HP Photosmart C6300 User Guide - Page 287
Printhead problem, Solution, Contact HP, Cause, To reinstall the printhead
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Chapter 14 Solution 2: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem with the printhead or ink cartridges. Printhead problem Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Reinstall the printhead • Solution 2: Contact HP support Solution 1: Reinstall the printhead Solution: Check to make sure the printhead is installed and the ink cartridge access door is closed. Reinstall the printhead. To reinstall the printhead 1. Make sure that the product is turned on. 2. Open the ink cartridge door. 284 Troubleshooting Troubleshooting