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Because a firmware update cannot be resent over a USB connection for Mac, contact an HP

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Table 6-1 Troubleshooting a firmware update Cause Result The job was cancelled from the control-panel. No update has occurred. A break in the I/O stream occurred during send (for example, No update has occurred. the network cable was removed). A power cycle occurred during the RECEIVING UPGRADE No update has occurred. process. A power cycle occurred during the PERFORMING UPGRADE process. No update has occurred. Resend the update through a USB port. A power cycle occurred during the INITIALIZING process. The update has been completed. Print jobs that are sent to the product while a firmware update is in process do not interrupt the update. All HP LaserJet products leave the factory with the most recent firmware version installed. If a remote firmware update fails for the component, the .RFU file must be resent. The only component exception is the formatter. See the following table for information regarding a formatter update error. NOTE: Because a firmware update cannot be resent over a USB connection for Mac, contact an HP Customer Care Center if a remote update fails in a Macintosh operating system. The first three messages in the following table appear during a normal firmware update process; others appear only if the update process does not succeed. Table 6-2 Update messages Product message Explanation RECEIVING UPGRADE This message appears from the time the product recognizes the beginning of an .RFU update until the time the product has verified the validity and integrity of the .RFU update. NOTE: If the remote firmware update process is interrupted before the firmware is downloaded (while RECEIVING UPGRADE appears on the control-panel display), the firmware file must be sent again. No message appears on the product control-panel to indicate that the firmware update was interrupted. PERFORMING UPGRADE This message appears while the product is reprogramming the firmware. NOTE: If power is lost during the flash DIMM update (while PERFORMING UPGRADE appears on the control-panel display), the update is interrupted and the message RESEND UPGRADE appears on the control-panel display. INITIALIZING This message appears from the time the product has finished reprogramming the flash until the product reinitializes. RESEND UPGRADE This message appears (in English only) if the firmware update fails because the .RFU process is interrupted. It can also occur if firmware for accessories (such as the duplex unit) becomes corrupted. Perform another firmware update by any means that is supported by the product, regardless of the connection (network or USB). .RFU LOAD ERROR SEND .RFU UPGRADE ON USB PORT This message appears (in English only) if the firmware update of the formatter fails because the print-engine firmware is corrupted. If this message appears, the update must now be sent by a computer that is attached to the USB port of the product. 244 Chapter 6 Engineering details ENWW

