HP BL260c HP BladeSystem c-Class Enclosure Troubleshooting Guide - Page 50

Interconnect module troubleshooting, Symptoms: Interconnect module errors

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Interconnect module troubleshooting Interconnect modules, including switches, pass-throughs, and aggregation modules, interact with the enclosure for management, power, and cooling. This section describes how to diagnose problems that occur during the interaction between interconnect modules and the enclosure. For specific interconnect module troubleshooting procedures, see the component documentation. For specific component LED definitions and component identification, see "Component identification (on page 72)." Symptoms: Interconnect module errors Symptom Initial step The Insight Display reports error - on suspect interconnect module. An interconnect module does not power up. Interconnect modules are always powered up. However, if a port is unused or would present a configuration error, the port is disabled by the Onboard Administrator. An interconnect port not functioning properly. Required steps To correct the issue, follow the Insight Display steps. Begin with step 1. For troubleshooting information, see the interconnect module documentation. Procedures: Interconnect module errors CAUTION: Some troubleshooting procedures require powering down an entire enclosure. To avoid possible data loss, always secure permission before powering down an enclosure. CAUTION: To avoid data loss, do not remove an Onboard Administrator when the Insight Display shows a firmware update in progress. During this activity, the Insight Display displays the Firmware Update screen with the Lock icon and the firmware update progress bar. Step Step 1 Step 2 Interconnect module errors action and verification Action Examine the interconnect module status on the Insight Display Health summary screen. Verification If the Insight Display Health Summary screen status is yellow or red, then perform all procedures suggested by the Insight Display. If the Insight Display Health Summary screen status is black, then continue to the next step. Action Reseat the interconnect module. Verification If the interconnect module health LED is green, then the repair is complete. If the interconnect module health LED remains off, then continue to the next step. Enclosure troubleshooting 50

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Enclosure troubleshooting 50
Interconnect module troubleshooting
Interconnect modules, including switches, pass-throughs, and aggregation modules, interact with the
enclosure for management, power, and cooling. This section describes how to diagnose problems that
occur during the interaction between interconnect modules and the enclosure.
For specific interconnect module troubleshooting procedures, see the component documentation.
For specific component LED definitions and component identification, see "Component identification (on
page
72
)."
Symptoms: Interconnect module errors
Symptom
Initial step
Required steps
The Insight Display reports error
on suspect interconnect module.
—
To correct the issue, follow the Insight
Display steps.
An interconnect module does
not power up.
Interconnect modules are always
powered up. However, if a port is
unused or would present a
configuration error, the port is
disabled by the Onboard
Administrator.
Begin with step 1.
An interconnect port not
functioning properly.
For troubleshooting information, see
the interconnect module
documentation.
Procedures: Interconnect module errors
CAUTION:
Some troubleshooting procedures require powering down an entire enclosure. To
avoid possible data loss, always secure permission before powering down an enclosure.
CAUTION:
To avoid data loss, do not remove an Onboard Administrator when the Insight
Display shows a firmware update in progress. During this activity, the Insight Display displays
the Firmware Update screen with the Lock icon and the firmware update progress bar.
Step
Interconnect module errors action and verification
Step 1
Action
Examine the interconnect module status on the Insight Display Health summary screen.
Verification
If the Insight Display Health Summary screen status is yellow or red, then perform all
procedures suggested by the Insight Display.
If the Insight Display Health Summary screen status is black, then continue to the next
step.
Step 2
Action
Reseat the interconnect module.
Verification
If the interconnect module health LED is green, then the repair is complete.
If the interconnect module health LED remains off, then continue to the next step.