HP BL260c HP BladeSystem c-Class Enclosure Troubleshooting Guide - Page 40

Server blade errors action and verification, Step 5, Action, View Alerts, Verification

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Step Step 5 Step 6 Step 7 Step 8 Server blade errors action and verification Action Check the device bay status on the Insight Display Health Summary screen. If the suspect bay status is yellow or red, then perform the following steps: 1 Select View Alerts and view all reported errors. 2 Perform all corrective actions suggested by the Insight Display. If the Insight Display does not report device bay errors, then check the status of the system power LED on the Power On/Standby button. If the system power LED is green, then the server blade is powered up. If the system power LED is amber, then the server blade is in standby mode. Press the Power On/Standby button to power up the server blade. Verification If the server blade powers up, then the repair is complete. If the system power LED remains amber and the Insight Display Health Summary screen device bay status is dark green, then continue to the next step. Action Confirm that it is safe to disturb the management network. Be sure that the Insight Display does not indicate that a firmware update is in progress. If a firmware update is in progress, wait until the update is complete before continuing. Verification If the enclosure is not performing a firmware update and if troubleshooting an HP BladeSystem c7000 Enclosure, then continue to step 9. If troubleshooting an HP BladeSystem c3000 Enclosure, then continue to the next step. Action If troubleshooting an HP BladeSystem c3000 Enclosure, then reseat the OA tray. If troubleshooting an HP BladeSystem c7000 Enclosure, then continue to step 9. Verification If the server blade powers up, then the repair is complete. If the Insight Display Health Summary screen device bay status is yellow or red, then select View Alerts to view all reported errors. Perform all corrective actions suggested by the Insight Display. If the server blade system power LED is amber and the Insight Display Health Summary screen device bay status is dark green, then continue to the next step. Action If troubleshooting an HP BladeSystem c3000 Enclosure, then remove the c3000 OA tray and replace it with a service spare part. If troubleshooting an HP BladeSystem c7000 Enclosure, then continue to the next step. Verification If the server blade powers up, then the original BladeSystem c3000 OA tray failed. Continue to step 13. If the Insight Display Health Summary screen device bay status is yellow or red, then select View Alerts to view all reported errors. Perform all corrective actions suggested by the Insight Display. If the server blade system power LED is amber and the Insight Display Health Summary screen device bay status is dark green, then continue to step 19. Enclosure troubleshooting 40

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Enclosure troubleshooting 40
Step
Server blade errors action and verification
Step 5
Action
Check the device bay status on the Insight Display Health Summary screen. If the
suspect bay status is yellow or red, then perform the following steps:
1
Select
View Alerts
and view all reported errors.
2
Perform all corrective actions suggested by the Insight Display.
If the Insight Display does not report device bay errors, then check the status of the
system power LED on the Power On/Standby button. If the system power LED is green,
then the server blade is powered up.
If the system power LED is amber, then the server blade is in standby mode. Press the
Power On/Standby button to power up the server blade.
Verification
If the server blade powers up, then the repair is complete.
If the system power LED remains amber and the Insight Display Health Summary screen
device bay status is dark green, then continue to the next step.
Step 6
Action
Confirm that it is safe to disturb the management network. Be sure that the Insight
Display does not indicate that a firmware update is in progress. If a firmware update is
in progress, wait until the update is complete before continuing.
Verification
If the enclosure is not performing a firmware update and if troubleshooting an HP
BladeSystem c7000 Enclosure, then continue to step 9.
If troubleshooting an HP BladeSystem c3000 Enclosure, then continue to the next step.
Step 7
Action
If troubleshooting an HP BladeSystem c3000 Enclosure, then reseat the OA tray.
If troubleshooting an HP BladeSystem c7000 Enclosure, then continue to step 9.
Verification
If the server blade powers up, then the repair is complete.
If the Insight Display Health Summary screen device bay status is yellow or red, then
select
View Alerts
to view all reported errors. Perform all corrective actions suggested by
the Insight Display.
If the server blade system power LED is amber and the Insight Display Health Summary
screen device bay status is dark green, then continue to the next step.
Step 8
Action
If troubleshooting an HP BladeSystem c3000 Enclosure, then remove the c3000 OA
tray and replace it with a service spare part.
If troubleshooting an HP BladeSystem c7000 Enclosure, then continue to the next step.
Verification
If the server blade powers up, then the original BladeSystem c3000 OA tray failed.
Continue to step 13.
If the Insight Display Health Summary screen device bay status is yellow or red, then
select
View Alerts
to view all reported errors. Perform all corrective actions suggested by
the Insight Display.
If the server blade system power LED is amber and the Insight Display Health Summary
screen device bay status is dark green, then continue to step 19.