Dell PowerEdge 2321DS Dell 1082DS/2162DS/4322DS Remote Console Switch Softw
Dell PowerEdge 2321DS Manual
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- Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Dell™ Remote Console Switch Software User's Guide Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. 590-1022-501A August 2010 Model 1082DS/2162DS/4322DS Remote Console Switch - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Remote Console Switch Management . . 1 Authentication and Authorization 2 System Components 2 RCS Explorer Window 2 Video Viewer 3 Interoperability with Avocent® Products Software 9 Uninstalling the Software 10 Starting the Software 10 Configuring Switches and Target Devices . . . . . 11 Web - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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3 Basic Software Operation 15 Viewing Your System in the Explorer 15 Customizing the Window Display 17 Adding a Remote Console Switch (Dell or Avocent) . . 17 Accessing Your Remote Console Switch 25 Launching the VNC or RDP Viewer 27 Changing Server and Switch Properties 27 General Properties - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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46 4 Using the Viewer 49 Accessing Servers from the RCS Software 49 Interacting With the Server Being Viewed 51 Viewer Window Features 52 Adjusting the Viewer 54 Adjusting the Viewer Resolution 57 Adjusting the Video Quality 58 Minimizing Remote - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Virtual Media 80 Mapping Virtual Media Drives 81 Virtual Media Connection Status 82 Virtual Media Sessions 82 A Appendix A: Updating RCS Software . . . 87 B Appendix B: Keyboard and Mouse . . . . 89 C Appendix C: TCP Ports 93 D Appendix D: Technical Support 95 Index 97 vi Contents - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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1 Product Overview The Dell™ Remote Console Switch (RCS) software is a cross-platform management application that allows you to view and control the Dell Remote Console Switch and all attached servers. The cross-platform design ensures compatibility with most popular operating systems and hardware - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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manage user databases. You can use the software to manage the following Dell switches: • 4322DS • 2162DS • 1082DS • 2161DS • 2321DS • 4161DS • 2161DS-2 Authentication and Authorization The RCS software allows permissions for multiple Remote Console Switches to be managed through a single interface - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Remote Console Switch. For more information, see "Using the Viewer" on page 49. The Video Viewer also provides access Products The RCS software can also be used to manage some Avocent switches, allowing increased flexibility in the management of systems. In addition, the RCS software includes support - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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NOTE: Dell SIP modules are supported on directly connected Avocent switches. Operating Features The RCS software features include target device by an optional set of digits. The digits are added in cases where adding the tilde alone does not make the name unique. The digits start with a value of - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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list is sorted by that column header in descending order. IPv4 and IPv6 Network Address Capabilities The RCS software is compatible with systems using either of the currently supported Internet Protocol Versions, IPv4 (default) or IPv6, or both the IPv4 and IPv6 modes simultaneously. The IPv4 mode - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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6 Product Overview - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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on the Help menu from the Remote Console Software Explorer window. Supported Operating Systems Client computers running the RCS must be running one of the following operating system versions: • Microsoft® Windows® 2003 Server with Service Pack 3 Web, Standard, and Enterprise • Microsoft Windows - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Standard, Business with Service Pack 1, and Supported Browsers Computers used to access the Web interface and client computers running the software access target devices using client computers running the software must have Java Runtime Environment (JRE) 1.6.0_11 or higher installed. The switch - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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program (replace "drive" with your CD-ROM drive letter): drive:\WIN32\SETUP.EXE. 2 Follow the on-screen instructions. To install on a Linux system: 1 Insert the RCS software CD-ROM into your CD-ROM drive. 2 If AutoMount is supported and enabled, proceed to step 3. -or- If your system does not - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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subdirectory and enter the following command (the quotation marks are required): "Uninstall Dell Remote Console Software.exe" The uninstall wizard starts. Follow the on-screen instructions. To uninstall the software on Linux operating systems, complete the following steps: 1 Open a command window - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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link: ./Dell_Remote_Console_Switch_Software -orIf the product was installed in a directory other switch and for user access to target devices. For switch-specific information, see the Installation and User's Guide for the switch. To add switches, complete the following steps: 1 Install the software - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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software or through the Remote Console Switch integrated Web interface. For more information see the Dell Remote Console Switch Installation and User's Guide. To configure the Remote Console Switch the key to access the main menu. To configure the Remote Console Switch hardware: 1 You will - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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experiencing slow mouse response during a remote video session, deactivate mouse acceleration in web interface to