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Lexmark C750 Service Manual - Page 93

Lexmark C750 Manual

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5060-00x 151 Error code Magenta cartridge drive assembly The magenta cartridge drive motor has either failed to lock or has lost lock. Note: Any time any of the cartridge drive motor assemblies are replaced perform the "Motor Detect" on page 3-16. If this procedure is not performed, error code 168 is displayed. Step 1 Actions and questions Check the magenta cartridge drive motor cable connection to J47 on the engine board. Is the cable installed correctly? 2 Check the magenta cartridge drive motor cable connection to the magenta cartridge drive motor card. Is the cable installed correctly? 3 Check continuity of the magenta cartridge drive motor cable. Is there continuity? 4 Replace the magenta cartridge drive assembly. Perform the "Motor Detect" on page 3-16. Does this fix the problem? 5 Replace the engine board. Does this fix the problem? Problem solved Call your next level support Problem solved Go to step 4 Replace the magenta cartridge assembly cable Go to step 5 Go to step 3 Install the cable correctly Yes Go to step 2 No Install the cable correctly 152 Error code Cyan cartridge drive assembly The cyan cartridge drive motor has either failed to lock or has lost lock. Note: Any time any of the cartridge drive motor assemblies are replaced, perform the "Motor Detect" on page 3-16. If this procedure is not performed, error code 168 is displayed. Step 1 Actions and questions Check the cyan cartridge drive motor cable connection to J47 on the engine board. Is the cable installed correctly? 2 Check the cyan cartridge drive motor cable connection to the cyan cartridge drive motor card. Is the cable installed correctly? 3 Check continuity of the cyan cartridge drive motor cable. Is there continuity? 4 Replace the cyan cartridge drive assembly. Perform "Motor Detect" on page 3-16. Does this fix the problem? Problem solved Go to step 4 Replace the cyan cartridge assembly cable Go to step 5 Go go step 3 Install the cable correctly Yes Go to step 2 No Install the cable correctly Diagnostic information 2-59

Section	Page
Table of contents	3
Notices and safety information	11
Laser notice	11
Safety information	17
Preface	20
Definitions	20
1. General information	21
Tools required for service	21
Options and features	22
High performance	22
Print quality	22
Heavy volume reliability	22
Automatic calibration	22
Resolution	23
Toner darkness	23
Printer specifications	23
Dimensions	23
Power and electrical specifications	23
Electrical specifications	24
Operating clearances	24
Fuser web oiler upgrade kit and replacements	24
Upgrade kit	24
Replacements	24
Acoustics	25
Environment	25
Print speed and performance print speed	26
Performance	26
Time to first print	26
Processor	26
Duty cycle	26
Memory configuration	27
Available memory options	27
Media specifications	27
Acronyms	33
2. Diagnostic information	35
Start	35
POR (power-on reset) sequence	36
Symptom tables	37
Symptom table-base printer	37
Symptom table-500-sheet drawer option	38
Symptom table-HCIT 2000-sheet option	38
Symptom table-output expander option	39
Symptom table-5-bin mailbox option	39
Symptom table-finisher option	39
Error code table	40
Sub error code table	51
Programming errors - P101 through P116	54
Understanding the printer operator panel	54
Operator panel buttons	54
Color Menu	56
Utilities Menu	57
User attendance message table	62
Service checks	76
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