Dell S5148F-ON OS10 Enterprise Edition User Guide Release 10.3.2E-R2 - Page 561

Set contact information, Schedule activity, View status

Page 561 highlights

Set contact information Configure contact details in SupportAssist Company mode. You can set the name, email addresses, phone, method, and time zone. SupportAssist contact-person configurations are optional for the SupportAssist service. 1 (Optional) Enter the contact name in SUPPORT-ASSIST mode. contact-person first firstname last lastname 2 Enter the email addresses in SUPPORT-ASSIST mode. email-address email-address 3 Enter the preferred contact method in SUPPORT-ASSIST mode. preferred-method {email | phone | no-contact} 4 Enter a contact phone number in SUPPORT-ASSIST mode. phone primary number [alternate number Configure contact details OS10(config)# support-assist OS10(conf-support-assist)# contact-company name Eureka OS10(conf-support-assist-Eureka)# contact-person first John last Smith OS10(conf-support-assist-Eureka)# email-address [email protected] OS10(conf-support-assist-Eureka-JohnJamesSmith)# preferred-method email OS10(conf-support-assist-Eureka)# phone primary 408-123-4567 Schedule activity Configure the schedule for a full transfer of data. The default schedule is a full data transfer weekly - every Sunday at midnight (hour 0 minute 0). • Configure full-transfer or log-transfer activities in EXEC mode. support-assist-activity {full-transfer} schedule {hourly | daily | weekly | monthly | yearly} - hourly min number - Enter the time to schedule an hourly task (0 to 59). - daily hour number min number - Enter the time to schedule a daily task (0 to 23 and 0 to 59). - weekly day-of-week number hour number min number - Enter the time to schedule a weekly task (0 to 6, 0 to 23, and 0 to 59). - monthly day number hour number min number - Enter the time to schedule a monthly task (1 to 31, 0 to 23, and 0 to 59). - yearly month number day number hour number min number - Enter the time to schedule a yearly task (1 to 12, 1 to 31, 0 to 23, and 0 to 59). Configure activity schedule for full transfer OS10# support-assist-activity full-transfer schedule daily hour 22 min 50 OS10# support-assist-activity full-transfer schedule weekly day-of-week 6 hour 22 min 30 OS10# support-assist-activity full-transfer schedule monthly day 15 hour 12 min 30 OS10# support-assist-activity full-transfer schedule yearly month 6 day 12 hour 6 min 30 Set default activity schedule OS10(conf-support-assist)# no support-assist-activity full-transfer schedule View status Display the SupportAssist configuration status, details, and EULA information using the show commands. Troubleshoot OS10 561

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Set contact information
Configure
contact details in SupportAssist Company mode. You can set the name, email addresses, phone, method, and time zone.
SupportAssist
contact-person
configurations
are optional for the SupportAssist service.
1
(Optional) Enter the contact name in SUPPORT-ASSIST mode.
contact-person first
firstname
last
lastname
2
Enter the email addresses in SUPPORT-ASSIST mode.
email-address
email-address
3
Enter the preferred contact method in SUPPORT-ASSIST mode.
preferred-method {email | phone | no-contact}
4
Enter a contact phone number in SUPPORT-ASSIST mode.
phone primary
number
[alternate
number
Configure
contact details
OS10(config)# support-assist
OS10(conf-support-assist)# contact-company name Eureka
OS10(conf-support-assist-Eureka)# contact-person first John last Smith
OS10(conf-support-assist-Eureka)# email-address [email protected]
OS10(conf-support-assist-Eureka-JohnJamesSmith)# preferred-method email
OS10(conf-support-assist-Eureka)# phone primary 408-123-4567
Schedule activity
Configure
the schedule for a full transfer of data. The default schedule is a full data transfer weekly — every Sunday at midnight (hour 0
minute 0).
Configure
full-transfer or log-transfer activities in EXEC mode.
support-assist-activity {full—transfer} schedule {hourly | daily | weekly | monthly | yearly}
hourly min
number
— Enter the time to schedule an hourly task (0 to 59).
daily hour
number
min
number
— Enter the time to schedule a daily task (0 to 23 and 0 to 59).
weekly day-of—week
number
hour
number
min
number
— Enter the time to schedule a weekly task (0 to 6, 0 to 23,
and 0 to 59).
monthly day
number
hour
number
min
number
— Enter the time to schedule a monthly task (1 to 31, 0 to 23, and 0 to
59).
yearly month
number
day
number
hour
number
min
number
— Enter the time to schedule a yearly task (1 to 12, 1
to 31, 0 to 23, and 0 to 59).
Configure
activity schedule for full transfer
OS10# support-assist-activity full-transfer schedule daily hour 22 min 50
OS10# support-assist-activity full-transfer schedule weekly day-of-week 6 hour 22 min 30
OS10# support-assist-activity full-transfer schedule monthly day 15 hour 12 min 30
OS10# support-assist-activity full-transfer schedule yearly month 6 day 12 hour 6 min 30
Set default activity schedule
OS10(conf-support-assist)# no support-assist-activity full-transfer schedule
View status
Display the SupportAssist
configuration
status, details, and EULA information using the
show
commands.
Troubleshoot OS10
561