Lexmark C750 Service Manual - Page 85

Lexmark C750 Manual

Page 85 highlights

5060-00x 131 Error code The fuser backup roll does not reach the correct standby temperature. Step 1 Action and questions Measure the voltage on connector J10-12 on the engine board. See "Engine board" on page 5-7 for the location of the connector. The voltage should measure approximately +0.13 V dc to 0.64 V dc as the backup roll lamp turns on and off. Is the voltage correct? 2 Remove the fuser from the printer. Check the continuity of the backup roll lamp by measuring between pins 2 and 5 on the AC fuser connector on the fuser assembly. Go to step 5 Go to step 3 Yes Replace the fuser assembly. See "Fuser assembly removal" on page 4-31. No Go to step 2 Is there continuity? 3 Check to make sure the backup roll lamp is installed correctly. Is the lamp installed correctly? 4 Carefully remove the lamp from the fuser assembly, being careful to only handle the lamp by the ceramic end pieces and not by the glass envelope. Warning: Use caution when handling the lamp as it is easily broken. Check the continuity of the backup roll lamp. Is there continuity? 5 Reinstall the fuser assembly. Watch to see if the lamps turn on and off as the lamps heat up. Do the lamps turn on and off? Go to step 6 Replace the LVPS assembly. See "Low voltage power supply (LVPS) removal" on page 4-38. Replace the engine board assembly. See "Engine board removal" on page 4-29. Replace the fuser assembly. See "Fuser assembly removal" on page 4-31. Replace the backup roll lamp. Go to step 4 Install the lamp correctly. 6 Turn the printer on and allow it to reach Ready. Note: The printer may not complete POR and continues to display a 131 error. Remove the fuser assembly from the printer and measure the voltage on connector J10-7 on the engine board. The voltage should measure approximately +3.3 V dc. Is the voltage correct? Go to step 7 Diagnostic information 2-51

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Diagnostic information
2-51
5060-00
x
131 Error code
The fuser backup roll does not reach the correct standby temperature.
Step
Action and questions
Yes
No
1
Measure the voltage on connector J10-12 on the
engine board. See
“Engine board” on page 5-7
for
the location of the connector. The voltage should
measure approximately +0.13 V dc to 0.64 V dc as the
backup roll lamp turns on and off.
Is the voltage correct?
Replace the fuser
assembly. See
“Fuser assembly
removal” on
page 4-31
.
Go to step 2
2
Remove the fuser from the printer. Check the continuity
of the backup roll lamp by measuring between pins 2
and 5 on the AC fuser connector on the fuser
assembly.
Is there continuity?
Go to step 5
Go to step 3
3
Check to make sure the backup roll lamp is installed
correctly.
Is the lamp installed correctly?
Go to step 4
Install the lamp
correctly.
4
Carefully remove the lamp from the fuser assembly,
being careful to only handle the lamp by the ceramic
end pieces and not by the glass envelope.
Warning
: Use caution when handling the lamp as it is
easily broken.
Check the continuity of the backup roll lamp.
Is there continuity?
Replace the fuser
assembly. See
“Fuser assembly
removal” on
page 4-31
.
Replace the
backup roll lamp.
5
Reinstall the fuser assembly. Watch to see if the lamps
turn on and off as the lamps heat up.
Do the lamps turn on and off?
Go to step 6
Replace the LVPS
assembly. See
“Low voltage
power supply
(LVPS) removal”
on page 4-38
.
6
Turn the printer on and allow it to reach
Ready
.
Note:
The printer may not complete POR and
continues to display a 131 error.
Remove the fuser assembly from the printer and
measure the voltage on connector J10-7 on the engine
board. The voltage should measure approximately
+3.3 V dc.
Is the voltage correct?
Go to step 7
Replace the engine
board assembly.
See
“Engine
board removal”
on page 4-29
.