Dell OptiPlex GX260 User Guide - Page 183

Starting the Dell Diagnostics From the Drivers and Utilities CD, Dell Diagnostics Menu - display drivers

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3. When the boot device list appears, highlight Boot to Utility Partition and press . 4. When the Dell Diagnostics Main Menu appears, select the test you want to run. Starting the Dell Diagnostics From the Drivers and Utilities CD 1. Insert the Drivers and Utilities CD into the CD drive. 2. Shut down and restart the computer. When the DELL logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start menu and try again. NOTE: This feature changes the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in system setup. 3. When the boot device list appears, highlight IDE CD-ROM Device and press . 4. Select the IDE CD-ROM Device option from the CD boot menu. 5. Select the Boot from CD-ROM option from the menu that appears. 6. Type 1 to start the ResourceCD menu. 7. Type 2 to start the Dell Diagnostics. 8. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your platform. 9. When the Dell Diagnostics Main Menu appears, select the test you want to run. Dell Diagnostics Menu 1. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. NOTE: The Service Tag number for your computer is located in the title bar of each test screen. Option Function Express Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on Test your part. Run Express Test first to increase the possibility of tracing the problem quickly. Extended Performs a thorough check of devices. This test typically takes an hour or more and requires you to Test answer questions periodically. Custom Tests a specific device. You can customize the tests to be run. Test Symptom Lists the most common symptoms encountered and allows you to select a test based on the symptom of Tree the problem you are having. 2. If a problem is encountered during a test, a message displaying the error code and a description of the problem appear. Write down the error code and problem description and follow the instructions on the screen. If you cannot resolve the error condition, contact Dell. 3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information. Tab Results Errors Function Displays the results of the test and any error conditions encountered. Displays error conditions encountered, error codes, and problem description.

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3. When the boot device list appears, highlight
Boot to Utility Partition
and press <Enter>.
4. When the Dell Diagnostics Main Menu appears, select the test you want to run.
Starting the Dell Diagnostics From the Drivers and Utilities CD
1. Insert the
Drivers and Utilities
CD into the CD drive.
2. Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut
down your computer through the
Start
menu and try again.
NOTE:
This feature changes the boot sequence for one time only. On the next start-up, the computer boots
according to the devices specified in system setup.
3. When the boot device list appears, highlight
IDE CD-ROM Device
and press <Enter>.
4. Select the
IDE CD-ROM Device
option from the CD boot menu.
5. Select the
Boot from CD-ROM
option from the menu that appears.
6. Type
1
to start the ResourceCD menu.
7. Type
2
to start the Dell Diagnostics.
8. Select
Run the 32 Bit Dell Diagnostics
from the numbered list. If multiple versions are listed, select the version
appropriate for your platform.
9. When the Dell Diagnostics Main Menu appears, select the test you want to run.
Dell Diagnostics Menu
1. After the Dell Diagnostics loads and the
Main
Menu
screen appears, click the button for the option you want.
NOTE:
The Service Tag number for your computer is located in the title bar of each test screen.
Option
Function
Express
Test
Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on
your part. Run Express Test first to increase the possibility of tracing the problem quickly.
Extended
Test
Performs a thorough check of devices. This test typically takes an hour or more and requires you to
answer questions periodically.
Custom
Test
Tests a specific device. You can customize the tests to be run.
Symptom
Tree
Lists the most common symptoms encountered and allows you to select a test based on the symptom of
the problem you are having.
2. If a problem is encountered during a test, a message displaying the error code and a description of the problem
appear. Write down the error code and problem description and follow the instructions on the screen.
If you cannot resolve the error condition,
contact Dell
.
3. If you run a test from the
Custom Test
or
Symptom Tree
option, click the applicable tab described in the following
table for more information.
Tab
Function
Results
Displays the results of the test and any error conditions encountered.
Errors
Displays error conditions encountered, error codes, and problem description.