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Kyocera FS-9120DN FS-9120DN/9520DN Operation Guide Rev-2 - Page 83

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Chapter 4 Troubleshooting Message Corrective Action ;Ò:Alarm buzzer sounds when an error occurs. Press the CANCEL key to stop the alarm buzzer. Insert the same memory card KPDL error ## Press GO (Continued on next page) You have inserted the wrong memory card when the Insert again message was displayed. Remove the wrong memory card from the printer's memory card slot and insert the correct memory card. The printer again reads it from the beginning of the data. Current print processing cannot continue. To print out an error report, display > Print KPDL errs from the mode select menu, and select On. Press the GO key to resume printing. You can abandon printing by the CANCEL key. Memory card err Insert again If Auto Continue is set to On, printing will be automatically resumed after a preset period of time. ;ÒSee Auto Continue Setting on page 3-52. The memory card is accidentally removed from the printer's memory card slot during reading. If you continue reading the memory card, insert the same memory card into the slot again. The printer again reads it from the beginning of the data. Memory overflow Press GO Note: We recommend that you follow the reading procedure from the beginning to ensure correct reading of the memory card. The total amount of data received by the printer exceeds the printer's internal memory. Try adding more memory (expansion DIMM). Press the GO key to resume printing. You can abandon printing by the CANCEL key. MemoryCard err## Press GO Print overrun Press GO If Auto Continue is set to On, printing will be automatically resumed after a preset period of time. ;ÒSee Auto Continue Setting on page 3-52. This message appears when an error occurs during access to the memory card using the PRESCRIBE RWER command or from the printer's operator panel. Look at the error code given in place of ## and refer to the corresponding description given below. 01: The memory card does not meet specifications. This memory card cannot be used by this printer. Insert a memory card which can be used by this printer. (See Memory Card (CF) on page A-2.) 02: The memory card is not installed. Recheck the requirements for using the memory card. 04: The capacity of the memory card is insufficient. Clean up files. ;Ò06: No memory for use by memory card. Expand printer memory. The data transferred to the printer was too complex to print on a page. Press the GO key to resume printing. (The page may break in some pages.) You can abandon printing by the CANCEL key. Note: After this message is displayed, page protect mode will be On. To maintain optimum use of memory during printing, display >Page protect from the operator panel, and reselect Auto. See Page Protect Mode on page 3-29. If Auto Continue is set to On, printing will be automatically resumed after a preset period of time. ;ÒSee Auto Continue Setting on page 3-52. RAM disk error ## Press GO Look at the error code given in place of ## and refer to the corresponding description given below. 01: Format error. Try turning the power off and on again. 02: RAM disk mode is Off. Turn RAM disk mode On. 04: No disk space. Clean up files. ;Ò06: No memory for use by disk system. Expand printer memory. Virtual mailbox full The storage area for the VMB is full. Print out accumulated VMB data. ;Ò:Alarm buzzer sounds when an error occurs. Press the CANCEL key to stop the alarm buzzer. 4-7

