IBM 621410U Hardware Maintenance Manual - Page 7

Contents, About this manual, General checkout, General information, Diagnostics, Configuration - drivers

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Contents About this manual iii Important safety information iii Online support iv General checkout 1 General information 3 Features and specifications for the desktop model . . 4 Desktop model 4 Tower model 5 Workstation features 6 Reliability, availability, and serviceability features . . 6 Controls and indicators 8 Computer operation 9 Turning on the computer 9 Turning off the computer 10 Diagnostics 11 Power-on Self Test (POST 11 Small computer system interface messages (some models 12 Diagnostic programs and error messages . . . . 12 Text messages 13 Starting the diagnostic programs 13 Using the Device Driver and IBM Enhanced Diagnostics CD 14 Creating an IBM Enhanced Diagnostics diskette 14 Using the Enhanced diagnostics diskette. . . . 15 Viewing the test log 15 Diagnostic error messages 15 Other diagnostic programs 15 Software error messages 16 System programs 16 Troubleshooting the Ethernet controller . . . . . 16 Network connection problems 16 Ethernet controller troubleshooting chart . . . 17 Ethernet controller messages 18 Novell NetWare or IntraNetWare computer ODI driver teaming messages 18 NDIS (Windows 2000 and XP) Event Viewer messages 20 Ethernet teaming messages 22 Intel Boot Agent messages 24 Recovering your operating system and preinstalled software 25 Recovering or installing device drivers . . . . 25 Recovering the operating system 26 Performing a partial or full recovery . . . . 26 Using the Recovery Repair diskette . . . . . 26 Using ConfigSafe and the Save Our System (SOS) feature 27 Erasing a lost or forgotten password (clearing CMOS 28 Recovering from a POST/BIOS update failure . . . 29 © Copyright IBM Corp. 2001 Replacing the battery 29 Configuration 31 Using the IBM Setup Utility program. . . . . . 31 Starting the IBM Setup Utility program . . . . 31 IBM Setup Utility main menu choices . . . . 32 Main 32 Devices 33 Startup 33 Advanced 34 Security 34 Power 35 Exit 36 Using the SCSISelect Utility program (some models) 36 Starting the SCSISelect Utility program . . . . 36 SCSISelect menu choices 37 Using the Intel Boot Agent Utility program . . . . 37 Starting the Intel Boot Agent Utility program . . 38 Intel Boot Agent Utility menu choices . . . . 38 Installing options 41 Before you begin 41 System reliability considerations 42 Desktop model 42 Major components of the desktop model . . . 42 System board 43 System board internal cable connectors . . . 44 System board external connectors . . . . . 44 CMOS recovery jumper 45 Installing options in a desktop model. . . . . 45 Removing the cover 45 Removing the frame support bracket . . . . 46 Working with adapters 46 Internal drives 50 Memory module installation 55 Security U-bolt installation 56 Replacing the cover 56 Tower model 57 System and PCI extender boards 58 System board internal cable connectors . . . 59 System board external cable connectors . . . 60 CMOS recovery jumper 61 Installing options in a tower model . . . . . 61 Moving the stabilizing feet 61 Side cover removal 63 Support bracket removal 64 Working with adapters 65 Internal drive installation 69 Memory module installation 74 Security U-bolt installation 75 Replacing the cover 77 Connecting external options 77 Input/output connector locations 78 Desktop model 78 Tower model 78 v

