Canon S820D S820D Quick Start Guide - Page 82

Handling Error Messages While Using the Operation Panel

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Troubleshooting Handling Error Messages While Using the Operation Panel If an error number is displayed on the Operation Panel, correct the error according to the procedure below. • If the display or buttons on the Operation Panel are not operating properly, even though an error is not displayed, turn off the printer, unplug the power cord, and then turn on the printer again. • The color of the ink tank affected by the error can be checked in Media Type. An error has occurred in the ink tank indicated by the blinking position. Error Number 001 002 101 102 103 201 202 301/302 Problem Try This Printer is being used Printing starts when printing from the computer is completed. Press the Cancel button to stop printing. Cause: Printer is not ready Wait until preparations are completed. Printing will start when preparations are completed. Ink level is low Prepare a replacement ink tank. Press the Print button to restart printing even though the print level is low. Printing will start when the ink tank is replaced. Press the Cancel button to stop printing. Position of paper thickness lever is not correct Printing will start when you set the paper thickness lever to the correct position. Press the Print button to start printing with paper thickness lever position that is currently set. Press the Cancel button to stop printing. Position of paper thickness lever is incorrect and ink level is low Prepare a replacement ink tank. Replace the ink tank, and set the paper thickness lever to the correct position to start printing. Press the Print button to restart printing under the current conditions. Ink has run out Press the Cancel button to stop printing, and then replace the ink tank. Press the Reset button on the printer to start printing without any ink. Waste ink tank is full Press the Reset button on the printer to restart printing. Immediately contact the store where you bought the printer or a repair center and request replacement of the waste ink tank. No paper, paper cannot be fed, or paper jam Load paper correctly, and press the Reset button on the printer to start printing. If a sheet is jammed, remove the jammed sheet, load paper correctly, and then press the Reset button on the printer. 75

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Troubleshooting
75
Handling Error Messages While Using the Operation Panel
If an error number is displayed on the Operation Panel, correct the error according
to the procedure below.
•
If the display or buttons on the Operation Panel are not
operating properly, even though an error is not displayed,
turn off the printer, unplug the power cord, and then turn on
the printer again.
•
The color of the ink tank affected by the error can be checked
in Media Type. An error has occurred in the ink tank indicated
by the blinking position.
Error
Number
Problem
Try This
001
Printer is
being used
Printing starts when printing from the computer is completed. Press
the Cancel button to stop printing.
002
Cause: Printer is
not ready
Wait until preparations are completed. Printing will start when
preparations are completed.
101
Ink level is low
Prepare a replacement ink tank. Press the Print button to restart
printing even though the print level is low. Printing will start when the
ink tank is replaced. Press the Cancel button to stop printing.
102
Position of paper
thickness lever is
not correct
Printing will start when you set the paper thickness lever to the correct
position. Press the Print button to start printing with paper thickness
lever position that is currently set. Press the Cancel button to stop
printing.
103
Position of paper
thickness lever is
incorrect and ink
level is low
Prepare a replacement ink tank. Replace the ink tank, and set the
paper thickness lever to the correct position to start printing. Press the
Print button to restart printing under the current conditions.
201
Ink has run out
Press the Cancel button to stop printing, and then replace the ink tank.
Press the Reset button on the printer to start printing without any ink.
202
Waste ink tank
is full
Press the Reset button on the printer to restart printing. Immediately
contact the store where you bought the printer or a repair center and
request replacement of the waste ink tank.
301/302
No paper, paper
cannot be fed, or
paper jam
Load paper correctly, and press the Reset button on the printer to start
printing. If a sheet is jammed, remove the jammed sheet, load paper
correctly, and then press the Reset button on the printer.