HP BL260c HP BladeSystem c-Class Enclosure Troubleshooting Guide - Page 35

Server blade troubleshooting

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Step Step 11 Step 12 Step 13 Step 14 Power supply failure action and verification Verification If the Onboard Administrator health LED is green, then the OA tray failed. Continue to the next step. If the power supply fault LEDs are on, then the original OA tray did not fail. Reinstall the original OA tray: 1 Remove the Onboard Administrator. 2 Remove the OA tray. 3 Install the original OA tray. 4 Install the Onboard Administrator in bay 1. 5 Continue to step 14. Action Install the second Onboard Administrator in the original location in OA bay 2. Verification If the Onboard Administrator health LED is green, then continue to step 13. If the power supply fault LEDs are on, then continue to the next step. Action Remove the Onboard Administrator from OA bay 2. Install a known-working Onboard Administrator in OA bay 2. Verification If the Onboard Administrator health LED in OA bay 2 is green, then the Onboard Administrator originally installed in OA bay 2 failed. Continue to the next step. If the power supply fault LEDs are on, then the original Onboard Administrator did not fail. Remove the current Onboard Administrator from OA bay 2 and install the original Onboard Administrator in OA bay 2. Action Remove all Onboard Administrators and remove the OA tray. Install a known-working OA tray, and then install the Onboard Administrators in the original bays. Verification If the Onboard Administrator health LEDs are green, then the OA tray failed. Continue to the next step. If the power supply fault LEDs are on, then the original OA tray did not fail. Remove all Onboard Administrators and the current OA tray. Install the original OA tray and the Onboard Administrators in the original locations. Continue to the next. Action Contact an authorized service provider to complete the midplane assembly replacement (on page 69). Server blade troubleshooting Server blades interact with the enclosure power, cooling, and management infrastructure. This section describes how to troubleshoot a server blade failure inside the enclosure. Other server blade troubleshooting applies to problems that do not involve the enclosure. Enclosure troubleshooting 35

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Enclosure troubleshooting 35
Step
Power supply failure action and verification
Verification
If the Onboard Administrator health LED is green, then the OA tray failed. Continue to
the next step.
If the power supply fault LEDs are on, then the original OA tray did not fail. Reinstall the
original OA tray:
1
Remove the Onboard Administrator.
2
Remove the OA tray.
3
Install the original OA tray.
4
Install the Onboard Administrator in bay 1.
5
Continue to step 14.
Step 11
Action
Install the second Onboard Administrator in the original location in OA bay 2.
Verification
If the Onboard Administrator health LED is green, then continue to step 13.
If the power supply fault LEDs are on, then continue to the next step.
Step 12
Action
Remove the Onboard Administrator from OA bay 2. Install a known-working Onboard
Administrator in OA bay 2.
Verification
If the Onboard Administrator health LED in OA bay 2 is green, then the Onboard
Administrator originally installed in OA bay 2 failed. Continue to the next step.
If the power supply fault LEDs are on, then the original Onboard Administrator did not
fail. Remove the current Onboard Administrator from OA bay 2 and install the original
Onboard Administrator in OA bay 2.
Step 13
Action
Remove all Onboard Administrators and remove the OA tray. Install a known-working
OA tray, and then install the Onboard Administrators in the original bays.
Verification
If the Onboard Administrator health LEDs are green, then the OA tray failed. Continue
to the next step.
If the power supply fault LEDs are on, then the original OA tray did not fail. Remove all
Onboard Administrators and the current OA tray. Install the original OA tray and the
Onboard Administrators in the original locations. Continue to the next.
Step 14
Action
Contact an authorized service provider to complete the midplane assembly replacement
(on page
69
).
Server blade troubleshooting
Server blades interact with the enclosure power, cooling, and management infrastructure. This section
describes how to troubleshoot a server blade failure inside the enclosure. Other server blade
troubleshooting applies to problems that do not involve the enclosure.