: Insight Display reports blue device errors Symptom Additional information Required steps The Insight Display Health Summary screen reports a device bay with a "blue" color. After rebooting the Onboard Administrator, it can take up to 5 minutes for all start-up processes to complete. During this time, various devices and fans may display a blue status. A long-lasting "blue" device color indicates that the Onboard Administrator does not communicate properly with the device in the specific enclosure bay. Several possible causes exist for this condition: • The Onboard Administrator or OA tray may not be installed properly in the enclosure. Begin with step 1. • The device has not completed the start-up process, which can take several minutes per device. • The iLO on the server blade does not have an IP address. • When the Virtual Connect modules are being used, the server blade does not have a VC profile. • The Onboard Administrator power-on delay function has not had time to complete the power-on sequence. The Insight Display Health Summary Fans may not be located properly screen shows a fan bay with a blue in the appropriate bays. color. Follow the instructions on the Insight Display for proper fan locations. Install fans in the correct bay locations. Procedures: Insight Display reports blue device errors CAUTION: Some troubleshooting procedures require powering down an entire enclosure. To avoid possible data loss, always secure permission before powering down an enclosure. CAUTION: To avoid data loss, do not remove an Onboard Administrator when the Insight Display shows a firmware update in progress. During this activity, the Insight Display displays the Firmware Update screen with the Lock icon and the firmware update progress bar. Enclosure troubleshooting 66

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
Enclosure troubleshooting 66
Insight Display blue device errors
For specific component LED definitions and component identification, see "Component identification (on
page
72
)."
Symptoms: Insight Display reports blue device errors
Symptom
Additional information
Required steps
The Insight Display Health Summary
screen reports a device bay with a
"blue" color.
After rebooting the Onboard
Administrator, it can take up to 5
minutes for all start-up processes to
complete. During this time, various
devices and fans may display a
blue status.
A long-lasting "blue" device color
indicates that the Onboard
Administrator does not
communicate properly with the
device in the specific enclosure
bay.
Several possible causes exist for
this condition:
•
The Onboard Administrator or
OA tray may not be installed
properly in the enclosure.
•
The device has not completed
the start-up process, which can
take several minutes per
device.
•
The iLO on the server blade
does not have an IP address.
•
When the Virtual Connect
modules are being used, the
server blade does not have a
VC profile.
•
The Onboard Administrator
power-on delay function has
not had time to complete the
power-on sequence.
Begin with step 1.
The Insight Display Health Summary
screen shows a fan bay with a blue
color.
Fans may not be located properly
in the appropriate bays.
Follow the instructions on the
Insight Display for proper fan
locations. Install fans in the correct
bay locations.
Procedures: Insight Display reports blue device errors
CAUTION:
Some troubleshooting procedures require powering down an entire enclosure. To
avoid possible data loss, always secure permission before powering down an enclosure.
CAUTION:
To avoid data loss, do not remove an Onboard Administrator when the Insight
Display shows a firmware update in progress. During this activity, the Insight Display displays
the Firmware Update screen with the Lock icon and the firmware update progress bar.