configure unit parameters and launch video sessions. Supported Browsers The web interface supports is the number you specified in the serial console. If you are using an IPv6 address, you - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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be installed on your computer. The KVM Switch will attempt to detect Java on your PC. If Java is not installed, download it from http://www.java.com, then associate the JNLP file with Java WebStart. NOTE: Once you have logged in to the web interface, you will not have to log - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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GUI interface for the software. You can view, access, manage, and create custom groupings for all supported units. Viewing Your System in the Explorer When you start the software, the main Explorer window Server view once you have added your first Remote Console Switch. Basic Software Operation 15 - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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3 7 8 4 1 Menu bar: Allows you to access many of the features in the RCS software. 2 View Selector tabs: Contains four View Selector tabs for group controls what is displayed in the Unit Selector pane when the Remote Console Switches, Sites or Folder tabs are selected. 4 Status bar: Displays the - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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In addition to the Dell Remote Console Switch, the RCS software can also be used to manage Avocent switches. Therefore, as part of the process of adding a Remote Console Switch to your RCS software database, you will be prompted to select the vendor and product type for the switch you want to Basic - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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box appears and prompts you to select the Remote Console Switch vendor and product. Figure 3-2. Product Type Dialog Box 3 Select a Vendor. For each vendor, the supported product names appear in the Product list. Select a product. If the Remote Console Switch model you wish to add is not available - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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access the Resync feature in the software and click to enable the Include Offline SIPs check box. 8 Click Next. 9 The Configure Tiered Switches dialog box appears if the RCS software detects an attached legacy switch. This dialog box contains a list of all SIP EIDs retrieved from the Remote Console - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Remote Console Switch from the Explorer menu. -or- Click the New Remote Console Switch task button. The New Remote Console Switch wizard appears. 2 Click Next to continue. The Product Type dialog box appears and prompts you to select the Remote Console Switch vendor and product. 20 Basic Software - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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. NOTE: The Remote Console Switch supports DHCP (Dynamic Host Configuration protocol) and static IP addressing. Dell recommends that IP addresses be reserved for each unit and that they remain static while the Remote Console Switch units are connected to the network. Basic Software Operation 21 - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Remote Console Switches that were found. Select the product and then click Next. 8 The Configuring Remote Console Switch window appears to indicate whether the IP information was successfully configured. If the configuration was successful, the software will search for the new Remote Console Switch - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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New Remote Console Switches Found page and you will need to add the switch manually. For more information, see the previous procedure. 5 Click the Remote Console Switch(es) you wish to add and click the Add (>) button to move the selection to the Remote Console Switches to Add list. Basic Software - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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process failed. Click Done when you are finished reviewing the list. NOTE: If a Remote Console Switch already exists in the database with the same IP address as a discovered unit, then the discovered switch will be ignored and will not display on the next Wizard page. 24 Basic Software Operation - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Accessing Your Remote Console Switch When you click the Remote Console Switches tab in the software, you will see a list of the switches currently defined in the local database. To access a Remote Console Switch, you must first log into it by typing a username and password. The default username is - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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more information about the on-board web interface, see the Remote Console Switch Installation and User Guide. -or- Click Cancel to exit without logging in. To search for a Remote Console Switch in the system: 1 Click the Remote Console Switch tab in the software and insert your cursor in the search - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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software supports user-defined Virtual Network Computing (VNC) and Remote Desktop Protocol (RDP) viewers. To launch either the VNC or RDP viewer, select the Server tab from the RCS software change general properties: 1 In the software, click the Remote Console Switch or Server tab and then select an - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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. -or- Click OK to save the new settings and close the Properties window. -or- Click Cancel to exit without saving the new settings. 