Lexmark C750 Service Manual - Page 103

5060-00x S2 or narrow media sensor did not break in time • 2D 04-S2 sensor did not break in time • 2D 06-Narrow media sensor did not break in time Note: See "Printer sensors" on page 5-3. Step 1 Action and questions Make sure the media installed in the tray meets specifications. Does the media meet specifications? Yes Go to step 2 No Inform the customer that media loaded in Tray x does not meet specification Properly load media. 2 Check tray for the edge guide setting and media loading. Edge guides should be adjusted against edge of media. Media should be fanned and lay flat in the tray. Is the media properly loaded in the tray? Go to step 3 3 Remove the ITU and check for the jam at the second transfer roll. Is paper jammed at the second transfer roll? Clear the jam. Call your next level of support. 200 Paper jam-Options and envelope feeder 500-sheet option or envelope option Step 1 Action and questions Does media feed correctly from Tray 1? Yes Go to step 2 No Go to "200 Paper jam-Tray 1" on page 2-67. Load media properly. 2 Check tray 2 or the envelope feeder, if installed, for proper media loading. Media should be fanned before loading and must lay flat in the tray. Is the media loaded properly? Go to step 3 3 Check tray 1 pass thru for damage or obstructions. Note: Remove the paper drawer to inspect tray 1 pass thru. Is the pass thru damaged or obstructed? Remove obstruction or replace damaged parts. Problem solved? Go to step 4 4 Remove duplex and check the pass thru. • Check the alignment pin on top of the 500-sheet option or envelope feeder, if installed. • Check the pass thru roller drive system on top of tray 2 or envelope feeder, if installed. • Check the pass thru roller drive system on the bottom of the duplex option. Replace the duplex option, 500-sheet option, or the envelope feeder, if installed, as needed. Diagnostic information 2-69