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Epson Stylus COLOR 850N User Manual - Page 10

Troubleshooting, Using Floppy Diskettes, EPSON Accessories

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7 Troubleshooting Diagnosing Problems 7-1 Checking the Control Panel Lights 7-2 Running a Self Test 7-3 Using Hex Dump Mode 7-4 Improving Print Quality 7-4 Solving Printing Problems 7-8 Solving Printer Software Problems 7-10 Fixing Paper Problems 7-13 Solving Miscellaneous Printout Problems 7-15 Solving Network Problems 7-17 Uninstalling Printer Software 7-20 A Using Floppy Diskettes Using the Disk Creation Utility A-1 Copying Files Manually A-4 Installing EPSON Net! A-4 Installing EPSON Net! in Windows A-5 Installing EPSON Net! on a Macintosh A-5 Installing Status Monitor 2 A-6 Installing the Printer Software (Driver) in Windows A-8 Installing the Printer Software (Driver) in Macintosh A-8 B EPSON Accessories ix

Section	Page
FRONT MATTER	1
PRINTER PARTS	5
TABLE OF CONTENTS	6
INTRODUCTION	12
Windows System Requirements	12
Macintosh System Requirements	13
Supported Network Protocols and Features	14
How To Use Your Manuals	15
Warnings, Cautions, Notes, and Tips	16
Where To Get Help	17
ENERGY STAR Compliance	18
Year 2000 Ready	18
Important Safety Instructions	19
CHAP 1-BASIC PRINTING	21
Printing from Windows	21
Setting Printer Options from Windows Applications	22
Setting Default Printer Options	24
Checking Printer Status	25
Printing from a Macintosh	27
What To Do When the Printer Lights Flash	30
CHAP 2-PRINTING ON SPECIAL PAPER	31
Using Special Paper and Media	31
Letterhead, Preprinted Forms, and Legal-size Paper	33
EPSON 360 dpi, High Quality, and Photo Quality Ink Jet Paper	33
EPSON Photo Quality Glossy Paper, Film, and Transparencies	33
Envelopes	34
Photo Paper	35
Photo Quality Ink Jet Cards	37
Photo Quality Self Adhesive Sheets	37
Iron-On Transfer Paper	37
CHAP 3-CUSTOM PRINTING	38
Using Predefined Advanced Settings	39
Customizing Print Quality and Special Effects	41
Customizing Color Settings	44
Using ColorSync on the Macintosh	46
Selecting Paper Size and Orientation Options	48
Selecting Paper Options in Windows	48
Selecting Paper Options on a Macintosh	52
Selecting Print Layout Options	57
Choosing Print Layout Options in Windows	57
Choosing Print Layout Options on a Macintosh	64
Saving Custom Settings	70
Redefining Custom Settings	71
Deleting Custom Settings	71
CHAP 4-MANAGING PRINT JOBS	72
Managing Print Jobs in Windows 95 and Windows NT 4.0	72
Using Status Monitor 2	73
Selecting the Speed & Progress Options (Windows 95)	81
Using the Spool Manager (Windows 95)	84
Additional Monitoring Options in Windows NT 4.0	85
Managing Print Jobs in Windows 3. 1	85
Using the Spool Manager	85
Managing Print Jobs on a Macintosh	87
Using Monitor3	88
Using the Macintosh Status Monitor	89
Selecting Configuration Options	91
CHAP 5-MAINTENANCE AND TRANSPORTATION	93
Replacing an Ink Cartridge	93
Removing an Empty Ink Cartridge	94
Installing the New Cartridge	96
Replacing an Outdated Ink Cartridge	97
Cleaning the Print Heads	98
Using the Head Cleaning Utility	98
Using the Control Panel	99
Examining the Nozzle Check Pattern	100
Aligning the Print Heads	100
Using the Print Head Alignment Utility	101
Using the Control Panel	101
Cleaning the Printer	102
Transporting the Printer	102
CHAP 6-USING THE ETHERNET CARD	103
Using the Ethernet Card	104
Operating the Card	104
Printing a Status Sheet	105
Reading the Indicator Lights	106
Resetting the Ethernet Card	106
Initializing the Ethernet Card	107
Configuring for DLC on Windows NT 4. 0	107
Installing the DLC Protocol	108
Configuring the Ethernet Card	108
Configuring for OS/2	109
Setting Up Redirection to the Printer	109
Setting Up Piping to the Printer	111
Sharing a Printer Among Several Workstations	114
Configuring for UNIX	115
Setting Up the Printer as a Network Device	115
Setting Up the Printer as a Remote Printer	117
Printing with Standard UNIX Systems	118
Printing with Other UNIX Systems	119
Using Novell NetWare Modes	124
Using Print Server Mode	125
Using Remote Printer Mode	125
Using Auto Print Server/Remote Printer Mode	126
Changing the Routing Protocol for NetWare 4. x	126
Installing EPSON Net! for DOS	127
Finding Additional Resources for Using TCP/ IP	128
CHAP 7-TROUBLESHOOTING	129
Diagnosing Problems	129
Checking the Control Panel Lights	130
Running a Self Test	131
Using Hex Dump Mode	132
Improving Print Quality	132
Solving Printing Problems	136
Solving Printer Software Problems	138
Fixing Paper Problems	141
Solving Miscellaneous Printout Problems	143
Solving Network Problems	145
Uninstalling Printer Software	148
APPENDIX A-USING FLOPPY DISKETTES	150
Using the Disk Creation Utility	150
Copying Files Manually	153
Installing EPSON Net!	153
Installing EPSON Net! in Windows	154
Installing EPSON Net! on a Macintosh	154
Installing Status Monitor 2	155
Installing the Printer Software (Driver) in Windows	157
Installing the Printer Software (Driver) in Macintosh	157
APPENDIX B-EPSON ACCESSORIES	158
APPENDIX C-TECHNICAL SPECIFICATIONS	160
GLOSSARY	170