28 Basic Software Operation - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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a browser to the server's web server instead of launching a Viewer session. To change network properties: 1 In the software, click the Server tab and change the IP address for a switch. To change network properties: 1 In the software, click the Remote Console Switches tab and then select an - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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server including a description, contact information and any comments you might wish to add. To change information properties: 1 In the software, click the Remote Console Switches or Server tab and then select an individual unit in the Unit Selector list. 2 Select View - Properties from the Explorer - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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. Server Connections Properties The Connections tab displays the physical connection path that is used to access this server and the connection type, such as video. To view connection properties: 1 In the software, click the Server tab and then select an individual server in the Unit Selector list - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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. To change VNC properties: 1 Select a server in the unit list. 2 Select View - Properties from the Remote Console Switch Explorer menu. - or - Click the Properties task button. - or - Right-click on the unit. Select Macro list box and select a macro from the drop-down 32 Basic Software Operation - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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menu. The RCS software will automatically replace these variables when the application runs. 9 change RDP properties: 1 Select a server in the unit list. 2 Select View - Properties from the Remote Console Switch Explorer menu. - or - Click the Properties task button. - or - Right-click on the unit. - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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service processor management interface, such as the integrated Dell Remote Access Card (iDRAC). To launch the server network in a browser window: 1 Select a server in the Unit Selector pane in the software and Switch Options From the RCS software, you can alter individual server or switch options - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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the RCS online help is opened. You can either enable the default browser application of the current computer or select among other available browsers. Basic Software Operation 35 - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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click OK to save the new settings. • Click Cancel to exit without saving the new settings. Changing DirectDraw Support (Windows OS Only) The software supports DirectDraw, a standard that allows direct manipulation of video display memory, hardware overlays, and page flipping without the intervention - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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HTTP/HTTPS Options The Remote Console Switch and software use port 80 as the default HTTP port tab. 3 Type the new default HTTP and HTTPS port numbers. 4 Click OK. VNC Options The software supports user-defined VNC viewers via the properties page. In the VNC tab you can search for a user-specific - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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within an OS command window. 6 Click OK. RDP Options The software supports user-defined RDP viewers via the properties page. In the RDP tab Sites and Folders view tabs in the RCS software allow you to organize and manage your Remote Console Switches and servers by custom groups. Site organization - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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system for individual servers. For example, you might want to create a folder for critical servers or for remote servers. You may change the order and sorting of the Unit Selector list by clicking in the column . Figure 3-11 shows an example of customized field names. Basic Software Operation 39 - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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to change the Site, Department, and Location column heading names that appear in the Group and Unit Selector panes in the software. This allows you to group Remote Console Switches and servers in ways that are meaningful to you. The Department field is a subset of Site. If you customize these field - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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pane. Assigning a Unit to a Site, Location, or Folder You can assign a Remote Console Switch or server to a Site, Department, Location or Folder in the software. This menu item is only enabled when a single Remote Console Switch or server is selected in the Unit Selector pane. These custom targets - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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context-sensitive. You can select and rename a Remote Console Switch or a server from the Unit list. You can select and rename server types, sites, departments, and folder names in the tree view of the Group Selector pane. To delete a Remote Console Switch or server: 42 Basic Software Operation - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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the number of units to be deleted. If you are deleting a Remote Console Switch, the dialog box includes a Delete Associated Servers check box. Click to , or folder you wish to delete from the Group Selector pane in the RCS software. 2 Select Edit - Rename. The Rename dialog box appears. 3 Type a - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Explorer window opens to its default size and location. You can manually resize the window while the application is running, but the information Options from the Explorer menu in the RCS software. The Options dialog box appears. 