Canon PowerShot G5 X Camera User Guide - Page 190
Disconnected/Receiving failed/Sending failed
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A camera error was detected (error number) ●● If this error message is displayed immediately after a shot, the image may not have been saved. Switch to Playback mode to check for the image. ●● Frequent display of this error message may indicate camera damage. In this case, write down the error number (Exx) and contact a Canon Customer Support Help Desk. File Error ●● Correct printing (=178) may not be possible for photos from other cameras or images that have been altered using computer software, even if the camera is connected to the printer. Print error ●● Check the paper size setting (=180). If this error message is displayed when the setting is correct, restart the printer and complete the setting on the camera again. Ink absorber full ●● Contact a Canon Customer Support Help Desk to request assistance with ink absorber replacement. Wi-Fi Connection failed ●● No access points were recognized. Check the access point settings (=141). ●● A device could not be found. Turn the camera off and on again, and retry the connection. ●● Check the device you want to connect to and make sure it is ready for connection. Cannot determine access point ●● The WPS buttons on numerous access points were pressed simultaneously. Try reconnecting again. No access points found ●● Check to make sure that the access point is turned on. ●● When connecting to an access point manually, make sure that you entered the correct SSID. Incorrect password/Incorrect Wi-Fi security settings ●● Check the access point security settings (=141). IP address conflict ●● Reset the IP address so that it does not conflict with another. Disconnected/Receiving failed/Sending failed ●● You may be in an environment where Wi-Fi signals are obstructed. ●● Avoid using the camera's Wi-Fi function around microwave ovens, Bluetooth devices, and other devices that operate on the 2.4 GHz band. ●● Bring the camera closer to the other device you are trying to connect to (such as the access point), and make sure there are no objects between the devices. ●● Check the connected device to make sure it is not experiencing errors. Sending failed Memory card error ●● If the same error message is displayed even when you have inserted a formatted memory card facing the correct way, contact a Canon Customer Support Help Desk. Receiving failed Insufficient space on card ●● There is not enough free space on the memory card in the target camera to receive images. Erase images to create space on the memory card, or insert a memory card with sufficient space. Receiving failed Memory card locked ●● The write-protect switch of the memory card in the camera to receive the images is set to the locked position. Slide the write-protect switch to the unlocked position. Receiving failed Naming error! ●● When the highest folder number (999), and the highest image number (9999) have been reached on the receiving camera, images cannot be received. Insufficient space on server ●● Delete unnecessary images uploaded to CANON iMAGE GATEWAY to create space. ●● Save the images sent via Image Sync (=153) to your computer. Check network settings ●● Check to make sure your computer can connect to the Internet with the current network settings. Before Use Basic Guide Advanced Guide Camera Basics Auto Mode / Hybrid Auto Mode Other Shooting Modes P Mode Tv, Av, M, and C Mode Playback Mode Wi-Fi Functions Setting Menu Accessories Appendix Index 190