HP 2500c Service Manual - Page 79

Error Codes Recoverable Error Codes A recoverable error is one that is defined as an anomaly that will cause the printer to pause until the user resolves the error. The other two types of errors are: warning errors, which will highlight a potential problem to the user but does not cause the printer to stop operation, and unrecoverable errors, which are generally irresolvable by the user and will cause the printer to stop functioning altogether. Also note that if the printer is in the Menu state, error messages will not be displayed until the printer is back in the Ready state. Note: Brackets [ ] in the Message column indicate variables. MESSAGE OFFLINE CANCELING JOB [COLOR] INK OUT, REPLACE CART [COLOR] CART FAULTY, REPLACE [COLOR] CART MISSING, INSERT [COLOR] PRNT-HD FAULTY, REPLACE [COLOR] PRNT-HD MISSING, INSERT PRNT-HD ACCESS COVER OPEN TOP COVER OPEN PAPER JAM, OPEN TOP COVER CARRIAGE JAM, OPEN TOP COVER CARRIAGE JAM, OPEN ACC COVER LEFT BACK PANEL OUT RIGHT BACK PANEL OUT TRAY 2 PAPER GUIDE REMOVED TRAY 3 OPEN OR GUIDE REMOVED MNL FEED LOAD [TYPE] [SIZE] EXPLANATION The printer is offline. The printer is canceling current print job. One of the ink cartridges (Black, Cyan, Magenta or Yellow) is out of ink. One of the ink cartridges (Black, Cyan, Magenta or Yellow) is faulty. One of the ink cartridges (Black, Cyan, Magenta or Yellow) is missing. One of the printheads (Black, Cyan, Magenta or Yellow) is faulty. One of the printheads (Black, Cyan, Magenta or Yellow) is missing. The Printhead Access Cover is open. SOLUTION Press to set the printer online. Replace the appropriate cartridge. Replace the appropriate cartridge. Insert the appropriate cartridge. Replace the appropriate printhead. Insert the appropriate printhead Close the cover to resume printing. The Top Cover is open. There is paper jammed in the printer. The Carriage is jammed. The Carriage is jammed. The left side of the Back Panel has not been inserted properly. The right side of the Back Panel has not been inserted properly. One of the Paper Guides in Tray 2 has been removed. Tray 3 is either open or one of its Paper Guides has been removed. You have chosen to print through Tray 1. Close the cover and press to resume printing. Open the Top Cover to remove paper. When finished, close the Top Cover and press to resume printing. Open the Top Cover to clear obstruction. When finished, close the Top Cover and press to resume printing. Open the Printhead Access Cover to remove obstruction. When finished, close the Printhead Access Cover and align printheads. Open the Rear Access Cover and ensure that the left side of the panel is properly installed. Open the Rear Access Cover and ensure that the right side of the panel is properly installed. Insert the Paper Guide back into Tray 2. Ensure that both the Paper Guides are properly installed and that Tray 3 is inserted into the printer. Load the paper type and size as specified in the LCD Panel and press to continue printing. Operating Overview 2-21