HP BL260c HP BladeSystem c-Class Enclosure Troubleshooting Guide - Page 56

Procedures: HP BladeSystem c3000 Enclosure DVD-ROM troubleshooting

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Step Step 8 Step 9 DVD-ROM drive troubleshooting action and verification Action 1 Using the Insight Display up arrow key, select All Blades = Disconnect. 2 Press the OK button twice to accept changes. Verification Be sure that the Insight Display changes to Confirm: DVD Operation. Continue to the next step. Action To confirm disconnecting the DVD-ROM drive, select OK on the Insight Display, and then press the OK button. Verification The Insight Display displays a locked symbol for a short time while disconnecting all server blades from the DVD-ROM drive. Verify that all DVD-ROM status icons are gray, indicating that the server blade is not connected to the DVD-ROM drive. Return to step 4. Procedures: HP BladeSystem c3000 Enclosure DVD-ROM troubleshooting CAUTION: Some troubleshooting procedures require powering down an entire enclosure. To avoid possible data loss, always secure permission before powering down an enclosure. CAUTION: To avoid data loss, do not remove an Onboard Administrator when the Insight Display shows a firmware update in progress. During this activity, the Insight Display displays the Firmware Update screen with the Lock icon and the firmware update progress bar. Step Step 1 Step 2 HP BladeSystem c3000 Enclosure DVD-ROM troubleshooting action and verification Action Check the DVD-ROM drive status on the Insight Display Health Summary screen. Verification If the DVD-ROM status is black, then continue to the next step. If the DVD-ROM status is gray, then the DVD-ROM drive is empty. Insert a DVD-ROM or CD-ROM into the drive, and then repeat step 1. If the DVD-ROM status is bright green or dark green, then the DVD-ROM drive and DVDROM are present. Continue to the next step. Action Connect to the DVD-ROM drive: 1 Use the Insight Display to navigate to the Enclosure Settings screen. 2 Select DVD Drive 'Connect...'. 3 Press the OK button. Verification If the Insight Display reports "DVD Connect Status," then proceed to step 4 of "Procedures: Enclosure DVD-ROM troubleshooting (on page 52)." Enclosure troubleshooting 56

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Enclosure troubleshooting 56
Step
DVD-ROM drive troubleshooting action and verification
Step 8
Action
1
Using the Insight Display up arrow key, select
All Blades = Disconnect
.
2
Press the
OK
button twice to accept changes.
Verification
Be sure that the Insight Display changes to Confirm: DVD Operation. Continue to the
next step.
Step 9
Action
To confirm disconnecting the DVD-ROM drive, select
OK
on the Insight Display, and
then press the
OK
button.
Verification
The Insight Display displays a locked symbol for a short time while disconnecting all
server blades from the DVD-ROM drive.
Verify that all DVD-ROM status icons are gray, indicating that the server blade is not
connected to the DVD-ROM drive. Return to step 4.
Procedures: HP BladeSystem c3000 Enclosure DVD-ROM troubleshooting
CAUTION:
Some troubleshooting procedures require powering down an entire enclosure. To
avoid possible data loss, always secure permission before powering down an enclosure.
CAUTION:
To avoid data loss, do not remove an Onboard Administrator when the Insight
Display shows a firmware update in progress. During this activity, the Insight Display displays
the Firmware Update screen with the Lock icon and the firmware update progress bar.
Step
HP BladeSystem c3000 Enclosure DVD-ROM troubleshooting action and
verification
Step 1
Action
Check the DVD-ROM drive status on the Insight Display Health Summary screen.
Verification
If the DVD-ROM status is black, then continue to the next step.
If the DVD-ROM status is gray, then the DVD-ROM drive is empty. Insert a DVD-ROM or
CD-ROM into the drive, and then repeat step 1.
If the DVD-ROM status is bright green or dark green, then the DVD-ROM drive and DVD-
ROM are present. Continue to the next step.
Step 2
Action
Connect to the DVD-ROM drive:
1
Use the Insight Display to navigate to the Enclosure Settings screen.
2
Select
DVD Drive 'Connect…'
.
3
Press the
OK
button.
Verification
If the Insight Display reports "DVD Connect Status," then proceed to step 4 of
"Procedures: Enclosure DVD-ROM troubleshooting (on page
52
)."