HP BL260c HP BladeSystem c-Class Enclosure Troubleshooting Guide - Page 53

If Insight Display reports DVD Connect Status, then continue to step 4.

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Step Step 2 Step 3 Step 4 Step 5 Enclosure DVD-ROM troubleshooting action and verification Verification If the Health Summary DVD-ROM status is black, then continue to step 2. If the DVD-ROM status is gray, then the DVD-ROM drive is empty. Insert a DVD-ROM or CD-ROM into the drive, and then repeat step 1. If the DVD-ROM status is bright green or dark green, then the DVD-ROM drive and DVDROM are present. Continue to step 3. Action Identify the enclosure being used. Verification If the enclosure is an HP BladeSystem c3000 Enclosure, then continue to step 2 of "Procedures: DVD-ROM drive troubleshooting (on page 54)." If the enclosure is an HP BladeSystem c7000 Enclosure, then continue to step 1of "Procedures: External DVD-ROM troubleshooting (on page 58)." Action 1 Use the Insight Display to navigate to the Enclosure Settings screen. 2 Select DVD Drive 'Connect...'. 3 Press the OK button. Verification If Insight Display reports "DVD Connect Status," then continue to step 4. If the Insight Display does not report "DVD Connect Status", then proceed to step 3 of "Procedures: HP BladeSystem c3000 Enclosure DVD-ROM troubleshooting (on page 56)." Action 1 Use the Insight Display to select Connect a server. 2 Press the OK button. Verification If the Insight Display reports "No Support," then the server blade does not support Enclosure DVD. If any of the buttons indicate an iLO firmware upgrade is needed, then upgrade the iLO firmware and repeat step 4. If the Insight Display screen changes to "Connect: Enclosure DVD," then continue to step 5. Action 1 Use the Insight Display up or down keys to highlight either Connect or Connect&Reboot. Select Connect&Reboot to reboot the server blade with the DVDROM connected. 2 Press the OK button twice to start the connect command. Enclosure troubleshooting 53

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Enclosure troubleshooting 53
Step
Enclosure DVD-ROM troubleshooting action and verification
Verification
If the Health Summary DVD-ROM status is black, then continue to step 2.
If the DVD-ROM status is gray, then the DVD-ROM drive is empty. Insert a DVD-ROM or
CD-ROM into the drive, and then repeat step 1.
If the DVD-ROM status is bright green or dark green, then the DVD-ROM drive and DVD-
ROM are present. Continue to step 3.
Step 2
Action
Identify the enclosure being used.
Verification
If the enclosure is an HP BladeSystem c3000 Enclosure, then continue to step 2 of
"Procedures: DVD-ROM drive troubleshooting (on page
54
)."
If the enclosure is an HP BladeSystem c7000 Enclosure, then continue to step 1of
"Procedures: External DVD-ROM troubleshooting (on page
58
)."
Step 3
Action
1
Use the Insight Display to navigate to the Enclosure Settings screen.
2
Select
DVD Drive 'Connect…'
.
3
Press the
OK
button.
Verification
If Insight Display reports "DVD Connect Status," then continue to step 4.
If the Insight Display does not report "DVD Connect Status", then proceed to step 3 of
"Procedures: HP BladeSystem c3000 Enclosure DVD-ROM troubleshooting (on page
56
)."
Step 4
Action
1
Use the Insight Display to select
Connect a server
.
2
Press the
OK
button.
Verification
If the Insight Display reports "No Support," then the server blade does not support
Enclosure DVD.
If any of the buttons indicate an iLO firmware upgrade is needed, then upgrade the iLO
firmware and repeat step 4.
If the Insight Display screen changes to "Connect: Enclosure DVD," then continue to step
5.
Step 5
Action
1
Use the Insight Display up or down keys to highlight either
Connect
or
Connect&Reboot
. Select
Connect&Reboot
to reboot the server blade with the DVD-
ROM connected.
2
Press the
OK
button twice to start the connect command.