HP Photosmart C6300 User Guide - Page 272
To clean the electrical contacts
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To clean the electrical contacts 1. Make sure the product is turned on. 2. Open the ink cartridge access door by lifting from the front right of the product, until the door locks into place. Troubleshooting The print carriage moves to the center of the product. NOTE: Wait until the print carriage stops moving before proceeding. 3. Locate the ink cartridge that is indicated in the error message, and then press the tab on the ink cartridge to release it from the slot. 4. Hold the ink cartridge by its sides with the bottom pointing up and locate the electrical contacts on the ink cartridge. The electrical contacts are four small rectangles of copper or gold-colored metal on the bottom of the ink cartridge. 1 Ink window 2 Electrical contacts Errors 269
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