HP Photosmart C6300 User Guide - Page 173
Printouts seem blurry or fuzzy, Solution 5: Contact HP support, Solution 1: Check the print settings
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Chapter 14 For more information, see: "Check the estimated ink levels" on page 122 Cause: The ink cartridges might have insufficient ink. If this did not solve the issue, try the next solution. Solution 5: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem with the printhead. Printouts seem blurry or fuzzy Try the following solutions if your printout is not sharp or unclear. NOTE: For this issue, there is not a problem with your ink supplies. Therefore, replacing the ink cartridges or printhead is not necessary. TIP: After reviewing the solutions in this section, you can go to HP's Web site to see if there is additional troubleshooting help. For more information, go to: www.hp.com/ support. • Solution 1: Check the print settings • Solution 2: Use a higher quality image • Solution 3: Print the image in a smaller size • Solution 4: Align the printer Solution 1: Check the print settings Solution: Check the print settings. • Check the paper type setting to make sure it matches the type of paper loaded in the input tray. • Check the print quality setting and make sure it is not set too low. Print the image with a high print quality setting, such as Best or Maximum dpi. For more information, see: • "Set the paper type for printing" on page 75 • "Change the print speed or quality" on page 76 • "Print using Maximum dpi" on page 82 Cause: The paper type or print quality settings were set incorrectly. If this did not solve the issue, try the next solution. Troubleshooting 170 Troubleshooting