Canon PIXMA MX850 Quick Start Guide - Page 143

Cannot Install the MP Drivers - network setup guide

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Cannot Install the MP Drivers Cause Unable to proceed beyond the Printer Connection screen. Action If you were unable to proceed beyond the Printer Connection screen, make sure that the USB cable is securely plugged into the USB port of the machine and is connected to the computer, and then follow the procedure below to reinstall the MP Drivers. In Windows Vista, "The printer is not detected. Check the connection." may be displayed depending on the computer you use. In this case, wait for a while. If you still cannot proceed to the next step, follow the procedure below to reinstall the MP Drivers. Installation does not start automatically when the Setup CD-ROM is inserted into your computer's disc drive. (1)Click Cancel on the Printer Connection screen. (2)Click Start Over on the Installation Failure screen. (3)Click Back on the screen that appears next. (4)Click Exit, then remove the CD-ROM. (5)Turn the machine off. (6)Restart the computer. (7)Make sure you have no application software running. (8)Follow the procedure described in your setup sheet or the Network Setup Guide to reinstall the MP Drivers. (1)Click Start then Computer. In Windows XP, click Start then My Computer. In Windows 2000, double-click the My Computer icon on the desktop. (2)Double-click the CD-ROM icon on the displayed window. If the contents of the CD-ROM are displayed, double-click MSETUP4.EXE. (1)Double-click the CD-ROM icon installation. displayed on your desktop to start Note If the CD-ROM icon is not displayed, perform the following. - Remove the CD-ROM from your computer, then insert it again. - Restart your computer. If the icon is still not displayed, try different discs and see if they are displayed. If other discs are displayed, there is a problem with the Setup CD-ROM. Contact your Canon service representative. Troubleshooting 139

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139
Troubleshooting
Cannot Install the MP Drivers
Cause
Action
Unable to proceed beyond the
Printer
Connection
screen.
If you were unable to proceed beyond the
Printer Connection
screen, make
sure that the USB cable is securely plugged into the USB port of the machine
and is connected to the computer, and then follow the procedure below to
reinstall the MP Drivers.
In Windows Vista, “
The printer is not detected. Check the connection.
” may
be displayed depending on the computer you use. In this case, wait for a while.
If you still cannot proceed to the next step, follow the procedure below to
reinstall the MP Drivers.
(1)
Click
Cancel
on the
Printer Connection
screen.
(2)
Click
Start Over
on the
Installation Failure
screen.
(3)
Click
Back
on the screen that appears next.
(4)
Click
Exit
, then remove the CD-ROM.
(5)
Turn the machine off.
(6)
Restart the computer.
(7)
Make sure you have no application software running.
(8)
Follow the procedure described in your setup sheet or the
Network Setup
Guide
to reinstall the MP Drivers.
Installation does not start automatically
when the
Setup CD-ROM
is inserted
into your computer’s disc drive.
(1)
Click
Start
then
Computer
.
In Windows XP, click
Start
then
My Computer
.
In Windows 2000, double-click the
My Computer
icon on the desktop.
(2)
Double-click the CD-ROM icon
on the displayed window.
If the contents of the CD-ROM are displayed, double-click
MSETUP4.EXE
.
(1)
Double-click the CD-ROM icon
displayed on your desktop to start
installation.
Note
If the CD-ROM icon is not displayed, perform the following.
– Remove the CD-ROM from your computer, then insert it again.
– Restart your computer.
If the icon is still not displayed, try different discs and see if they are displayed. If
other discs are displayed, there is a problem with the
Setup CD-ROM
. Contact
your Canon service representative.