Section	Page
FS-9120DN/FS-9520DN	1
Contents	5
Introduction	7
1. For More Information...	7
2. Guide to the Operation Guide	7
IMPORTANT! PLEASE READ FIRST	8
Chapter 1 Names of Parts	12
Chapter 2 Handling Paper	14
1. General Guidelines	14
1.1 Paper Availability	14
1.2 Paper Specifications	14
Minimum and maximum paper sizes	14
1.3 Selecting the Right Paper	15
Condition of the Paper	15
Composition	15
Paper Size	15
Smoothness	15
Basis Weight	15
Thickness (Caliper)	15
Moisture Content	16
Paper Grain	16
Other Paper Properties	16
2. Special Paper	17
2.1 Transparency (Overhead Projection Film)	17
2.2 Adhesive-Backed Labels	17
3. Paper Type	18
How to Load Paper	19
4.1 Loading Paper into the Paper Cassette	19
4.2 Loading Paper into the MP (Multi- Purpose) Tray	20
4.3 Setting Envelopes	21
Chapter 3 Using the Operator Panel	22
1.　Understanding the Operator Panel	22
1.1 Operation Indicators	23
1.2 Message Display	23
1.3 Interface Indicator	23
1.4 Paper Size Indicator	24
1.5 Paper Type Indicator	24
1.6 Keys	25
2. Using the Operator Panel	26
2.1 Menu Selection System	26
2.2 Using the Menu Selection System	32
2.2.1 Printing the Menu Map	32
2.2.2 Printing Status Page	32
2.2.3 e-MPS	33
Job Retention	33
Job Storage	34
Virtual Mailbox	34
Using Quick Copy	34
Printing Additional Copies using Quick Copy	34
Deleting a Quick Copy Job	34
Using Proof-and-Hold	35
Printing Remaining Copies of a Proof and Hold Job	35
Printing a Private Print/Job Retention	35
Releasing a Private/Stored Job	35
Deleting a Private/Stored Job	35
Printing a code job	36
Printing a List of Code Jobs	36
Retrieving Jobs from Virtual Mailbox (VMB)	37
Printing a List of VMB	37
Changing e-MPS Configuration	37
Changing the Maximum Number of Quick Copy/Proof-and- Hold Jobs	38
Maximum Space Assigned to Temporary Code Jobs	38
Maximum Space Assigned to Permanent Code Jobs	39
Maximum Space Assigned to Virtual Mailboxes (VMB)	39
2.2.4 Changing the Interface Parameters	40
Changing Parallel Interface Modes	40
Changing Serial Interface Modes	40
Changing Network Interface Parameters	41
Printing a Network Interface Status Page	42
2.2.5 Changing the Emulation	43
KPDL (AUTO) Emulation	44
Auto Printing of KPDL Error	44
KC-GL Pen Width	45
2.2.6 Setting the Default Font	45
Selecting the Default Font	45
Changing Type for Courier/Letter Gothic	46
Changing the Font Size	46
Setting the Character Pitch for Courier/Letter Gothic	47
Setting the character code set	47
Printing a List of Fonts	48
2.2.7 Using Page Set Menus	48
Setting the Number of Copies	48
Selecting the Reduced Print	49
Selecting the Printing Orientation	50
Page Protect Mode	50
Linefeed (LF) Action	51
Carriage-Return (CR) Action	51
Wide A4	51
2.2.8 Setting the Print Quality	52
KIR (Kyocera Image Refinement)	52
EcoPrint	52
Resolution	53
Adjusting the Print Density	53
2.2.9 Operating an Option Hard Disk	53
Reading Data	53
Writing Data	54
Deleting Data	55
Printing a List of Data Names	55
2.2.10 Operating the RAM Disk	56
Setting RAM Disk Size	56
Reading Data	57
Writing Data	57
Deleting Data	58
Printing a List of Data Names	58
2.2.11 Operating a Memory Card	58
Reading Font Data	59
Reading Data	59
Writing Data	59
Deleting Data	60
Formatting	60
Printing a List of Data Names	61
2.2.12 Paper Handling	62
MP Tray Mode	62
Cassette Mode	62
First Mode (Automatic Manual Feeding)	62
Setting the MP Tray Size	62
Setting the MP Tray Type	63
Cassette Paper Size Display	63
Paper Size Unit Selection	64
Setting the Cassette Paper Type	64
Selecting the Paper Source	65
Setting Duplex Printing	65
Binding Setups	65
Selecting the Output Device	66
Adjusting the Stitch Positions	66
Overriding A4 and Letter Size Difference	67
Customizing Paper Type	67
Setting the Paper Weight	68
Setting the Duplex Path	68
Resetting the Type Adjust	68
Verifying the Total Printed Pages and Resetting the Toner Counter	69
Verifying the Total Printed Pages	69
Resetting the Remaining Toner Counter	69
2.2.13 Other Modes	69
Message Language Selection	70
Automatic Form Feed Timeout Setting	70
Sleep Timer Setting	70
Turning Off the Sleep Timer	71
Received Data Dumping	71
Printer Resetting	72
Resource Protection	72
Alarm (Buzzer) Setting	72
Auto Continue Setting	73
Setting the Auto Continue Recovery Time	73
Finishing	74
Duplex Printing Error Detection Setting	74
Staple Error Detection Setting	74
Punch Error Detection Setting	75
Service Menu	75
Printing the Service Status Page	75
Chapter 4 Troubleshooting	77
1. General Guide	77
2. Print Quality Problems	78
3. Indicators and Messages	80
3.1 Indicators	80
3.2 Maintenance Messages	80
3.3 Error Messages	82
4. Correcting a Paper Jam	84
Online help messages	84
4.1 Jam in Paper Cassette	85
4.2 Jam at the MP Tray	85
4.3 Jam inside the MP transport	85
4.4 Jam in Left Cover 1	87
4.5 Jam in Left Cover 2	88
4.6 Paper Jam at the Option Document Finisher	88
Chapter 5 Maintenance	89
1. Toner Container Replacement	89
1.1 Toner Container Replacement Interval	89
1.2 Replenishing Toner	89
Chapter 6 Fonts	93
Appendix A Option Units	97
1. Available Options	97
PF-70 Paper Feeder	98
PF-75 Paper Feeder	98
IB-20/21E/22 Network Interface Card	98
IB-20/IB-21E/IB-22 Network Interface Cards	98
DF-71 Document Finisher	98
DF-73 Document Finisher	98
DF-75 Document Finisher	98
Other Options	98
2. Installing Option Units	99
2.1 PF-70/75 Paper Feeders	99
2.2 DF-71/73/75 Document Finishers	99
2.3 Network Interface	99
2.4 Hard Disk	100
2.5 Memory Card	100
3. Removing the Main Circuit Board	101
3.1 Notes on Handling the Main Circuit Board and DIMM	101
3.2 Removing the Main Circuit Board from the Printer	101
3. Installing DIMMs	102
4.1 Removing DIMM	102
4.2 Testing the Expansion Memory	102
Appendix B Host Computer Interface	103
1. Parallel Interface	103
1.1 Parallel Interface Communication Modes	103
1.2 Interface Signals	103
2. USB Interface	104
2.1 Specifications	104
2.2 Interface Signals	104
3. Serial Interface (Option)	105
3.1 RS-232C Interface	105
RS-232C Interface Voltage Levels	105
4. RS-232C Protocol	105
4.1 PRESCRIBE FRPO D0 command	106
5. RS-232C Cable Connection	106
5.1 Obtain a Suitable RS-232C Cable	106
5.2 Connecting the Printer to the Computer	106
5.3 Setting the RS-232C Parameters	107
Windows XP, proceed as follows:	107
Windows 95/98/ME	107
Appendix C Specifications	109
Glossary	111

