Dell OptiPlex GX260 User Guide - Page 188

Problems With Your Order, AutoTech Service, Automated Order-Status Service, Technical Support Service

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www.dell.com/la/ (for Latin American countries) Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user: anonymous, and use your e-mail address as your password. Electronic Support Service [email protected] [email protected] [email protected] (for Asian/Pacific countries only) support.euro.dell.com (for Europe only) Electronic Quote Service [email protected] [email protected] (for Asian/Pacific countries only) Electronic Information Service [email protected] AutoTech Service Dell's automated technical support service-AutoTech-provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers. When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical support service. For the telephone number to call, see the contact numbers for your region. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call, see the contact numbers for your region. Technical Support Service Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware. Our technical support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's technical support service, see "Technical Assistance" and then call the number for your country as listed in "Contacting Dell." Problems With Your Order If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call, see the contact numbers for your region.

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www.dell.com/la/
(for Latin American countries)
Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as user:
anonymous
, and use your e-mail address as your password.
Electronic Support Service
(for Asian/Pacific countries only)
support.euro.dell.com
(for Europe only)
Electronic Quote Service
(for Asian/Pacific countries only)
Electronic Information Service
AutoTech Service
Dell's automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked by
Dell customers about their portable and desktop computers.
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions.
The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical
support service. For the telephone number to call, see the
contact numbers
for your region.
Automated Order-Status Service
To check on the status of any Dell products that you have ordered, you can go to
support.dell.com
, or you can call the
automated order-status service. A recording prompts you for the information needed to locate and report on your order. For
the telephone number to call, see the
contact numbers
for your region.
Technical Support Service
Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware.
Our technical support staff uses computer-based diagnostics to provide fast, accurate answers.
To contact Dell's technical support service, see "
Technical Assistance
" and then call the number for your country as listed in
"
Contacting Dell
."
Problems With Your Order
If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer
assistance. Have your invoice or packing slip handy when you call. For the telephone number to call, see the
contact numbers
for your region.