Netgear DGND3300v2 User Manual - Page 138

Troubleshooting with the LEDs, Appendix A., Troubleshooting

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N300 Wireless Dual Band ADSL2+ Modem Router DGND3300v2 User Manual Recommendation Make sure that the Ethernet cables are securely plugged in. Make sure that the wireless settings in the computer and router match exactly. Make sure that the network settings of the computer are correct. Check the Test LED to verify correct N300 wireless modem router operation. Instructions For each powered-on computer connected to the N300 wireless modem router by an Ethernet cable, the corresponding numbered router LAN port LED is on. • For a wirelessly connected computer, the wireless network name (SSID) and wireless security settings of the N300 wireless modem router and wireless computer must match exactly. • If you set up an access list in the Advanced Wireless Settings screen, you must add each wireless computer's MAC address to the N300 wireless modem router's access list. • Wired and wirelessly connected computers must have network (IP) addresses on the same network as the router. The simplest way to ensure this is to configure each computer to obtain an IP address automatically using DHCP. Click the link to the online document Preparing Your Network in Appendix E, or see the documentation that came with your computer. • Some cable modem service providers require you to use the MAC address of the computer initially registered on the account. You can view the MAC address in the Attached Devices screen. If the Test LED does not turn off within 2 minutes after you turn the N300 wireless modem router on, reset the router according to the instructions in Using the Restore Factory Settings Button on page 147. Troubleshooting with the LEDs After you turn on power to the N300 wireless modem router, the following sequence of events should occur: 1. When power is first applied, verify that the Power LED is on. 2. After approximately 10 seconds, verify that: • The Power LED is green. • The LAN port LEDs are lit for any local ports that are connected. If a LAN port is connected to a 100 Mbps device, verify that the port's LED is green. If the port is 10 Mbps, the LED is amber. • The ADSL link LED is lit, indicating that a link has been established to the connected device. • The Wireless LEDs are lit. 138 | Appendix A. Troubleshooting

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138
|
Appendix A.
Troubleshooting
N300 Wireless Dual Band ADSL2+ Modem Router DGND3300v2 User Manual
Troubleshooting with the LEDs
After you turn on power to the N300 wireless modem router, the following sequence of events
should occur:
1.
When power is first applied, verify that the Power LED
is on.
2.
After approximately 10 seconds, verify that:
•
The Power LED is green.
•
The LAN port LEDs are lit for any local ports that are connected. If a LAN port is
connected to a 100 Mbps device, verify that the port’s LED is green. If the port is 10
Mbps, the LED is amber.
•
The ADSL link LED is lit, indicating that a link has been established to the connected
device.
•
The Wireless LEDs are lit.
Make sure that the Ethernet cables are
securely plugged in.
For each powered-on computer connected to the N300 wireless
modem router by an Ethernet cable, the corresponding
numbered router LAN port LED is on.
Make sure that the wireless settings in the
computer and router match exactly.
• For a wirelessly connected computer, the wireless network
name (SSID) and wireless security settings of the N300
wireless modem router and wireless computer must match
exactly.
• If you set up an access list in the Advanced Wireless Settings
screen, you must add each wireless computer’s MAC address
to the N300 wireless modem router’s access list.
Make sure that the network settings of the
computer are correct.
• Wired and wirelessly connected computers
must
have network
(IP) addresses on the same network as the router. The
simplest way to ensure this is to configure each computer to
obtain an IP address automatically using DHCP. Click the link
to the online document
Preparing Your Network
in
Appendix
E, or see the documentation that came with your
computer
.
• Some cable modem service providers require you to use the
MAC address of the computer initially registered on the
account. You can view the MAC address in the Attached
Devices screen.
Check the Test LED to verify correct N300
wireless modem router operation.
If the Test LED does not turn off within 2 minutes after you turn
the N300 wireless modem router on, reset the router according
to the instructions in
Using the Restore Factory Settings Button
on page
147.
Recommendation
Instructions