2 Select Remote Console Switches, Servers, Sites, or Folders from the - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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stations to avoid having to reconfigure each station. You might also wish to export the database for use in another application. Saving a Database The RCS software allows you to save a copy of the local database. The saved database can then be loaded back to the same computer where it was created - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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from the local database to an ASCII Comma Separated Value file (CSV) or Tab Separated Value file (TSV). The following database fields will be exported. Remote Console Switch Flag Type Name 46 Basic Software Operation - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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data will be empty for servers and the Browser URL field data will be empty for Remote Console Switches. The first line of the exported file contains the column names for the field data. Each additional the export was successful and you are returned to the main window. Basic Software Operation 47 - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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the Viewer You can connect to a server in the Remote Console Switch system using the Viewer. The Viewer allows you full keyboard see Viewing Multiple Servers Using the Scan Mode. Accessing Servers from the RCS Software The Servers tab in the RCS software displays a list of servers defined in the - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Figure 4-1. RCS Software - Servers Tab To access a server: 1 Click the Servers tab in the Explorer. 2 Select a server in the Unit Selector pane. 3 Click the Connect Video task button. -or- Right-click on - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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in the Unit list. 4 Review the results of your search. jump about. From this window, you will be able to access all the normal functions of this server as if you were : If you are experiencing slow mouse response during a remote video session, deactivate mouse acceleration in the operating system - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Viewer Window Features Figure 4-2. Viewer Window 1 Menu bar: Access many of the features in the Viewer. 2 Accessed server desktop: Interact with your server through this window. Viewer Menu Bar Figure 4-3. Viewer Menu Bar 1 2 3 45 1 Thumbtack: Click to lock the menu bar in - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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3 Toolbar Buttons: You may add up to 10 buttons to the tool bar. These buttons allow you to provide easy access to defined functions and keyboard macros. By default, the Align Local Cursor, Refresh Image, and Single Cursor Mode buttons are displayed. 4 Connection Status Indicator: The - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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keyboard macro settings. Adjusting the Viewer Toolbar You may add up to 10 buttons to the toolbar. These buttons allow you to provide easy access to defined function and keyboard macros. By default, the Align Local Cursor, Refresh Image, and Single Cursor Mode buttons are displayed. To add buttons - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Figure 4-4. Session Options Dialog Box - Toolbar Tab Setting the Toolbar Hide Delay Time Unless the Thumbtack button has been clicked, the toolbar will disappear when you remove the mouse cursor. You can change the interval between the removal of the mouse cursor and the disappearance of the - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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menu, select View - Refresh. The digitized video image will be completely regenerated. To cursor will align with the cursor on the remote server. To enter full screen mode: Click Screen. The desktop window will disappear and only the accessed server desktop will be visible. The screen will be resized - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Adjusting the Viewer Resolution If Auto Scale is enabled, the display automatically adjusts when the Viewer window size changes during a session. When you access a channel using sharing, the display adjusts to match the input resolution selected by the primary user of that channel. This prevents the - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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-tuning adjustments. For more information on manual video adjustment, please see Figure 4-7 digital image can be compressed. The Remote Console Switches support the Dambrackas Video Compression (DVC) algorithm, which enables the RCS software users to adjust the number of viewable colors in a remote - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Video Adjust Dialog Box NOTE: If you use the on-board web interface to launch the Viewer, the Manual Video Adjust dialog box will appear as shown above. If you use the RCS software to launch the Viewer, there will also be a Help button above the Close button. 1 Image Capture Width 2 Pixel Sampling - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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discolored or white. To minimize remote video pixel discoloration: 1 From the Viewer menu, select Tools - Manual Video Adjust. The Manual Video Adjust dialog box appears video refresh, high network usage, and a flickering video. Dell recommends that the noise threshold be set to the highest level - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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mouse scaling, and resynchronize your mouse should it no longer track properly. Dell recommends turning off the local cursor by setting the Local Cursor option to None. This will leave only one cursor on the screen, the remote cursor, and will simplify navigation. Figure 4-8. Viewer Mouse Session - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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in the Manual Video Adjust dialog box. To reduce the Noise Threshold: 1 From the Viewer menu, select Tools - Manual Video Adjust. The Manual Video Adjust mouse response or if the mouse pointers get out of sync during a remote video session, you may want to deactivate the mouse acceleration in the - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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, the mouse cursor will flicker on the screen. The RCS software factory default has DirectDraw disabled. If the video driver on the client system supports DirectDraw and the additional performance is desired, follow the instructions below to enable DirectDraw. To enable or disable DirectDraw: 1 In - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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has an active connection to a server, the server will be skipped and a red "X" will be displayed in the indicator light below the frame. The RCS software can scan connected servers on multiple Remote Console Switches. 