Home » Kyocera Manuals » Laser Printers » Kyocera FS-9120DN » Manual Viewer

Kyocera FS-9120DN FS-9120DN/9520DN Operation Guide Rev-2 - Page 84

Correcting a Paper Jam, Online help messages

Add to My Manuals
Save this manual to your list of manuals

Page 84 highlights

4. Correcting a Paper Jam The Paper jam message is displayed on the message display when paper becomes stuck in the paper transport system, the paper feed timing is incorrect, or paper fails to feed at all. The jam can be corrected by removing the paper. The printer goes off-line when the Paper jam message is displayed. When a paper jam occurs, a paper jam message and the paper jam location are indicated on the message display. Details of the messages and paper jam locations are as follows: CHAPTER 4 TROUBLESHOOTING Paper jam message Paper jam Cassette 1(2) Paper jam Cassette 3(4) Paper jam Finisher Paper jam MP Transport Paper jam MP Tray Paper jam Reverse adapter Paper jam Left cover 1 (to 3) Pager jam location A B C D Description Paper is jammed at the paper cassette or inside the printer. "1" appears with upper cassette, while "2" with lower cassette. Paper is jammed at the option paper feeder cassette. When installing the paper feeder PF-70, "3" appears with upper cassette, while "4" with lower cassette. Remove the paper jammed in the paper stacker. (For details, see the operation guide for document finisher) Paper is jammed inside the MP transport. Reference Page 4-9 4-9 See document finisher DF-75 Operation Guide 4-9 E Paper is jammed at the MP tray. 4-9 F Paper is jammed at the reverse adapter of document See document finisher DF-75. finisher DF-75 Operation Guide G Paper is jammed in the left cover section. "3" appears 4-11 when jam occurs in the left cover section of the paper feeder. When the jammed paper has been removed, open and close the printer's front cover. Then the printer automatically warms up, goes on-line, and continues printing. Depending on the point at which the jam occurred, the printer may or may not print the jammed page. If paper jams occur frequently, try using a different type of paper, replace with paper from another ream, turn the stack of paper over, or turn the paper the other way around. Also, look for tiny pieces of paper that may have been torn off and overlooked when the jammed paper was removed. If you cannot solve the problem by changing the paper, there may be a problem with the printer. Contact your service representative. NOTE When removing jammed paper, pull it out carefully so as not to tear it. Torn pieces of paper are difficult to remove and may be hand to find. Be sure to remove them all. Online help messages With the online help message function, this printer can display the procedure to correct a paper jam on the message display. When a paper jam message is displayed, press the ? key. Pressing the key at the online help message display shows the next step; pressing the key shows the previous step. To exit the online help message display, press the ? key. The previously shown paper jam message appears. 4-8

