HP BL260c HP BladeSystem c-Class Enclosure Troubleshooting Guide - Page 31

Power supply troubleshooting, Symptoms: Power supply failure

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Step Step 4 Step 5 Fan LED is solid amber action and verification Verification If the fan LED is green, then return all fans to their original fan bays. Replace the suspect fan to complete the repair. If the known-working fan LED is solid amber, then continue to the next step. Action Complete each step in the "Troubleshooting the Insight Display (on page 16)" section depending on the enclosure. Perform the verification in this step after completing each Insight Display troubleshooting step. Verification If the fan health LED continues to flash after verifying each of the Insight Display troubleshooting steps, then continue to the next Insight Display troubleshooting step. If the fan health LED continues to flash after completing all of the Insight Display troubleshooting steps, then continue to the next step. Action A connection problem between the fan and the Insight Display is indicated. Contact an HP authorized service provider and complete the steps in the "Midplane assembly replacement (on page 69)" section. Verification If the suspect fan health LED is solid green, then the repair is complete. If any new error indications appear, then follow the troubleshooting instructions for those errors. Power supply troubleshooting Power supplies provide the required power to the common 12V distribution in the enclosure. This section provides the procedures to verify that the power supplies are functioning properly. For all removal and replacement procedures used in this document, see the appropriate enclosure maintenance and service guide on the HP website (http://www.hp.com/go/bladesystem/documentation). For specific component LED definitions and component identification, see "Component identification (on page 72)." Symptoms: Power supply failure Symptom The power LED is off. The fault LED is off. The Insight Display reports AC failure, bad FRU, and power supply failure. A single power supply fault LED is on. All power supplies fault LEDs are on. Initial step - - - Required steps Begin with step 1. Begin with step 4. Begin with step 5. Enclosure troubleshooting 31

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Enclosure troubleshooting 31
Step
Fan LED is solid amber action and verification
Verification
If the fan LED is green, then return all fans to their original fan bays. Replace the suspect
fan to complete the repair.
If the known-working fan LED is solid amber, then continue to the next step.
Step 4
Action
Complete each step in the "Troubleshooting the Insight Display (on page
16
)" section
depending on the enclosure. Perform the verification in this step after completing each
Insight Display troubleshooting step.
Verification
If the fan health LED continues to flash after verifying each of the Insight Display
troubleshooting steps, then continue to the next Insight Display troubleshooting step.
If the fan health LED continues to flash after completing all of the Insight Display
troubleshooting steps, then continue to the next step.
Step 5
Action
A connection problem between the fan and the Insight Display is indicated. Contact an
HP authorized service provider and complete the steps in the "Midplane assembly
replacement (on page
69
)" section.
Verification
If the suspect fan health LED is solid green, then the repair is complete. If any new error
indications appear, then follow the troubleshooting instructions for those errors.
Power supply troubleshooting
Power supplies provide the required power to the common 12V distribution in the enclosure. This section
provides the procedures to verify that the power supplies are functioning properly.
For all removal and replacement procedures used in this document, see the appropriate enclosure
maintenance and service guide on the HP website
(
).
For specific component LED definitions and component identification, see "Component identification (on
page
72
)."
Symptoms: Power supply failure
Symptom
Initial step
Required steps
The power LED is off.
The fault LED is off.
The Insight Display reports AC failure,
bad FRU, and power supply failure.
—
Begin with step 1.
A single power supply fault LED is on.
—
Begin with step 4.
All power supplies fault LEDs are on.
—
Begin with step 5.