Lexmark C750 Service Manual - Page 37

Lexmark C750 Manual

Page 37 highlights

5060-00x Symptom tables Symptom table-base printer Symptom Fuser fan fails to run or is noisy RIP fan fails to run or is noisy VTB fan fails to run or is noisy Machine inoperative: Fans don't turn, engine not on, lights not on, none of the printer functions work. Operator panel: One or more buttons do not work Operator panel: Display is blank, printer does not sound 5 beeps, but printer is not inoperative. Operator panel: Operator panel displays all diamonds continuously, sounds 5 beeps and POST inoperative Operator panel: One pel or random pels are missing Paper feed problems, base printer Paper feed problems, integrated tray Paper feed problems, MPF Printer prints black only, no colors Action Go to "925 Error code" on page 2-90. Go to "927 Error code" on page 2-91. Go to "926 Error code" on page 2-90. Go to "AC and DC power service check" on page 2-112. Go to "Operator panel LCD/status LED/buttons service check" on page 2-132. Replace the operator panel. Go to "Operator panel removal" on page 4-46. Go to "Operator panel LCD/status LED/buttons service check" on page 2-132. Replace the operator panel. Go to "Operator panel removal" on page 4-46. Go to "200 Paper jam-Tray 1" on page 2-67. Go to "Tray 1 service check" on page 2-149. Go to "Multipurpose feeder (MPF)" on page 2-70. Make sure that the printer is not set up to print black only. If the printer is set up correctly, check the black retract motor and gears for correct operation. If the gears are operating correctly, go to "Black only retract (BOR) service check" on page 2-117. Go to "Entire page is mostly one color-Full bleed planes in one color" on page 2-140. Print quality: 100% single color printed All black print All cyan print All magenta print All yellow print Print quality: blank page (no image) Print quality: evenly spaced horizontal marks or lines on the printed page Print quality: black line Go to "Blank page (no image)" on page 2-139. Go to "Horizontal lines or streaks" on page 2-137. Black horizontal lines are most likely caused by a shorted charge roll in the print cartridge. Replace the black print cartridge. Go to "Vertical lines or streaks" on page 2-138 or "Horizontal lines or streaks" on page 2-137. Go to "Vertical lines or streaks" on page 2-138 or "Horizontal lines or streaks" on page 2-137. Go to "All colors have light print over the entire page" on page 2-142. or "One color has light print over the entire page" on page 2-143 Go to "Light print over the entire page" on page 2-142. Go to "Missing colors-Complete or partially missing color planes" on page 2-141. Go to "Uneven printing" on page 2-145. Go to "Poor color alignment" on page 2-144. Print quality: magenta, cyan, or yellow lines Print quality: colored lines, streaks, or smudges Print quality: light lines or streaks appear on the printed page Print quality: light print Print quality: missing colors Print quality: uneven printing Print quality: poor color alignment Diagnostic information 2-3

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Diagnostic information
2-3
5060-00
x
Symptom tables
Symptom table—base printer
Symptom
Action
Fuser fan fails to run or is noisy
Go to
“925 Error code” on page 2-90
.
RIP fan fails to run or is noisy
Go to
“927 Error code” on page 2-91
.
VTB fan fails to run or is noisy
Go to
“926 Error code” on page 2-90
.
Machine inoperative: Fans don’t turn, engine not on,
lights not on, none of the printer functions work.
Go to
“AC and DC power service check” on
page 2-112
.
Operator panel: One or more buttons do not work
Go to
“Operator panel LCD/status LED/buttons
service check” on page 2-132
.
Operator panel: Display is blank, printer does not
sound 5
beeps
, but printer is not inoperative.
Replace the operator panel. Go to
“Operator panel
removal” on page 4-46
.
Operator panel: Operator panel displays all diamonds
continuously, sounds 5
beeps
and POST inoperative
Go to
“Operator panel LCD/status LED/buttons
service check” on page 2-132
.
Operator panel: One pel or random pels are missing
Replace the operator panel. Go to
“Operator panel
removal” on page 4-46
.
Paper feed problems, base printer
Go to
“200 Paper jam—Tray 1” on page 2-67
.
Paper feed problems, integrated tray
Go to
“Tray 1 service check” on page 2-149
.
Paper feed problems, MPF
Go to
“Multipurpose feeder (MPF)” on page 2-70
.
Printer prints black only, no colors
Make sure that the printer is not set up to print black
only. If the printer is set up correctly, check the black
retract motor and gears for correct operation. If the
gears are operating correctly, go to
“Black only
retract (BOR) service check” on page 2-117
.
Print quality: 100% single color printed
All black print
All cyan print
All magenta print
All yellow print
Go to
“Entire page is mostly one color—Full bleed
planes in one color” on page 2-140
.
Print quality: blank page (no image)
Go to
“Blank page (no image)” on page 2-139
.
Print quality: evenly spaced horizontal marks or lines
on the printed page
Go to
“Horizontal lines or streaks” on page 2-137
.
Print quality: black line
Black horizontal lines are most likely caused by a
shorted charge roll in the print cartridge. Replace the
black print cartridge.
Print quality: magenta, cyan, or yellow lines
Go to
“Vertical lines or streaks” on page 2-138
or
“Horizontal lines or streaks” on page 2-137
.
Print quality: colored lines, streaks, or smudges
Go to
“Vertical lines or streaks” on page 2-138
or
“Horizontal lines or streaks” on page 2-137
.
Print quality: light lines or streaks appear on the
printed page
Go to
“All colors have light print over the entire
page” on page 2-142
. or
“One color has light print
over the entire page” on page 2-143
Print quality: light print
Go to
“Light print over the entire page” on
page 2-142
.
Print quality: missing colors
Go to
“Missing colors—Complete or partially
missing color planes” on page 2-141
.
Print quality: uneven printing
Go to
“Uneven printing” on page 2-145
.
Print quality: poor color alignment
Go to
“Poor color alignment” on page 2-144
.