Copy troubleshooting
..............................................................................................................
199
Nothing happens when I try to copy
.................................................................................
199
Fit to Page
is not working as expected
............................................................................
201
The image is cropped when I make a borderless copy
....................................................
202
A borderless copy has white space around the edges
.....................................................
203
Errors
......................................................................................................................................
204
Product messages
............................................................................................................
204
File messages
...................................................................................................................
244
General user messages
...................................................................................................
246
Paper messages
...............................................................................................................
250
Power and connection messages
.....................................................................................
255
Ink cartridge and printhead messages
.............................................................................
257
15
HP warranty and support
Warranty
.................................................................................................................................
303
Ink cartridge warranty information
..........................................................................................
303
Support process
.....................................................................................................................
304
Before you call HP support
.....................................................................................................
304
HP support by phone
..............................................................................................................
305
Phone support period
.......................................................................................................
305
Placing a call
....................................................................................................................
305
After the phone support period
.........................................................................................
305
Additional warranty options
....................................................................................................
305
HP Quick Exchange Service (Japan)
.....................................................................................
306
HP Korea customer support
...................................................................................................
306
Prepare the HP All-in-One for shipment
.................................................................................
307
Secure the ink system
......................................................................................................
307
Remove the control panel faceplate
.................................................................................
307
Pack the HP All-in-One
...........................................................................................................
308
16
Technical information
Specifications
.........................................................................................................................
309
Environmental product stewardship program
.........................................................................
310
Paper use
.........................................................................................................................
311
Plastics
.............................................................................................................................
311
Material safety data sheets
...............................................................................................
311
Recycling program
............................................................................................................
311
HP inkjet supplies recycling program
...............................................................................
311
Energy Star® notice
.........................................................................................................
311
Attention California users
.................................................................................................
312
Battery disposal in the Netherlands
..................................................................................
312
Battery disposal in Taiwan
................................................................................................
312
EU battery directive
..........................................................................................................
313
Disposal of waste equipment by users in private households in the European
Union
................................................................................................................................
314
Contents
5
Contents