Samsung SPH-M320 User Manual (user Manual) (ver.f6) (English) - Page 136

B. Manufacturer's Warranty, What is Not Covered?, What are SAMSUNG's Obligations?

Page 136 highlights

What is Not Covered? This Limited Warranty is conditioned upon proper use of Product by Purchaser. This Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, abuse, neglect, unusual physical, electrical or electromechanical stress, or modification of any part of Product, including antenna, or cosmetic damage; (b) equipment that has the serial number removed or made illegible; (c) any plastic surfaces or other externally exposed parts that are scratched or damaged due to normal use; (d) malfunctions resulting from the use of Product in conjunction with accessories, products, or ancillary/peripheral equipment not furnished or approved by SAMSUNG; (e) defects or damage from improper testing, operation, maintenance, installation, or adjustment; (f) installation, maintenance, and service of Product, or (g) Product used or purchased outside the United States or Canada. This Limited Warranty covers batteries only if battery capacity falls below 80% of rated capacity or the battery leaks, and this Limited Warranty does not cover any battery if (i) the battery has been charged by a battery charger not specified or approved by SAMSUNG for charging the battery, (ii) any of the seals on the battery are broken or show evidence of tampering, or (iii) the battery has been used in equipment other than the SAMSUNG phone for which it is specified. What are SAMSUNG's Obligations? During the applicable warranty period, SAMSUNG will repair or replace, at SAMSUNG's sole option, without charge to Purchaser, any defective component part of Product. To obtain service under this Limited Warranty, Purchaser must return Product to an authorized phone service facility in an adequate container for shipping, accompanied by Purchaser's sales receipt or comparable substitute proof of sale showing the date of purchase, the serial number of Product and the sellers' name and address. To obtain assistance on where to deliver the Product, call Samsung Customer Care at 1-888-987-4357. Upon receipt, SAMSUNG will promptly repair or replace the defective Product. SAMSUNG may, at SAMSUNG's sole option, use rebuilt, reconditioned, or new parts or components when repairing any Product or replace Product with a rebuilt, reconditioned or new Product. Repaired/replaced leather cases, pouches and holsters will be warranted for a period of ninety (90) days. All other repaired/replaced Product will be warranted for a period equal to the remainder of the original Limited Warranty on the original Product or for 90 days, whichever is longer. All replaced parts, components, boards and equipment shall become the property of SAMSUNG. 122 Section 4B. Manufacturer's Warranty

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122
Section 4B. Manufacturer’s Warranty
What is Not Covered?
This Limited Warranty is conditioned upon proper use of Product by
Purchaser. This Limited Warranty does not cover: (a) defects or damage
resulting from accident, misuse, abuse, neglect, unusual physical,
electrical or electromechanical stress, or modification of any part of
Product, including antenna, or cosmetic damage; (b) equipment that has
the serial number removed or made illegible; (c) any plastic surfaces or
other externally exposed parts that are scratched or damaged due to
normal use; (d) malfunctions resulting from the use of Product in
conjunction with accessories, products, or ancillary/peripheral
equipment not furnished or approved by SAMSUNG; (e) defects or
damage from improper testing, operation, maintenance, installation, or
adjustment; (f) installation, maintenance, and service of Product, or (g)
Product used or purchased outside the United States or Canada.
This Limited Warranty covers batteries only if battery capacity falls
below 80% of rated capacity or the battery leaks, and this Limited
Warranty does not cover any battery if (i) the battery has been charged
by a battery charger not specified or approved by SAMSUNG for
charging the battery, (ii) any of the seals on the battery are broken or
show evidence of tampering, or (iii) the battery has been used in
equipment other than the SAMSUNG phone for which it is specified.
What are SAMSUNG’s Obligations?
During the applicable warranty period, SAMSUNG will repair or replace,
at SAMSUNG's sole option, without charge to Purchaser, any defective
component part of Product. To obtain service under this Limited
Warranty, Purchaser must return Product to an authorized phone service
facility in an adequate container for shipping, accompanied by
Purchaser's sales receipt or comparable substitute proof of sale
showing the date of purchase, the serial number of Product and the
sellers' name and address. To obtain assistance on where to deliver the
Product, call Samsung Customer Care at 1-888-987-4357. Upon
receipt, SAMSUNG will promptly repair or replace the defective Product.
SAMSUNG may, at SAMSUNG's sole option, use rebuilt, reconditioned,
or new parts or components when repairing any Product or replace
Product with a rebuilt, reconditioned or new Product. Repaired/replaced
leather cases, pouches and holsters will be warranted for a period of
ninety (90) days. All other repaired/replaced Product will be warranted
for a period equal to the remainder of the original Limited Warranty on
the original Product or for 90 days, whichever is longer. All replaced
parts, components, boards and equipment shall become the property of
SAMSUNG.