HP BL260c HP BladeSystem c-Class Enclosure Troubleshooting Guide - Page 36

Symptoms: Server blade errors, For specific component LED definitions and component identification

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Page 36 highlights

For all removal and replacement procedures used in this document, see the appropriate server blade maintenance and service guide on the HP website (http://www.hp.com/go/bladesystem/documentation). For specific component LED definitions and component identification, see "Component identification (on page 72)." For server blade LED definitions and component identification, see the server blade user guide or maintenance and service guide on the HP website (http://www.hp.com/go/bladesystem/documentation). Symptoms: Server blade errors Error indication Initial step Required steps An Insight Display location error is - reported for this device bay. To correct the issue, follow the Insight Display steps. An Insight Display configuration error - is reported for this device bay. To correct the issue, follow the Insight Display steps. An Insight Display power error is - reported for this device bay. To correct the issue, follow the Insight Display steps. An Insight Display cooling error is - reported for this device bay. To correct the issue, follow the Insight Display steps. If the Insight Display reports a server blade thermal warning, then check the iLO 2 IML log for specific thermal zone reporting issues. Check that area of the server blade for obstructions and for proper heatsink installation. An Insight Display device error is - reported for this device bay. Examine the reported server blade power LED and health LED. Follow the steps indicated for the specific symptom in this table. A server blade does not power up. - Begin with step 1. All server blade LEDs are off. A server blade does not power up. - The following conditions exist: To correct the issue, follow the Insight Display steps. • The power LED is amber. • The health LED is flashing red. • The Insight Display device bay status is yellow. A server blade does not power up. The following conditions exist: • The power LED is amber. • The health LED is green. • The Insight Display device bay status is black. After each step, check the device bay status on the Insight Display Health Summary screen. When the status changes from black to another color, the Onboard Administrator detects the server blade. The server blade is not seated properly in the device bay. Reseat the server blade in the device bay. The Insight Display device bay status changes to dark green after the server blade is detected. If the symptom continues, perform the steps beginning with step 2. Enclosure troubleshooting 36

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Enclosure troubleshooting 36
For all removal and replacement procedures used in this document, see the appropriate server blade
maintenance and service guide on the HP website
(
).
For specific component LED definitions and component identification, see "Component identification (on
page
72
)." For server blade LED definitions and component identification, see the server blade user guide
or maintenance and service guide on the HP website
(
).
Symptoms: Server blade errors
Error indication
Initial step
Required steps
An Insight Display location error is
reported for this device bay.
—
To correct the issue, follow the Insight
Display steps.
An Insight Display configuration error
is reported for this device bay.
—
To correct the issue, follow the Insight
Display steps.
An Insight Display power error is
reported for this device bay.
—
To correct the issue, follow the Insight
Display steps.
An Insight Display cooling error is
reported for this device bay.
—
To correct the issue, follow the Insight
Display steps.
If the Insight Display reports a server
blade thermal warning, then check
the iLO 2 IML log for specific thermal
zone reporting issues. Check that
area of the server blade for
obstructions and for proper heatsink
installation.
An Insight Display device error is
reported for this device bay.
—
Examine the reported server blade
power LED and health LED. Follow
the steps indicated for the specific
symptom in this table.
A server blade does not power up.
All server blade LEDs are off.
—
Begin with step 1.
A server blade does not power up.
The following conditions exist:
•
The power LED is amber.
•
The health LED is flashing red.
•
The Insight Display device bay
status is yellow.
—
To correct the issue, follow the Insight
Display steps.
A server blade does not power up.
The following conditions exist:
•
The power LED is amber.
•
The health LED is green.
•
The Insight Display device bay
status is black.
After each step, check the
device bay status on the Insight
Display Health Summary
screen. When the status
changes from black to another
color, the Onboard
Administrator detects the server
blade.
The server blade is not seated
properly in the device bay. Reseat
the server blade in the device bay.
The Insight Display device bay status
changes to dark green after the
server blade is detected. If the
symptom continues, perform the steps
beginning with step 2.