Lexmark C750 Service Manual - Page 100
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5060-00x 163 Error code Magenta cartridge drive assembly Note: Any time any of the cartridge drive motor assemblies are replaced, perform the "Motor Detect" on page 3-16. If this procedure is not performed, error code 168 is displayed Step 1 Actions and questions Magenta cartridge drive assembly-error code 163 indicates that an incorrect motor is detected. Replace the magenta cartridge drive assembly. See "Cartridge drive assembly removal" on page 4-26. Perform the "Motor Detect" on page 3-16. Does the printer display error code 163? 2 Reflash the NVRAM on the engine board. Does error code 163 continue? Call your next level support Problem solved Yes Go to step 2 No Problem solved 164 Error code Cyan cartridge drive assembly An incorrect motor is detected. Note: Any time any of the cartridge drive motor assemblies are replaced, perform the "Motor Detect" on page 3-16. If this procedure is not performed, error code 168 is displayed. Step 1 Actions and questions Replace the cyan cartridge drive assembly. See "Cartridge drive assembly removal" on page 4-26. Perform the "Motor Detect" on page 3-16. Does the printer display error code 164? 2 Reflash the NVRAM on the engine board. Does error code 164 continue? Call your next level support Problem solved Yes Go to step 2 No Problem solved 165 Error code Yellow cartridge drive assembly An incorrect motor is detected. Note: Any time any of the cartridge drive motor assemblies are replaced, perform the "Motor Detect" on page 3-16. If this procedure is not performed, error code 168 is displayed. Step 1 Actions and questions Replace the yellow cartridge drive assembly. See "Cartridge drive assembly removal" on page 4-26. Perform the "Motor Detect" on page 3-16. Does the printer display error code 165? 2 Reflash the NVRAM on the engine board. Does error code 165 continue? Call your next level support Problem solved Yes Go to step 2 No Problem solved 2-66 Service Manual