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Contents
About this manual
.
.
.
.
.
.
.
.
.
.
iii
Important safety information
.
.
.
.
.
.
.
.
iii
Online support
.
.
.
.
.
.
.
.
.
.
.
.
.
iv
General checkout
.
.
.
.
.
.
.
.
.
.
1
General information
.
.
.
.
.
.
.
.
.
3
Features and specifications for the desktop model .
.4
Desktop model
.
.
.
.
.
.
.
.
.
.
.
.
4
Tower model
.
.
.
.
.
.
.
.
.
.
.
.
.
5
Workstation features
.
.
.
.
.
.
.
.
.
.
.
.
6
Reliability, availability, and serviceability features .
.6
Controls and indicators
.
.
.
.
.
.
.
.
.
.
.
8
Computer operation
.
.
.
.
.
.
.
.
.
.
.
.
9
Turning on the computer
.
.
.
.
.
.
.
.
.
9
Turning off the computer
.
.
.
.
.
.
.
.
.
10
Diagnostics
.
.
.
.
.
.
.
.
.
.
.
.
.
11
Power-on Self Test (POST)
.
.
.
.
.
.
.
.
.
11
Small computer system interface messages (some
models)
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
12
Diagnostic programs and error messages
.
.
.
.
12
Text messages
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.
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.
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.
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.
.
.
.
.
13
Starting the diagnostic programs
.
.
.
.
.
.
13
Using the Device Driver and IBM Enhanced
Diagnostics CD
.
.
.
.
.
.
.
.
.
.
.
14
Creating an IBM Enhanced Diagnostics
diskette
.
.
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.
.
.
.
.
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.
.
.
.
14
Using the Enhanced diagnostics diskette
.
.
.
.
15
Viewing the test log
.
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.
.
.
.
15
Diagnostic error messages
.
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15
Other diagnostic programs
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15
Software error messages
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.
16
System programs
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.
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.
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.
16
Troubleshooting the Ethernet controller
.
.
.
.
.
16
Network connection problems
.
.
.
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.
.
16
Ethernet controller troubleshooting chart
.
.
. 17
Ethernet controller messages
.
.
.
.
.
.
.
.
18
Novell NetWare or IntraNetWare computer
ODI driver teaming messages
.
.
.
.
.
.
18
NDIS (Windows 2000 and XP) Event Viewer
messages
.
.
.
.
.
.
.
.
.
.
.
.
.
20
Ethernet teaming messages
.
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.
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.
.
22
Intel Boot Agent messages
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.
.
.
.
.
.
.
24
Recovering your operating system and preinstalled
software
.
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.
.
.
.
.
.
.
.
.
.
.
.
.
25
Recovering or installing device drivers
.
.
.
.
25
Recovering the operating system
.
.
.
.
.
.
26
Performing a partial or full recovery
.
.
.
.
26
Using the Recovery Repair diskette
.
.
.
.
.
26
Using ConfigSafe and the Save Our System (SOS)
feature
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
27
Erasing a lost or forgotten password (clearing
CMOS)
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
28
Recovering from a POST/BIOS update failure .
.
. 29
Replacing the battery
.
.
.
.
.
.
.
.
.
.
.
29
Configuration
.
.
.
.
.
.
.
.
.
.
.
.
31
Using the IBM Setup Utility program
.
.
.
.
.
.
31
Starting the IBM Setup Utility program
.
.
.
.
31
IBM Setup Utility main menu choices
.
.
.
.
32
Main
.
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.
.
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.
32
Devices
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33
Startup
.
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33
Advanced
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34
Security
.
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34
Power
.
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35
Exit
.
.
.
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.
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.
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.
.
36
Using the SCSISelect Utility program (some models)
36
Starting the SCSISelect Utility program
.
.
.
.
36
SCSISelect menu choices
.
.
.
.
.
.
.
.
.
37
Using the Intel Boot Agent Utility program
.
.
.
.
37
Starting the Intel Boot Agent Utility program .
. 38
Intel Boot Agent Utility menu choices
.
.
.
.
38
Installing options
.
.
.
.
.
.
.
.
.
.
41
Before you begin
.
.
.
.
.
.
.
.
.
.
.
.
41
System reliability considerations
.
.
.
.
.
.
42
Desktop model
.
.
.
.
.
.
.
.
.
.
.
.
.
42
Major components of the desktop model
.
.
. 42
System board
.
.
.
.
.
.
.
.
.
.
.
.
.
43
System board internal cable connectors
.
.
. 44
System board external connectors
.
.
.
.
.
44
CMOS recovery jumper
.
.
.
.
.
.
.
.
45
Installing options in a desktop model
.
.
.
.
.
45
Removing the cover
.
.
.
.
.
.
.
.
.
45
Removing the frame support bracket
.
.
.
.
46
Working with adapters
.
.
.
.
.
.
.
.
46
Internal drives
.
.
.
.
.
.
.
.
.
.
.
50
Memory module installation
.
.
.
.
.
.
.
55
Security U-bolt installation
.
.
.
.
.
.
.
56
Replacing the cover
.
.
.
.
.
.
.
.
.
.
56
Tower model
.
.
.
.
.
.
.
.
.
.
.
.
.
.
57
System and PCI extender boards
.
.
.
.
.
.
58
System board internal cable connectors
.
.
. 59
System board external cable connectors .
.
. 60
CMOS recovery jumper
.
.
.
.
.
.
.
.
61
Installing options in a tower model
.
.
.
.
.
61
Moving the stabilizing feet
.
.
.
.
.
.
.
61
Side cover removal
.
.
.
.
.
.
.
.
.
.
63
Support bracket removal
.
.
.
.
.
.
.
.
64
Working with adapters
.
.
.
.
.
.
.
.
65
Internal drive installation
.
.
.
.
.
.
.
.
69
Memory module installation
.
.
.
.
.
.
.
74
Security U-bolt installation
.
.
.
.
.
.
.
75
Replacing the cover
.
.
.
.
.
.
.
.
.
.
77
Connecting external options
.
.
.
.
.
.
.
.
.
77
Input/output connector locations
.
.
.
.
.
.
78
Desktop model
.
.
.
.
.
.
.
.
.
.
.
78
Tower model
.
.
.
.
.
.
.
.
.
.
.
.
78
© Copyright IBM Corp. 2001
v