Match case Limit results 1 per page

Chapter 4

Troubleshooting

4-7

:Alarm buzzer sounds when an error occurs. Press the

CANCEL

key to stop the alarm buzzer.

(Continued on next page)

Insert the same

memory card

You have inserted the wrong memory card when the

Insert again

message was displayed.

Remove the wrong memory card from the printer’s memory card slot and insert the correct

memory card. The printer again reads it from the beginning of the data.

KPDL error

Press GO

Current print processing cannot continue. To print out an error report, display

> Print KPDL

errs

from the mode select menu, and select On. Press the

key to resume printing. You can

abandon printing by the

CANCEL

key.

If Auto Continue is set to

, printing will be automatically resumed after a preset period of time.

See

Auto Continue Setting on page 3-52

Memory card err

Insert again

The memory card is accidentally removed from the printer’s memory card slot during reading. If

you continue reading the memory card, insert the same memory card into the slot again. The

printer again reads it from the beginning of the data.

Note: We recommend that you follow the reading procedure from the beginning to ensure

correct reading of the memory card.

Memory overflow

Press GO

The total amount of data received by the printer exceeds the printer’s internal memory. Try

adding more memory (expansion DIMM). Press the

key to resume printing. You can abandon

printing by the

CANCEL

key.

If Auto Continue is set to On, printing will be automatically resumed after a preset period of time.

See

Auto Continue Setting on page 3-52

MemoryCard err##

Press GO

This message appears when an error occurs during access to the memory card using the

PRESCRIBE RWER command or from the printer’s operator panel. Look at the error code given

in place of

and refer to the corresponding description given below.

01:

The memory card does not meet specifications. This memory card cannot be used by this

printer. Insert a memory card which can be used by this printer.

(See

Memory Card (CF)

on page A-2

02:

The memory card is not installed. Recheck the requirements for using the memory card.

04:

The capacity of the memory card is insufficient. Clean up files.

06:

No memory for use by memory card. Expand printer memory.

Print overrun

Press GO

The data transferred to the printer was too complex to print on a page. Press the

key to resume

printing. (The page may break in some pages.)

You can abandon printing by the

CANCEL

key.

Note: After this message is displayed, page protect mode will be On. To maintain optimum use

of memory during printing, display

>Page protect

from the operator panel, and re-

select Auto.

See

Page Protect Mode on page 3-29

If Auto Continue is set to

, printing will be automatically resumed after a preset period of time.

See

Auto Continue Setting on page 3-52

RAM disk error ##

Press GO

Look at the error code given in place of

and refer to the corresponding description given below.

01:

Format error. Try turning the power off and on again.

02:

RAM disk mode is

Off

. Turn RAM disk mode On.

04:

No disk space. Clean up files.

06:

No memory for use by disk system. Expand printer memory.

Virtual mailbox

full

The storage area for the VMB is full. Print out accumulated VMB data.

:Alarm buzzer sounds when an error occurs. Press the

CANCEL

key to stop the alarm buzzer.

Message

Corrective Action