IBM 621410U Hardware Maintenance Manual - Page 120

Error symptoms, Run Configuration/Setup, enable primary IDE channel.

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Error Code/Symptom 301-XXX-000 (Failed Keyboard test) 405-XXX-000 (Failed Ethernet test on controller on the System Board) 405-XXX-00N (Failed Ethernet test on adapter in PCI slot N) 415-XXX-000 (Failed Modem test) FRU/Action 1. Keyboard 1. Verify that Ethernet is not disabled in BIOS. 2. System Board 1. Adapter in PCI slot N. 2. System Board 1. Cable 2. Modem 3. System Board Error symptoms General FRU/Action CD is not working properly. 1. Clean the CD. 2. Run CD-ROM diagnostics. 3. CD-ROM Drive CD-ROM drive tray is not working. (The system must be powered-on.) 1. Insert the end of a paper clip into the manual tray-release opening. 2. Run CD-ROM diagnostics. 3. CD-ROM Drive CD-ROM drive is not recognized. 1. Run Configuration/Setup, enable primary IDE channel. 2. Check cables and jumpers. 3. Check for correct device driver. 4. Run CD-ROM diagnostics. 5. CD-ROM drive 6. System Board Power switch does not work. 1. Verify that switch number 5 of switch block is Off. 2. Power Switch Assembly 3. System Board CD-ROM drive cable is not 1. Make sure CD-ROM drive cable is plugged in. plugged in. Diskette drive in-use light stays on, or the system bypasses the diskette drive, or the diskette drive does not work. 1. If there is a diskette in the drive, verify that: a. The diskette drive is enabled in the Configuration/Setup utility program. b. The diskette is good and not damaged. (Try another diskette if you have one.) c. The diskette is inserted correctly in the drive. d. The diskette contains the necessary files to start the workstation. e. The software program is OK. f. Cable is installed correctly (proper orientation) 2. Run Diskette Drive Diagnostics. 3. Cable 4. Diskette Drive 5. System Board 112 Hardware Maintenance Manual: IBM IntelliStation E Pro Type 6204 and Type 6214

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Error Code/Symptom
FRU/Action
301-XXX-000
(Failed Keyboard test)
1.
Keyboard
405-XXX-000
(Failed Ethernet test on
controller on the System
Board)
1.
Verify that Ethernet is not disabled in BIOS.
2.
System Board
405-XXX-00N
(Failed Ethernet test on
adapter in PCI slot N)
1.
Adapter in PCI slot N.
2.
System Board
415-XXX-000
(Failed Modem test)
1.
Cable
2.
Modem
3.
System Board
Error symptoms
General
FRU/Action
CD is not working properly.
1.
Clean the CD.
2.
Run CD-ROM diagnostics.
3.
CD-ROM Drive
CD-ROM drive tray is not
working.
(The system must
be powered-on.)
1.
Insert the end of a paper clip into the manual tray-release opening.
2.
Run CD-ROM diagnostics.
3.
CD-ROM Drive
CD-ROM drive is not
recognized.
1.
Run Configuration/Setup, enable primary IDE channel.
2.
Check cables and jumpers.
3.
Check for correct device driver.
4.
Run CD-ROM diagnostics.
5.
CD-ROM drive
6.
System Board
Power switch does not work.
1.
Verify that switch number 5 of switch block is Off.
2.
Power Switch Assembly
3.
System Board
CD-ROM drive cable is not
plugged in.
1.
Make sure CD-ROM drive cable is plugged in.
Diskette drive in-use light
stays on, or the system
bypasses the diskette drive,
or the diskette drive does
not work.
1.
If there is a diskette in the drive, verify that:
a.
The diskette drive is enabled in the Configuration/Setup utility program.
b.
The diskette is good and not damaged. (Try another diskette if you have one.)
c.
The diskette is inserted correctly in the drive.
d.
The diskette contains the necessary files to start the workstation.
e.
The software program is OK.
f.
Cable is installed correctly (proper orientation)
2.
Run Diskette Drive Diagnostics.
3.
Cable
4.
Diskette Drive
5.
System Board
112
Hardware Maintenance Manual: IBM IntelliStation E Pro Type 6204 and Type 6214