HP BL260c HP BladeSystem c-Class Enclosure Troubleshooting Guide - Page 55

DVD-ROM drive troubleshooting action and verification, If Insight Display reports DVD Connect Status

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Step Step 3 Step 4 Step 5 Step 6 Step 7 DVD-ROM drive troubleshooting action and verification Action 1 Eject the internal DVD-ROM drive. • For an HP BladeSystem c3000 Enclosure installed in a rack, press the top corner of DVD-ROM drive. • For an HP BladeSystem c3000 Tower Enclosure, press the right corner of the DVD- ROM drive. 2 Reseat the internal DVD-ROM drive. Verification If Insight Display DVD-ROM drive status is black, then proceed to step 2 of "Procedures: Enclosure DVD-ROM troubleshooting (on page 52)." If the DVD-ROM status is gray or green, then continue to the next step. Action Press the eject button on the DVD-ROM drive. Verification If the DVD-ROM drive ejects, then the repair is complete. If the DVD-ROM drive does not eject, then proceed to step 2 of "Procedures: HP BladeSystem c3000 Enclosure DVD-ROM troubleshooting (on page 56)." Action Connect to the DVD-ROM drive: 1 Use the Insight Display to navigate to the Enclosure Settings screen. 2 Select DVD Drive 'Connect...' 3 Press the OK button. Verification If Insight Display reports "DVD Connect Status," then continue to step 7. If the Insight Display does not report DVD Connect Status, then continue to the next step. Action 1 On the Change USB/DVD Options screen, use the Insight Display up arrow key to highlight No Change. 2 Press the OK button twice. Verification Be sure that the Insight Display changes to the DVD Connect Status screen. Continue to the next step. Action 1 On the Insight Display, highlight all bays. 2 Select Change. 3 Press the OK button. Verification Be sure that the Insight Display changes to the Connect: Enclosure DVD screen. Continue to the next step. Enclosure troubleshooting 55

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Enclosure troubleshooting 55
Step
DVD-ROM drive troubleshooting action and verification
Step 3
Action
1
Eject the internal DVD-ROM drive.
•
For an HP BladeSystem c3000 Enclosure installed in a rack, press the top corner of
DVD-ROM drive.
•
For an HP BladeSystem c3000 Tower Enclosure, press the right corner of the DVD-
ROM drive.
2
Reseat the internal DVD-ROM drive.
Verification
If Insight Display DVD-ROM drive status is black, then proceed to step 2 of "Procedures:
Enclosure DVD-ROM troubleshooting (on page
52
)."
If the DVD-ROM status is gray or green, then continue to the next step.
Step 4
Action
Press the eject button on the DVD-ROM drive.
Verification
If the DVD-ROM drive ejects, then the repair is complete.
If the DVD-ROM drive does not eject, then proceed to step 2 of "Procedures: HP
BladeSystem c3000 Enclosure DVD-ROM troubleshooting (on page
56
)."
Step 5
Action
Connect to the DVD-ROM drive:
1
Use the Insight Display to navigate to the Enclosure Settings screen.
2
Select
DVD Drive 'Connect…'
3
Press the
OK
button.
Verification
If Insight Display reports "DVD Connect Status," then continue to step 7.
If the Insight Display does not report DVD Connect Status, then continue to the next step.
Step 6
Action
1
On the Change USB/DVD Options screen, use the Insight Display up arrow key to
highlight
No Change
.
2
Press the
OK
button twice.
Verification
Be sure that the Insight Display changes to the DVD Connect Status screen. Continue to
the next step.
Step 7
Action
1
On the Insight Display, highlight all bays.
2
Select
Change
.
3
Press the
OK
button.
Verification
Be sure that the Insight Display changes to the Connect: Enclosure DVD screen. Continue
to the next step.