Section	Page
Purpose and scope	21
Introduction	21
Product comparison	22
Product features	23
Quick Reference Job Aids	26
Product walkaround	27
Front view	27
Printing-system software	28
Operating-system support	28
Supported operating systems for Windows	29
Supported printer drivers for Windows	29
HP Universal Print Driver (UPD)	29
UPD installation modes	30
Supported utilities for Windows	30
Supported utilities for Windows	30
HP Web Jetadmin	30
Embedded Web Server	30
HP Easy Printer Care	31
Supported operating systems for Macintosh	31
Supported printer drivers for Macintosh	31
Software for Macintosh computers	32
HP Printer Utility	32
Open the HP Printer Utility	32
HP Printer Utility features	32
Supported utilities for Macintosh	33
Embedded Web Server	33
Software for other operating systems	33
Printer driver support in other operating systems	33
Availability	34
Printing-system software on the Web	35
In-box printing-system software CDs	36
Admin CD	36
User CD	36
1 Worldwide Version	37
Documentation availability and localization	43
Admin CD	44
Main browser screen	44
Administrator Documentation screen	45
HP Color LaserJet CM3530 MFP Series Printing-System Install Notes	45
Fax Install Notes	46
HP Embedded Web Server User Guide	46
HP Jetdirect Administrator's Guide	47
HP Driver Preconfiguration Support Guide	47
User CD	49
Main browser screen	49
User Guides	50
Quick Reference Guide	50
User Guide	51
Control Panel Wall Poster (.PDF poster)	52
Fax Guides	52
HP LaserJet MFP Analog Fax Accessory 500 Fax Guide	53
HP LaserJet MFP Analog Fax Accessory 500 Send Fax Driver Guide	53
Product and Support Information	54
Software description	55
Windows printing-system software	56
Supported operating systems for Windows	56
Windows system requirements	56
Macintosh system requirements	57
Printer driver	57
Select the correct printer driver for Windows	57
Priority for print settings	58
Change printer-driver settings for Windows	59
Printing system and installer	60
Printing-system software CD for Windows systems	60
Installer features	64
Driver version numbers for Windows operating systems	65
Windows printer-driver configuration	66
Printer-driver autoconfiguration	66
Bidirectional communication	66
Enterprise AutoConfiguration	67
Update Now	67
HP Web Jetadmin	68
Configurable settings	69
Continuous export	71
HP Driver Diagnostic Printer Check Tool	72
Advanced color use	73
Restrict color use	73
Restrict color printing and copying from the control panel	73
International Color Consortium (ICC) profiles	73
Embedded Web Server	74
HP Web Jetadmin	75
Scan Setup Wizard	76
E-mail Setup Wizard	77
MFP Send Fax Driver	78
Font support	79
Basic Windows fonts	79
Default printing-system fonts	79
Install Windows printing-system components	85
Supported operating systems for Windows	86
Windows operating system requirements	86
Install overview	86
Software installation types for Windows	86
Installation options	87
Microsoft Windows general installation overview	88
HP Color LaserJet CM3530 MFP Series printing-system software Admin CD for Windows systems	88
Install Now	89
Advanced Install Options	89
Administrator Software	90
Administrator Documentation	91
Support	92
Next Steps	93
Install Windows software for direct connections	95
Install Windows software for networks	96
Detailed Microsoft Windows installation instructions	97
Install the printer driver by using the HP Driver Installation Utility (HP DIU)	97
Install the printer driver by using the Microsoft Add Printer Wizard	105
Use an existing port for a direct connection	105
Create a new TCP/IP port for a direct connection	111
Print server connection	114
Microsoft Windows Sharing (peer-to-peer networking)	118
Setting up the host computer running Windows 2000	119
Setting up the host computer running Windows XP	119
Setting up client computers running Windows 2000	119
Setting up client computers running Windows XP	119
Microsoft Point and Print	120
Use the MFP Send Fax Driver	121
Download the HP Send Fax Driver	121
Install the HP Send Fax Driver	122
HP Driver Installation Utility (HP DIU)	122
Add Printer Wizard	126
Send a fax by using the HP Send Fax Driver	132
Create a network folder by using the Scan Setup Wizard	133
Install documentation and optional software	143
Uninstall software	144
Uninstall component list	144
Uninstall the printer driver or the HP Send Fax Driver by using the Windows Add or Remove Programs f ...	145
Uninstall the printer driver or the HP Send Fax Driver by using the Server Properties feature	148
HP PCL 6 Print Driver for Windows	149
Introduction	149
Gain access to print drivers	151
Printing Preferences driver tabs	151
Properties driver tabs	152
Help system	153
“What's this?” Help	153
Incompatible Print Settings messages	153
Advanced tab features	154
Paper/Output	154
Copy Count	154
Graphic	155
Image Color Management	155
TrueType Font	156
Document Options	156
Advanced Printing Features	156
Print Optimizations	156
Printer Features	157
Layout Options	157
Printing Shortcuts tab features	158
Use defined printing shortcuts	158
General Everyday Printing	159
Paper type	159
Paper sizes	160
Paper source	160
Orientation	161
Print on both sides	161
Pages per sheet	161
Factory Defaults	161
Create a custom printing shortcut	162
Paper/Quality tab features	163
Paper Options	164
Paper sizes	164
Custom Paper Size	165
Name	165
Paper Size	166
Units	166
Custom width and height control limits	166
Paper source	166
Paper type	167
Special pages	168
Covers	169
Print pages on different paper	169
Insert blank or preprinted sheets	170
Chapter separator pages	170
Document preview image	171
Print Quality	171
Print Quality drop-down menu	171
Effects tab features	172
Resizing Options	172
Actual size	173
Print document on	173
Scale to fit	173
% of actual size	173
Document preview image	174
Watermarks	174
Current Watermarks	175
Watermark Message	176
Message Angle	176
Font Attributes	176
Default watermark settings	177
Finishing tab features	179
Document Options	179
Print on both sides	180
Print on both sides (automatically)	180
Print on both sides (manually)	181
Flip pages up	182
Booklet layout	182
Book and booklet printing	183
Pages per sheet	183
Print page borders	183
Page order	184
Document preview image	184
Job Separator	185
Orientation	185
Job Storage tab features	186
Status group box	187
Job Storage Mode	187
Off	187
Proof and Hold	187
Personal Job	188
Quick Copy	188
Stored Job	188
Make Job Private	189
Job Notification Options	189
User Name	190
Job Name	190
Use job-storage features when printing	190
Color tab features	191
Color Options	191
Automatic	192
Manual	192
General	193
Neutral Grays	194
Halftone	194
Color Themes	194
Default (sRGB)	194
Photo (sRGB)	195
Photo (Adobe RGB 1998)	195
Vivid (sRGB)	195
None	195
Custom Profile	195
Document preview image	195
Services tab features	196
Internet Services	196
Device Services	197
Device Settings tab features	198
Form to Tray Assignment	198
Font Substitution Table	199
External Fonts	199
Installing external fonts	200
Remove external fonts	201
Installable Options	201
Automatic Configuration	201
Tray 3	202
Duplex Unit (for 2-Sided Printing)	202
Allow Manual Duplexing	202
Printer Hard Disk	202
Job Storage	202
Job Separator	202
Mopier Mode	202
Mopier mode and collation	203
About tab features	204
Macintosh software and utilities	205
Supported operating systems for Macintosh	206
Macintosh system requirements	206
Macintosh printing-system software	206
HP Color LaserJet CM3530 MFP Series PPD	207
HP Color LaserJet CM3530 MFP Series PDE	207
HP USB EWS Gateway	207
HP Printer Utility	207
Supported printer drivers for Macintosh	207
Priority for print settings for Macintosh	207
Change printer-driver settings for Macintosh	208
Software for Macintosh computers	208
HP Printer Utility	208
Open the HP Printer Utility	208
HP Printer Utility features	209
Embedded Web Server	209
Availability	210
Printing-system software on the Web	210
In-box printing-system software CDs	210
Macintosh partition	210
CD versions	211
Macintosh install and uninstall instructions	214
Install the Macintosh printing-system software	214
General installation for Macintosh operating systems	214
Detailed Mac OS X installation	215
Product setup	221
Set up a product on Mac OS X V10.4	221
Set up a product on Mac OS X V10.3	226
Troubleshooting the product setup	228
Remove the printing-system software from Macintosh operating systems	229
Macintosh HP Printer Utility	230
Access to the HP Printer Utility	230
Supplies Status	233
Device Information	236
HP Support	236
Color Usage	239
File Upload	239
Upload Fonts	240
Trays Configuration	241
Stored Jobs	241
Release a job-storage print job from the control-panel	242
Delete a job-storage print job from the control-panel	242
E‑mail Alerts	243
Network Settings	243
IPv4	244
IPv6	245
Bonjour Settings	245
Other Settings	246
Supplies Management	247
Protect Direct Ports	247
Additional Settings	248
Use features in the Macintosh printer driver	249
Create and use printing presets in Macintosh	249
Resize documents or print on a custom paper size	249
Print a cover page	249
Use watermarks	250
Print multiple pages on one sheet of paper in Macintosh	250
Print on both sides of the page (duplex printing)	251
Store jobs	251
Set the color options	252
Use the Services menu	252
Engineering details	253
Remote firmware updates	254
Print the configuration page	256
Print the menu map	256
HP Easy Firmware Upgrade utility	256
Other remote firmware update methods	258
Remote firmware update by using FTP through a browser	259
Remote firmware update by using FTP on a network connection	259
Remote firmware update through a Windows network	261
Remote firmware update for UNIX systems	261
Remote firmware update by using the LPR command	262
Remote firmware update by using HP Web Jetadmin	262
Remote firmware update by using the HP Embedded Web Server	263
Messages during the firmware update	263
Print print-ready documents	266
Print a print-ready file by using FTP through a browser	266
Print a print-ready file by using FTP on a network connection	267
Print-ready file printing in a Windows network	268
Print a print-ready file in UNIX systems	268
Print a print-ready file by using the LPR command	268
Print a print-ready file through the HP Embedded Web Server	269
Media attributes	270
Media sources and destinations	270
Media-source commands	270
Printer driver supported media sizes	271
Printer driver supported media types	273
Custom paper sizes	274
Media-type commands	274
Paper and print media	275
Understand paper and print media use	275
Supported paper and print media sizes	276
Supported paper and print media types	277
HP Device Manager for Linux	278
Glossary	281