64 Using the Viewer - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Scan Mode from the RCS Software Figure 4-10. RCS Software- Scanning Servers To access the Scan mode in the RCS software: 1 In the Explorer, select the Remote Console Switches, Servers, Sites, or Folders tab. 2 Select two or more servers in the Unit Selector pane by pressing the key - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Console Switch was not available), or because of some other reason. When the mouse server to the scan sequence or set the login credentials for that server. The Options menu allows you to access scanning preferences as well as pause the scan and set the thumbnail size for all servers. To launch a - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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The Enable menu item state can be toggled from checked (enabled) to unchecked (disabled) each time it is selected. NOTE: If a server is being accessed by a user, the Enable menu will be disabled for that server thumbnail. To pause or restart a scan sequence: From the Thumbnail Viewer, select Options - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Figure 4-11. Viewer Macro Menu Expanded - Windows Option Figure 4-12. Viewer Macro Menu Expanded - Sun Option 68 Using the Viewer - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Table 4-3. Viewer Macro Menu Expanded - Linux Option Session Options - General Tab The General tab in the Session Options dialog box allows you to control the Keyboard Passthrough option in non-full screen mode, the Menu Activation Keystroke, and the Background Refresh selection. The Keyboard Pass- - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Figure 4-13. Session Options - General Tab The Menu Activation Keystroke list (None, Pause, and F1-F12) allows you to select a keystroke that activates the toolbar. The Background Refresh check box allows you to specify whether background refreshing occurs. When this option is selected the Viewer - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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the secondary user depend on the following two conditions: • The access rights of the two users • Whether an administrator has configured session. You may also be offered the option to open a stealth Video session. Access to the device is governed by the nature of the current user's connection to the - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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mouse and keyboard data. If Automatic Sharing is enabled on the Remote Console Switch, Secondary Users do not need the permission of the Primary User to be closed. Multiple users can view and interact with a target device using digital share mode. When a session is shared, the secondary user can be - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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involved in a KVM session. If connection sharing is enabled on the switch and your access rights (as compared with those of the primary user) allow it, the switch to which the target device is connected is not configured to allow digital share mode sessions or it is not a Remote Console Switch. - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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the Primary users access level. To enable exclusive KVM sessions on a switch, complete the following steps: 1 Click the Appliances button in the Explorer. 2 Complete one of the following steps: • Double-click on a Remote Console Switch in the Unit list. • Select a Remote Console Switch from the Unit - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Remote Console Switch in the Unit list. • Select a Remote Console Switch from the Unit list, then click the Manage Appliance button. • Right-click on a Remote Console Switch sharing and stealth connections are enabled on the switch and your access rights (as compared with those of the primary - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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access rights (Stealth permissions follow Preemption permissions) • the switch the target device is connected to is not a Remote Console Switch preemption (if allowed). Table 4-4 outlines the preemption scenarios and detailed scenarios in which preemption requests can be rejected. For information - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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can be rejected Remote Console Switch No Administrator Remote Administrator Yes Remote Console Switch Yes Administrator Preemption of a Remote User by a Remote Administrator If a remote administrator attempts to access a server that is being accessed by a remote user, a message appears - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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involved in a KVM session. If the switch has connection sharing enabled, you are given support, a USB media device can be connected directly to the appliance USB ports and made available to any target device that is connected to the appliance. The virtual media can also be accessed remotely. Remote - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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use virtual media on a given server, a Dell USB2 SIP, Dell USB2+CAC SIP, Avocent MPUIQ-VMC, DSAVIQ support up to three concurrent virtual media sessions (including local and remote). A 2162DS will support up to four concurrent virtual media sessions (including local and remote). A 4322DS will support - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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(Reserved) that lets only User A access the associated target device with a KVM session. If User B has access to that KVM session (the Reserved option is launched remotely from the appliance using the Viewer, which may be launched from the on-board web interface or the RCS software. The virtual - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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the Mapped check box next to the drive or drives you want to map. b If you want to limit the mapped drive to read-only access, select the Read Only check box next to the drive prior to mapping the drive. If the virtual media session settings were previously configured so - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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view, click Details again. Virtual Media Sessions A virtual media session is when two USB connections are made through a single cable. These connections are visible to the computer