HP CM3530 HP Color LaserJet CM3530 Series - Software Technical Reference (exte - Page 228

Troubleshooting the product setup, Nearest Size & Crop

Page 228 highlights

If you are using IP Printing, carry out the following steps: a. Choose Socket/HP Jet Direct from the Printer Type drop-down menu. This is the recommended setting for HP products. b. Print the product configuration pages. To print a configuration page, follow these instructions. i. Touch Administration. ii. Touch Information. iii. Touch Configuration/Status Pages. iv. Touch Configuration Page. v. Touch Print to print the configuration page. c. On the first configuration page, under Product Settings, find the IP Address. Type this address into the Printer Address field on the add printer screen. d. Select the Printer Model and select the product in the Model Name list. If the product PPD does not appear in the Model Name list, turn the computer off and then on again and restart the setup process. 6. Click Add. The product appears in the Printer List. 7. To configure installable options such as a duplexing unit or optional paper tray, click Show Info? on the printer list and choose Installable Options in the drop-down menu. 8. If the product has a duplex unit, select the Duplex Unit check box. 9. For the Paper Matching: drop-down menu, select one of the following: ● Prompt User for correct size ● Nearest Size & Scale ● Nearest Size & Crop 10. Click Apply Changes, and then close the Printer List screen. Troubleshooting the product setup If the product does not appear in the printer list after an installation: Complete each one of these solutions in the order given, and restart the setup process after each one to see if the issue has been resolved. ● Verify that the USB or network cable is connected between the product and the computer and that the product is powered on. ● Try disconnecting and reconnecting the cable. If the computer has more than one USB port, try a different USB port. ● Turn the product off and then back on. ● Turn the computer off and then back on. ● If you are using a USB hub on the computer, disconnect any other USB devices from the hub. 208 Chapter 5 Macintosh software and utilities ENWW

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236
  • 237
  • 238
  • 239
  • 240
  • 241
  • 242
  • 243
  • 244
  • 245
  • 246
  • 247
  • 248
  • 249
  • 250
  • 251
  • 252
  • 253
  • 254
  • 255
  • 256
  • 257
  • 258
  • 259
  • 260
  • 261
  • 262
  • 263
  • 264
  • 265
  • 266
  • 267
  • 268
  • 269
  • 270
  • 271
  • 272
  • 273
  • 274
  • 275
  • 276
  • 277
  • 278
  • 279
  • 280
  • 281
  • 282
  • 283
  • 284
  • 285
  • 286
  • 287
  • 288
  • 289
  • 290
  • 291
  • 292
  • 293
  • 294

If you are using IP Printing, carry out the following steps:
a.
Choose
Socket/HP Jet Direct
from the
Printer Type
drop-down menu. This is the
recommended setting for HP products.
b.
Print the product configuration pages.
To print a configuration page, follow these instructions.
i.
Touch
Administration
.
ii.
Touch
Information
.
iii.
Touch
Configuration/Status Pages
.
iv.
Touch
Configuration Page
.
v.
Touch
Print
to print the configuration page.
c.
On the first configuration page, under
Product Settings
, find the IP Address. Type this
address into the
Printer Address
field on the add printer screen.
d.
Select the
Printer Model
and select the product in the
Model Name
list. If the product PPD
does not appear in the
Model Name
list, turn the computer off and then on again and restart
the setup process.
6.
Click
Add
. The product appears in the
Printer List
.
7.
To configure installable options such as a duplexing unit or optional paper tray, click
Show Info?
on the printer list and choose
Installable Options
in the drop-down menu.
8.
If the product has a duplex unit, select the
Duplex Unit
check box.
9.
For the
Paper Matching:
drop-down menu, select one of the following:
Prompt User for correct size
Nearest Size & Scale
Nearest Size & Crop
10.
Click
Apply Changes
, and then close the
Printer List
screen.
Troubleshooting the product setup
If the product does not appear in the printer list after an installation:
Complete each one of these solutions in the order given, and restart the setup process after each one
to see if the issue has been resolved.
Verify that the USB or network cable is connected between the product and the computer and that
the product is powered on.
Try disconnecting and reconnecting the cable. If the computer has more than one USB port, try a
different USB port.
Turn the product off and then back on.
Turn the computer off and then back on.
If you are using a USB hub on the computer, disconnect any other USB devices from the hub.
208
Chapter 5
Macintosh software and utilities
ENWW