HP Photosmart Premium Fax e-All-in-One Printer - C410 User Guide - Page 230
Cause, Solution, Contact HP, To clean the printhead from the control panel, Setup, Tools
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Solve a problem Chapter 12 Cause: There was a problem with the printhead. If this did not solve the issue, try the next solution. Solution 2: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem with the printhead. Problem with printer preparation Solution: Check the print quality of the current print job. If it is not satisfactory, it could mean the internal clock failed and the product was not able to service the printhead as scheduled. Try cleaning the printhead to see if that improves the quality. To clean the printhead from the control panel 1. Press Setup. 2. Press the down arrow button to highlight Tools, and then press OK. 3. Press the down arrow button to highlight Clean Printhead, and then press OK. The product cleans the printhead. 4. Press any button to return to the Tools menu. Cause: The product was turned off improperly. 228 Solve a problem