Match case Limit results 1 per page

Table 6-1

Troubleshooting a firmware update

Cause

Result

The job was cancelled from the control-panel.

No update has occurred.

A break in the I/O stream occurred during send (for example,

the network cable was removed).

No update has occurred.

A power cycle occurred during the

RECEIVING UPGRADE

process.

No update has occurred.

A power cycle occurred during the

PERFORMING

UPGRADE

process.

No update has occurred. Resend the update through a USB

port.

A power cycle occurred during the

INITIALIZING

process.

The update has been completed.

Print jobs that are sent to the product while a firmware update is in process do not interrupt the update.

All HP LaserJet products leave the factory with the most recent firmware version installed. If a remote

firmware update fails for the component, the .RFU file must be resent. The only component exception

is the formatter. See the following table for information regarding a formatter update error.

NOTE:

Because a firmware update cannot be resent over a USB connection for Mac, contact an HP

Customer Care Center if a remote update fails in a Macintosh operating system.

The first three messages in the following table appear during a normal firmware update process; others

appear only if the update process does not succeed.

Table 6-2

Update messages

Product message

Explanation

RECEIVING UPGRADE

This message appears from the time the product recognizes the beginning of

an .RFU update until the time the product has verified the validity and integrity of

the .RFU update.

NOTE:

If the remote firmware update process is interrupted before the firmware

is downloaded (while

RECEIVING UPGRADE

appears on the control-panel

display), the firmware file must be sent again. No message appears on the product

control-panel to indicate that the firmware update was interrupted.

PERFORMING UPGRADE

This message appears while the product is reprogramming the firmware.

NOTE:

If power is lost during the flash DIMM update (while

PERFORMING

UPGRADE

appears on the control-panel display), the update is interrupted and

the message

RESEND UPGRADE

appears on the control-panel display.

INITIALIZING

This message appears from the time the product has finished reprogramming the

flash until the product reinitializes.

RESEND UPGRADE

This message appears (in English only) if the firmware update fails because

the .RFU process is interrupted. It can also occur if firmware for accessories (such

as the duplex unit) becomes corrupted. Perform another firmware update by any

means that is supported by the product, regardless of the connection (network or

USB).

.RFU LOAD ERROR

SEND .RFU UPGRADE

ON USB PORT

This message appears (in English only) if the firmware update of the formatter

fails because the print-engine firmware is corrupted.

If this message appears, the update must now be sent by a computer that is

attached to the USB port of the product.

244

Chapter 6

Engineering details

ENWW