Intermec PM4i EasyADC for Microsoft Great Plains User's Manual - Page 27
Sales Order Fulfillment, When You Create a Back-Order
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Chapter 2 - Using the CK30 Handheld Computers Sales Order Fulfillment You use the Order Fulfill option to fulfill Great Plains Sales Orders or Invoices. The end result is the sales order/invoice being updated with accurate, timely information as to what was picked, backordered, cancelled, etc., and who was responsible for that action. Here is an overview of a typical sales order fulfillment with the CK30: 1 The picking tickets are given to warehouse personnel. 2 Log into the CK30. 3 Select Order Fulfill from the Main Menu by typing 2 and pressing Enter. 4 Scan the Sales Order Document Number Barcode on the pick ticket. 5 Scroll through the list of items until you find the item you want to pick. 6 In the warehouse, find the item to be picked. 7 Scan the item bar code on the item. 8 Type the quantity picked and press Enter. 9 Continue the scanning process until there are no more items to pick on the sales order. 10 When finished, press F1 to update the transaction. The system checks if the sales order quantities balance: • If the sales order quantities balance, the sales order is transferred to a batch called "DELIVERY" and a packing slip prints for the order. For help setting up automatic packing slip printing, see "Pack Slip Printing" on page 87. • If the sales order quantities do not balance, the CK30 displays the Incomplete Order screen. You have the option to go back and finish picking the order, to back-order outstanding quantities, or to change the sales order batch to partial. When You Create a Back-Order When you choose to create a back-order, Great Plains generates a report. Because EasyADC wants to keep the Data Collection Manager in the foreground, all reports to the screen are cancelled. Therefore, you must make sure that you have configured a printer and set Great Plains to automatically print reports to that printer, not the screen. The printed back-order report starts the Replenishment Cycle. EasyADC System User's Manual 15
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