Section	Page
FS-9120DN/FS-9520DN	1
Contents	5
Introduction	7
1. For More Information...	7
2. Guide to the Operation Guide	7
IMPORTANT! PLEASE READ FIRST	8
Chapter 1 Names of Parts	12
Chapter 2 Handling Paper	14
1. General Guidelines	14
1.1 Paper Availability	14
1.2 Paper Specifications	14
Minimum and maximum paper sizes	14
1.3 Selecting the Right Paper	15
Condition of the Paper	15
Composition	15
Paper Size	15
Smoothness	15
Basis Weight	15
Thickness (Caliper)	15
Moisture Content	16
Paper Grain	16
Other Paper Properties	16
2. Special Paper	17
2.1 Transparency (Overhead Projection Film)	17
2.2 Adhesive-Backed Labels	17
3. Paper Type	18
How to Load Paper	19
4.1 Loading Paper into the Paper Cassette	19
4.2 Loading Paper into the MP (Multi- Purpose) Tray	20
4.3 Setting Envelopes	21
Chapter 3 Using the Operator Panel	22
1.　Understanding the Operator Panel	22
1.1 Operation Indicators	23
1.2 Message Display	23
1.3 Interface Indicator	23
1.4 Paper Size Indicator	24
1.5 Paper Type Indicator	24
1.6 Keys	25
2. Using the Operator Panel	26
2.1 Menu Selection System	26
2.2 Using the Menu Selection System	32
2.2.1 Printing the Menu Map	32
2.2.2 Printing Status Page	32
2.2.3 e-MPS	33
Job Retention	33
Job Storage	34
Virtual Mailbox	34
Using Quick Copy	34
Printing Additional Copies using Quick Copy	34
Deleting a Quick Copy Job	34
Using Proof-and-Hold	35
Printing Remaining Copies of a Proof and Hold Job	35
Printing a Private Print/Job Retention	35
Releasing a Private/Stored Job	35
Deleting a Private/Stored Job	35
Printing a code job	36
Printing a List of Code Jobs	36
Retrieving Jobs from Virtual Mailbox (VMB)	37
Printing a List of VMB	37
Changing e-MPS Configuration	37
Changing the Maximum Number of Quick Copy/Proof-and- Hold Jobs	38
Maximum Space Assigned to Temporary Code Jobs	38
Maximum Space Assigned to Permanent Code Jobs	39
Maximum Space Assigned to Virtual Mailboxes (VMB)	39
2.2.4 Changing the Interface Parameters	40
Changing Parallel Interface Modes	40
Changing Serial Interface Modes	40
Changing Network Interface Parameters	41
Printing a Network Interface Status Page	42
2.2.5 Changing the Emulation	43
KPDL (AUTO) Emulation	44
Auto Printing of KPDL Error	44
KC-GL Pen Width	45
2.2.6 Setting the Default Font	45
Selecting the Default Font	45
Changing Type for Courier/Letter Gothic	46
Changing the Font Size	46
Setting the Character Pitch for Courier/Letter Gothic	47
Setting the character code set	47
Printing a List of Fonts	48
2.2.7 Using Page Set Menus	48
Setting the Number of Copies	48
Selecting the Reduced Print	49
Selecting the Printing Orientation	50
Page Protect Mode	50
Linefeed (LF) Action	51
Carriage-Return (CR) Action	51
Wide A4	51
2.2.8 Setting the Print Quality	52
KIR (Kyocera Image Refinement)	52
EcoPrint	52
Resolution	53
Adjusting the Print Density	53
2.2.9 Operating an Option Hard Disk	53
Reading Data	53
Writing Data	54
Deleting Data	55
Printing a List of Data Names	55
2.2.10 Operating the RAM Disk	56
Setting RAM Disk Size	56
Reading Data	57
Writing Data	57
Deleting Data	58
Printing a List of Data Names	58
2.2.11 Operating a Memory Card	58
Reading Font Data	59
Reading Data	59
Writing Data	59
Deleting Data	60
Formatting	60
Printing a List of Data Names	61
2.2.12 Paper Handling	62
MP Tray Mode	62
Cassette Mode	62
First Mode (Automatic Manual Feeding)	62
Setting the MP Tray Size	62
Setting the MP Tray Type	63
Cassette Paper Size Display	63
Paper Size Unit Selection	64
Setting the Cassette Paper Type	64
Selecting the Paper Source	65
Setting Duplex Printing	65
Binding Setups	65
Selecting the Output Device	66
Adjusting the Stitch Positions	66
Overriding A4 and Letter Size Difference	67
Customizing Paper Type	67
Setting the Paper Weight	68
Setting the Duplex Path	68
Resetting the Type Adjust	68
Verifying the Total Printed Pages and Resetting the Toner Counter	69
Verifying the Total Printed Pages	69
Resetting the Remaining Toner Counter	69
2.2.13 Other Modes	69
Message Language Selection	70
Automatic Form Feed Timeout Setting	70
Sleep Timer Setting	70
Turning Off the Sleep Timer	71
Received Data Dumping	71
Printer Resetting	72
Resource Protection	72
Alarm (Buzzer) Setting	72
Auto Continue Setting	73
Setting the Auto Continue Recovery Time	73
Finishing	74
Duplex Printing Error Detection Setting	74
Staple Error Detection Setting	74
Punch Error Detection Setting	75
Service Menu	75
Printing the Service Status Page	75
Chapter 4 Troubleshooting	77
1. General Guide	77
2. Print Quality Problems	78
3. Indicators and Messages	80
3.1 Indicators	80
3.2 Maintenance Messages	80
3.3 Error Messages	82
4. Correcting a Paper Jam	84
Online help messages	84
4.1 Jam in Paper Cassette	85
4.2 Jam at the MP Tray	85
4.3 Jam inside the MP transport	85
4.4 Jam in Left Cover 1	87
4.5 Jam in Left Cover 2	88
4.6 Paper Jam at the Option Document Finisher	88
Chapter 5 Maintenance	89
1. Toner Container Replacement	89
1.1 Toner Container Replacement Interval	89
1.2 Replenishing Toner	89
Chapter 6 Fonts	93
Appendix A Option Units	97
1. Available Options	97
PF-70 Paper Feeder	98
PF-75 Paper Feeder	98
IB-20/21E/22 Network Interface Card	98
IB-20/IB-21E/IB-22 Network Interface Cards	98
DF-71 Document Finisher	98
DF-73 Document Finisher	98
DF-75 Document Finisher	98
Other Options	98
2. Installing Option Units	99
2.1 PF-70/75 Paper Feeders	99
2.2 DF-71/73/75 Document Finishers	99
2.3 Network Interface	99
2.4 Hard Disk	100
2.5 Memory Card	100
3. Removing the Main Circuit Board	101
3.1 Notes on Handling the Main Circuit Board and DIMM	101
3.2 Removing the Main Circuit Board from the Printer	101
3. Installing DIMMs	102
4.1 Removing DIMM	102
4.2 Testing the Expansion Memory	102
Appendix B Host Computer Interface	103
1. Parallel Interface	103
1.1 Parallel Interface Communication Modes	103
1.2 Interface Signals	103
2. USB Interface	104
2.1 Specifications	104
2.2 Interface Signals	104
3. Serial Interface (Option)	105
3.1 RS-232C Interface	105
RS-232C Interface Voltage Levels	105
4. RS-232C Protocol	105
4.1 PRESCRIBE FRPO D0 command	106
5. RS-232C Cable Connection	106
5.1 Obtain a Suitable RS-232C Cable	106
5.2 Connecting the Printer to the Computer	106
5.3 Setting the RS-232C Parameters	107
Windows XP, proceed as follows:	107
Windows 95/98/ME	107
Appendix C Specifications	109
Glossary	111