as a USB CD/DVD drive or a USB mass storage device. Virtual media session settings are Locked, Mapped drive access, and - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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, certain CD drives, DVD drives, or ISO images), the configured read-write access mode is ignored. Setting the read-only mode can be helpful when a read To reserve a virtual media session: On the Virtual Media window, click Details and select the Reserve check box. Resetting the USB Bus The USB - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Remote Console Switch enables you to connect to the USB port of an attached device. With this feature, a user located at the switch or using the RCS software can access BIOS must support a composite USB 2.0 human interface device (HID). If the BIOS of the connected computer does not support this type - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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support booting from an external USB 2.0 device: • Windows Server 2003 • Windows XP • Windows 2000 Server with Service Pack 4 (SP4) or later To determine if your computer can be booted from virtual media, complete the following steps: 1 Connect a USB CD/DVD-ROM drive to the Remote Console Switch - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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• Insert a USB 1.1 Hub between the USB2 cable and the target device and try booting again. • Contact the manufacturer of the target device for information on availability or plans of a BIOS revision that will support booting from a composite USB 2.0 device. 86 Using the Viewer - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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software available from Dell support website at dell.com/support. To update the RCS software: 1 Download the update file from the Dell support website dell.com/support of the product, click Overwrite to confirm the upgrade. -or- Click Cancel to exit without upgrading the software. 4 Installation - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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88 Appendix A: Updating RCS Software - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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B Appendix B: Keyboard and Mouse Table B.1: Divider Pane Keyboard and Mouse Shortcuts Operation Description F6 Navigates between the split-screens and gives focus to the last element that had focus. F8 Gives focus to the divider. Left or Up Arrow Moves the divider left if the divider has - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Table B.2: Tree View Control Keyboard and Mouse Shortcuts Operation Enter Home End Description Alternately collapses/expands the node that has focus. Only applies to nodes that have children. Does nothing if the node does not have children. Deselects the existing selection and selects the root - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Table B.3: Keyboard and Mouse Operations for the Unit List Operation Shift + Mouse Click Ctrl + Mouse Click Mouse doubleclick Description Deselects any existing selection and selects the range of rows between the current focus point and the row the mouse pointer is over when the mouse is clicked. - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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92 Appendix B: Keyboard and Mouse - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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C Appendix C: TCP Ports The following table lists the functions performed by the Remote Console Switch and which ports are used. Table C-1. Ports Used Port Function TCP 80/443 Default HTTP/HTTPS. TCP 2068 Video Viewer video, keyboard, mouse, user authentication, - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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94 Appendix C: TCP Ports - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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with your Dell product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: 1 Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined. 2 Check our web site at dell.com/support to search - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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96 Appendix D: Technical Support - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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exporting, 46 loading, 46 saving, 45 DirectDraw using the Viewer, 63 B Browser configuring application to launch, 35 Browsers accessing a server, 34 supported by the Remote Console Switch Software, 8 C Connect Video task button using the Viewer, 49-50 Connection sharing, 71 Connections See Sessions - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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Manage Remote Console Switch task button logging into a Remote Console Switch, Preemption performing, 77 Procedures To access the Video Viewer in exclusive software on Microsoft Windows operating systems, 10 To uninstall the RCS software on Linux operating systems, 10 To uninstall the RCS software - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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change the default browser, 36 Product list, 21 Q Quick setup appliances and users, 12 R Red Hat Linux uninstalling on, 10 Registry, 87 Remote Console Switch accessing, 25 adding, 17 changing properties, 27, 31 discovering, 23 logging in, 25 Remote Console Switch Software updating, 87 Resync Wizard - Dell PowerEdge 2321DS | Dell 1082DS/2162DS/4322DS Remote Console
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devices name displays, 4 naming, 4 TCP ports, 93 Technical support, 95 Terminal applications, 12 Thumbnail Viewer navigating, 66 overview, 49 scanning servers, 63 viewing status indicators, 65 Tiered switch using the Remote Console Switch Software configuring, 22 Time Between Servers, 64, 66 Toolbar
Dell™ Remote Console Switch
Software User’s Guide
Notes, Cautions, and Warnings
NOTE:
A NOTE indicates important information that helps you make better
use of your computer.
CAUTION:
A CAUTION indicates potential damage to hardware
or loss
of data if instructions are not followed.
WARNING
: A WARNING indicates a potential for property damage,
personal injury or death.
___________________
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
1082DS/2162DS/4322DS Remote Console Switch