IBM 621410U Hardware Maintenance Manual - Page 121

System Error and CPU X

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General FRU/Action Monitor problems (general). 1. Monitor Some IBM monitors have 2. Run Video Diagnostics. If diagnostics pass, the problem may be a video driver. their own self-tests. If you 3. Display Adapter / System Board suspect a problem with the monitor, refer to the information that comes with the monitor for adjusting and testing instructions. System Error and DIMM X 1. Replace DIMM X LED on System Error and CPU X LED on 1. Replace CPU X Not all drives are recognized 1. Remove first drive that does not show up and rerun diagnostic. If remaining by fixed disk diagnostic. drives show up, replace the one that was removed. 2. If remaining drives do not show up, remove successive drives one at a time and rerun diagnostic. System hangs during fixed 1. Remove hard drive being tested at the time of the hang and rerun the disk diagnostic. diagnostic. If successful, replace drive that was removed. Setup Action Setup and Installation CD won't start. v Be sure the workstation is supported; all systems with a startable (bootable) CD-ROM drive are supported. v If the startup (boot) sequence settings have been altered, be sure the CD-ROM is first in the boot sequence. v If more than one CD-ROM drive is installed, be sure that only one drive is set as the primary drive. Start the CD from the primary drive. ServeRAID program cannot v Be sure there are no duplicate SCSI IDs or IRQ assignments. view all installed drives - or v Be sure that the hard disk drive is connected properly. - cannot install NOS. The Operating System Installation program continuously loops. Free up more space on the hard disk. ServerGuide won't start the Be sure the NOS CD you have is supported by ServerGuide. See the Setup and NOS CD. Installation CD label for a list of NOS versions supported. Can't install NOS - option is Either there is no logical drive defined (ServeRAID systems) or the ServerGuide grayed out. system partition is not present. Run the setup and configuration program. TechConnect CD Action Can't start TechConnect CD. Be sure you're starting the CD on a system with Microsoft Windows installed. Can't view publications from TechConnect CD, or text is unreadable. Be sure you have the Adobe reader installed (available from the TechConnect CD). Diskette Factory CD Action Get "time out" or "Unknown Be sure you have access to the Internet through FTP directly. host" errors Symptom-to-FRU index 113

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General
FRU/Action
Monitor problems (general).
Some IBM monitors have
their own self-tests. If you
suspect a problem with the
monitor, refer to the
information that comes with
the monitor for adjusting and
testing instructions.
1.
Monitor
2.
Run Video Diagnostics. If diagnostics pass, the problem may be a video driver.
3.
Display Adapter / System Board
System Error and DIMM X
LED on
1.
Replace DIMM X
System Error and CPU X
LED on
1.
Replace CPU X
Not all drives are recognized
by fixed disk diagnostic.
1.
Remove first drive that does not show up and rerun diagnostic.
If remaining
drives show up, replace the one that was removed.
2.
If remaining drives do not show up, remove successive drives one at a time and
rerun diagnostic.
System hangs during fixed
disk diagnostic.
1.
Remove hard drive being tested at the time of the hang and rerun the
diagnostic.
If successful, replace drive that was removed.
Setup
Action
Setup and Installation CD
won
’
t start.
v
Be sure the workstation is supported; all systems with a startable (bootable)
CD-ROM drive are supported.
v
If the startup (boot) sequence settings have been altered, be sure the CD-ROM is
first in the boot sequence.
v
If more than one CD-ROM drive is installed, be sure that only one drive is set as
the primary drive. Start the CD from the primary drive.
ServeRAID program cannot
view all installed drives - or
- cannot install NOS.
v
Be sure there are no duplicate SCSI IDs or IRQ assignments.
v
Be sure that the hard disk drive is connected properly.
The Operating System
Installation program
continuously loops.
Free up more space on the hard disk.
ServerGuide won
’
t start the
NOS CD.
Be sure the NOS CD you have is supported by ServerGuide. See the
Setup and
Installation
CD label for a list of NOS versions supported.
Can
’
t install NOS - option is
grayed out.
Either there is no logical drive defined (ServeRAID systems) or the ServerGuide
system partition is not present. Run the setup and configuration program.
TechConnect CD
Action
Can
’
t start TechConnect CD.
Be sure you
’
re starting the CD on a system with Microsoft Windows installed.
Can
’
t view publications
from TechConnect CD, or
text is unreadable.
Be sure you have the Adobe reader installed (available from the TechConnect CD).
Diskette Factory CD
Action
Get
“
time out
”
or
“
Unknown
host
”
errors
Be sure you have access to the Internet through FTP directly.
Symptom-to-FRU index
113