Match case Limit results 1 per page

CHAPTER 4

TROUBLESHOOTING

4-8

The

Paper jam

message is displayed on the message display

when paper becomes stuck in the paper transport system, the

paper feed timing is incorrect, or paper fails to feed at all. The

jam can be corrected by removing the paper.

The printer goes off-line when the

Paper jam

message is dis-

played.

When a paper jam occurs, a paper jam message and the paper

jam location are indicated on the message display. Details of

the messages and paper jam locations are as follows:

When the jammed paper has been removed, open and close

the printer’s front cover. Then the printer automatically

warms up, goes on-line, and continues printing. Depending

on the point at which the jam occurred, the printer may or

may not print the jammed page.

If paper jams occur frequently, try using a different type of

paper, replace with paper from another ream, turn the stack

of paper over, or turn the paper the other way around. Also,

look for tiny pieces of paper that may have been torn off and

overlooked when the jammed paper was removed.

If you cannot solve the problem by changing the paper, there

may be a problem with the printer. Contact your service rep-

resentative.

When removing jammed paper, pull it out carefully so as not

to tear it. Torn pieces of paper are difficult to remove and may

be hand to find. Be sure to remove them all.

Online help messages

With the online help message function, this printer can display

the procedure to correct a paper jam on the message display.

When a paper jam message is displayed, press the

key.

Pressing the

key at the online help message display shows

the next step; pressing the

key shows the previous step. To

exit the online help message display, press the

key. The

previously shown paper jam message appears.

4. Correcting a Paper Jam

Paper jam message

Pager jam location

Description

Reference Page

Paper jam

Cassette 1(2)

Paper is jammed at the paper cassette or inside the

printer. “

” appears with upper cassette, while "

with lower cassette.

4-9

Paper jam

Cassette 3(4)

Paper is jammed at the option paper feeder cassette.

When installing the paper feeder PF-70, “

” appears

with upper cassette, while “

” with lower cassette.

4-9

Paper jam

Finisher

Remove the paper jammed in the paper stacker. (For

details, see the operation guide for document finisher)

See document

finisher DF-75

Operation Guide

Paper jam

MP Transport

Paper is jammed inside the MP transport.

4-9

Paper jam

MP Tray

Paper is jammed at the MP tray.

4-9

Paper jam

Reverse adapter

Paper is jammed at the reverse adapter of document

finisher DF-75.

See document

finisher DF-75

Operation Guide

Paper jam

Left cover 1 (to 3)

Paper is jammed in the left cover section. “

” appears

when jam occurs in the left cover section of the paper

feeder.

4-11

NOTE