Toshiba Satellite 1730 User Guide - Page 183

You open a program that immediately stops responding., Millennium Edition displays.

Page 183 highlights

183 If Something Goes Wrong Problems that are easy to fix To record the details: 1 Click the Details button and select the text Windows Millennium Edition displays. The Details button displays information that the software manufacturer needs to help you solve your problem. 2 Press Ctrl and c simultaneously to copy the text to the clipboard. 3 Open Notepad (click Start, point to Programs, then point to Accessories and click Notepad). 4 Press Ctrl and v simultaneously to paste the details into Notepad. 5 Add a paragraph break and type some notes describing what you were doing when you received the message. 6 Save the file and refer to it when you contact the software manufacturer. You open a program that immediately stops responding. If Standby mode is on (enabled), it may stop a program from responding. Close the program you are trying to open and turn off Standby mode. Then, try to run the program again. To close the program: 1 Press Ctrl, Alt, and Del simultaneously. The Close Program dialog box displays all the programs and processes currently in operation. If the program has stopped responding, the words "not responding" appear beside it. 2 Click End Task. 3 When the dialog box appears, click End Task again.

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183
If Something Goes Wrong
Problems that are easy to fix
To record the details:
1
Click the
Details
button and select the text Windows
Millennium Edition displays.
The Details button displays information that the software
manufacturer needs to help you solve your problem.
2
Press
Ctrl
and
c
simultaneously to copy the text to the
clipboard.
3
Open Notepad (click
Start
, point to
Programs
, then point to
Accessories
and click
Notepad
).
4
Press
Ctrl
and
v
simultaneously to paste the details into
Notepad.
5
Add a paragraph break and type some notes describing what
you were doing when you received the message.
6
Save the file and refer to it when you contact the software
manufacturer.
You open a program that immediately stops responding.
If Standby mode is on (enabled), it may stop a program from
responding. Close the program you are trying to open and turn off
Standby mode. Then, try to run the program again.
To close the program:
1
Press
Ctrl
,
Alt
, and
Del
simultaneously.
The Close Program dialog box displays all the programs and
processes currently in operation. If the program has stopped
responding, the words “not responding” appear beside it.
2
Click
End Task
.
3
When the dialog box appears, click
End Task
again.