HP BL260c HP BladeSystem c-Class Enclosure Troubleshooting Guide - Page 46

Onboard Administrator troubleshooting, Symptoms: Onboard Administrator errors

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Step Step 7 Partner blade errors action and verification Verification If the partner blade health LED is green, then the OA tray failed. The repair is complete. If the partner blade health LED is off, then the original OA tray did not fail. Reinstall the original OA tray: 1 Remove the OA tray. 2 Install the original OA tray. 3 Continue to the next step. Action Contact an authorized service provider to complete the midplane assembly replacement (on page 69). Onboard Administrator troubleshooting The Onboard Administrator manages the power, cooling, configuration, and status of the enclosure. For more information, see the Onboard Administrator documentation on the HP website (http://www.hp.com/support). For specific component LED definitions and component identification, see "Component identification (on page 72)." Symptoms: Onboard Administrator errors Symptom Initial step The Onboard Administrator health LED is - off, and only one Onboard Administrator is installed. The Onboard Administrator health LED is - off on one Onboard Administrator, and Onboard Administrator health LED is green on the second Onboard Administrator. The Onboard Administrator health LED is - off on both Onboard Administrators. The Onboard Administrator LED is red. - Required steps Begin with step 1. Begin with step 2. Begin with step 1. Begin with step 2. Procedures: Onboard Administrator errors CAUTION: Some troubleshooting procedures require powering down an entire enclosure. To avoid possible data loss, always secure permission before powering down an enclosure. CAUTION: To avoid data loss, do not remove an Onboard Administrator when the Insight Display shows a firmware update in progress. During this activity, the Insight Display displays the Firmware Update screen with the Lock icon and the firmware update progress bar. Enclosure troubleshooting 46

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Enclosure troubleshooting 46
Step
Partner blade errors action and verification
Verification
If the partner blade health LED is green, then the OA tray failed. The repair is complete.
If the partner blade health LED is off, then the original OA tray did not fail. Reinstall the
original OA tray:
1
Remove the OA tray.
2
Install the original OA tray.
3
Continue to the next step.
Step 7
Action
Contact an authorized service provider to complete the midplane assembly replacement
(on page
69
).
Onboard Administrator troubleshooting
The Onboard Administrator manages the power, cooling, configuration, and status of the enclosure.
For more information, see the Onboard Administrator documentation on the HP website
(
).
For specific component LED definitions and component identification, see "Component identification (on
page
72
)."
Symptoms: Onboard Administrator errors
Symptom
Initial step
Required steps
The Onboard Administrator health LED is
off, and only one Onboard
Administrator is installed.
—
Begin with step 1.
The Onboard Administrator health LED is
off on one Onboard Administrator, and
Onboard Administrator health LED is
green on the second Onboard
Administrator.
—
Begin with step 2.
The Onboard Administrator health LED is
off on both Onboard Administrators.
—
Begin with step 1.
The Onboard Administrator LED is red.
—
Begin with step 2.
Procedures: Onboard Administrator errors
CAUTION:
Some troubleshooting procedures require powering down an entire enclosure. To
avoid possible data loss, always secure permission before powering down an enclosure.
CAUTION:
To avoid data loss, do not remove an Onboard Administrator when the Insight
Display shows a firmware update in progress. During this activity, the Insight Display displays
the Firmware Update screen with the Lock icon and the firmware update progress bar.