Dell 1815dn User's Guide - Page 141

Solving Problems - door open error

Get Dell 1815dn - All-in-one Laser Printer PDF manuals and user guides
UPC - 000061100008
View all Dell 1815dn manuals
Add to My Manuals
Save this manual to your list of manuals

Page 141 highlights

No Cartridge Load Cartridge No Paper Add Paper No such job One Page is Too Large Over Heat Call Service Open Heat Error Call Service Paper Jam 0 Open Front Door Paper Jam 1 Cartridge Area Power Failure Data Lost Printer Error Cycle Power Ready-toner 0% TONER EMPTY Ready-toner 7% TONER LOW Scanner locked Unlock scanner Self Diagnostic Send Error (AUTH) Send Error (DNS) Send Error (POP3) Send Error (SMTP) Send Error (Wrong Config) Waiting Redial The toner cartridge is not installed. The paper in the paper tray has run out. Install the toner cartridge. See "Installing the Toner Cartridge". Load paper in the paper tray. See "Loading Paper". You are performing an Add/Cancel operation, but there are no jobs waiting. Sigle page data exceeds the configured mail size. Check the display to see if there are any scheduled jobs. The display should indicate if any scheduled jobs are in Standby mode, for example, Delay Fax. Reduce the resolution and try again. There is a problem in the fuser unit. Unplug the power cord and plug it back in. If the problem persists, call for service. There is a problem in the fuser unit. Unplug the power cord and plug it back in. If the problem persists, call for service. Paper has jammed in the feeding area of the paper tray. Clear the jam. See "Paper Feed Jam (tray 1)" or "Paper Feed Jam (optional tray 2)". Paper has jammed in the fuser area. Clear the jam. See "Fuser Area Jam". The power has been turned off and then on and the printer's memory has not been saved. The printer's memory was not saved due to a power failure. The job will need to be started over. A problem has occurred in the Laser Scanning Unit (LSU). Unplug the power cord and plug it back in. If the problem persists, call for service. The toner cartridge is empty. Replace the toner cartridge with a new one. See "Replacing the Toner Cartridge". The toner cartridge is almost empty. The scanner module is locked. Take out the toner cartridge and thoroughly shake it. By doing this, you can temporarily reestablish printing operations. OR Replace the toner cartridge with a new one for the best print quality. See "Replacing the Toner Cartridge". Unlock the scanner and press Start ( ). The engin in your printer is checking some problems detected. There is a problem in SMTP authentication. Please wait a few minutes. Configure the authentication setting. There is a problem in DNS. Configure the DNS setting. There is a problem in POP3. Configure the POP3 setting. There is a problem in SMTP. Change to the available server. There is a problem on the network interface card. Configure your network interface card correctly. The machine is waiting for the programmed interval to automatically redial. Please wait a few minutes. Solving Problems The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, contact Dell. Paper Feeding Problems

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
Solving Problems
No Cartridge
Load Cartridge
The toner cartridge is not installed.
Install the toner cartridge. See
"Installing the Toner
Cartridge"
.
No Paper
Add Paper
The paper in the paper tray has run out.
Load paper in the paper tray. See
"Loading Paper"
.
No such job
You are performing an Add/Cancel operation, but there
are no jobs waiting.
Check the display to see if there are any scheduled jobs.
The display should indicate if any scheduled jobs are in
Standby mode, for example, Delay Fax.
One Page is
Too Large
Sigle page data exceeds the configured mail size.
Reduce the resolution and try again.
Over Heat
Call Service
There is a problem in the fuser unit.
Unplug the power cord and plug it back in.
If the problem
persists,
call for service.
Open Heat Error
Call Service
There is a problem in the fuser unit.
Unplug the power cord and plug it back in.
If the problem
persists,
call for service.
Paper Jam 0
Open Front Door
Paper has jammed in the feeding area of the paper tray.
Clear the jam. See
"Paper Feed Jam (tray 1)"
or
"Paper
Feed Jam (optional tray 2)"
.
Paper Jam 1
Cartridge Area
Paper has jammed in the fuser area.
Clear the jam. See
"Fuser Area Jam"
.
Power Failure
Data Lost
The power has been turned off and then on and the
printer's memory has not been saved.
The printer's memory was not saved due to a power
failure. The job will need to be started over.
Printer Error
Cycle Power
A problem has occurred in the Laser Scanning Unit (LSU).
Unplug the power cord and plug it back in.
If the problem
persists,
call for service.
Ready-toner 0%
TONER EMPTY
The toner cartridge is empty.
Replace the toner cartridge with a new one. See
"Replacing the Toner Cartridge"
.
Ready-toner 7%
TONER LOW
The toner cartridge is almost empty.
Take out the toner cartridge and thoroughly shake it. By
doing this, you can temporarily reestablish printing
operations.
OR
Replace the toner cartridge with a new one for the best
print quality. See
"Replacing the Toner Cartridge"
.
Scanner locked
Unlock scanner
The scanner module is locked.
Unlock the scanner and press
Start
(
).
Self
Diagnostic
The engin in your printer is checking some problems
detected.
Please wait a few minutes.
Send Error
(AUTH)
There is a problem in SMTP authentication.
Configure the authentication setting.
Send Error
(DNS)
There is a problem in DNS.
Configure the DNS setting.
Send Error
(POP3)
There is a problem in POP3.
Configure the POP3 setting.
Send Error
(SMTP)
There is a problem in SMTP.
Change to the available server.
Send Error
(Wrong Config)
There is a problem on the network interface card.
Configure your network interface card correctly.
Waiting Redial
The machine is waiting for the programmed interval to
automatically redial.
Please wait a few minutes.
The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected.
If the
problem persists,
contact Dell.
Paper Feeding Problems