Lexmark C750 Service Manual - Page 169

Lexmark C750 Manual

Page 169 highlights

5060-00x No indication that Bin x is full or no indication that Bin x is near full. Step 1 Actions and questions Sensor cable installation-check for correct installation of the sensor cable at J5 on the control board. Is the cable installed correctly? 2 Dual output bin x sensor assembly Do either the bin x full or the bin x near full sensor fail the sensor test? 3 Voltage-check the voltages at J5-3 and J5-4. The voltages should measure approximately +5 V dc. Are the voltages correct? Replace the sensor Go to step 3 Call your next level support Yes Go to step 2 No Install the cable correctly Replace the control board Printer does not recognize that one or more output options as being installed. Step 1 Actions and questions Excessive static electricity buildup-check the output expander control board cover to make sure the ESD brush ground lead is firmly attached to the output expander frame. Make sure the ESD is loose not or damaged. Is the ESD brush ground cable correctly installed and the ESD brush not loose or broken? 2 Options check-If more than a single output expander option is installed, check each one to see if the printer recognizes any single option as being installed. If the printer recognizes any of the output expander options then the base printer autoconnect system is operating correctly and the problem is in the unrecognized expander option. Make sure that the output expander option is the only output option that is not recognized by the base printer. Is this the only output option not recognized by the base printer? 3 Output Expander assembly mechanical linkage (cables)-Check the output expander autoconnect cable and connector for any signs of damage, especially the connector pins. Is there any signs of damage to the cable, connector, or connector pins? 4 Output Expander assembly mechanical linkage (electrical) Check the cables at J1A, J1B, J2A and J2B on the control board to make sure they are attached securely and correctly. Are the cables attached securely and correctly? 5 Voltage check, base printer autoconnect connector- turn the power off and remove the output expander option from the printer and check the voltages on the base printer top autoconnect connector. Go to Autoconnect - Top. Are the voltages correct? Go to step 6 The problem is in the base printer. Check autoconnects in the printer. Go to step 5 Reseat the cables Replace the autoconnect cable Go to step 4 Go to step 3 Yes Go to step 2 No 1. Attach the ground cable if not installed correctly. 2. Replace the cover assembly if the ESD brush is loose or damaged. Go to the autoconnect system on the Output Expander option, base printer and check cables and connections to the engine board Diagnostic information 2-135

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Diagnostic information
2-135
5060-00
x
No indication that Bin
x
is full or no indication that Bin
x
is near full.
Printer does not recognize that one or more output options as being installed.
Step
Actions and questions
Yes
No
1
Sensor cable installation—check for correct installation
of the sensor cable at J5 on the control board.
Is the cable installed correctly?
Go to step 2
Install the cable
correctly
2
Dual output bin
x
sensor assembly
Do either the bin
x
full or the bin
x
near full sensor fail
the sensor test?
Go to step 3
Call your next level
support
3
Voltage—check the voltages at J5-3 and J5-4. The
voltages should measure approximately +5 V dc.
Are the voltages correct?
Replace the sensor
Replace the control
board
Step
Actions and questions
Yes
No
1
Excessive static electricity buildup—check the output
expander control board cover to make sure the ESD
brush ground lead is firmly attached to the output
expander frame. Make sure the ESD is loose not or
damaged.
Is the ESD brush ground cable correctly installed and
the ESD brush not loose or broken?
Go to step 2
1. Attach the
ground cable if not
installed correctly.
2. Replace the
cover assembly if
the ESD brush is
loose or damaged.
2
Options check—If more than a single output expander
option is installed, check each one to see if the printer
recognizes any single option as being installed. If the
printer recognizes any of the output expander options
then the base printer autoconnect system is operating
correctly and the problem is in the unrecognized
expander option. Make sure that the output expander
option is the only output option that is not recognized
by the base printer.
Is this the only output option not recognized by the
base printer?
Go to step 3
Go to the
autoconnect
system on the
Output Expander
option, base printer
and check cables
and connections to
the engine board
3
Output Expander assembly mechanical linkage
(cables)—Check the output expander autoconnect
cable and connector for any signs of damage,
especially the connector pins.
Is there any signs of damage to the cable, connector,
or connector pins?
Replace the
autoconnect cable
Go to step 4
4
Output Expander assembly mechanical linkage
(electrical) Check the cables at J1A, J1B, J2A and J2B
on the control board to make sure they are attached
securely and correctly.
Are the cables attached securely and correctly?
Go to step 5
Reseat the cables
5
Voltage check, base printer autoconnect connector—
turn the power off and remove the output expander
option from the printer and check the voltages on the
base printer top autoconnect connector. Go to
Autoconnect - Top.
Are the voltages correct?
Go to step 6
The problem is in
the base printer.
Check
autoconnects in
the printer.