Epson Stylus COLOR 850N User Manual - Page 139

Hardware Found window., In Windows 95, the Status Monitor 2 window doesn't appear.

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Troubleshooting After you install your printer software, you see the Windows 95 New Hardware Found window. Possible cause An operating system error has occurred. Solution Click Do not install a driver, and then click OK. Never select any other option on the New Hardware Found window. You see a spooling error message (Windows). Possible cause If you see error messages or printing is very slow, the problem may be caused by temporary files (Windows 3.1 only). Your hard drive is too full. Your computer doesn't have enough memory for the file you're printing. Solution Change the Spool Manager default directory (Windows 3.1 only), following the instructions in Chapter 4. Delete unnecessary files to make room on the drive. Try one of the following:  Reduce the resolution of your image.  Select fewer colors or a lower resolution for your display or monitor.  Add more memory to your computer. You see a memory error message (Macintosh). Possible cause You need to increase the memory allocation for your application, EPSON Monitor3, or both. Solution Choose Get Info from the File menu when the application is active or EPSON Monitor3 is selected and increase the memory requirements. See Chapter 4 for more information. If that doesn't work, turn off background printing if it's on (you won't be able to use Monitor3). In Windows 95, the Status Monitor 2 window doesn't appear. Possible cause You may not have restarted your computer after installing Status Monitor 2. You don't have both parts of Status Monitor 2 installed. Solution Click Start, select Shut Down, click Restart the computer, and click Yes to restart your computer. Then try using Status Monitor 2. Status Monitor 2 comes in two parts: one that finds the printer on the network, and the other that recognizes your specific printer. Uninstall Status Monitor 2 and reinstall it as described in the Setup Guide. 7-11

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Troubleshooting
7-11
After you install your printer software, you see the Windows 95 New
Hardware Found window.
You see a spooling error message (Windows).
You see a memory error message (Macintosh).
In Windows 95, the Status Monitor 2 window doesn’t appear.
Possible cause
Solution
An operating system error
has occurred.
Click
Do not install a driver
, and then click
OK
.
Never select any
other option on the New Hardware Found window
.
Possible cause
Solution
If you see error messages
or printing is very slow, the
problem may be caused by
temporary files (Windows
3.1 only).
Change the Spool Manager default directory (Windows 3.1 only),
following the instructions in Chapter 4.
Your hard drive is too full.
Delete unnecessary files to make room on the drive.
Your computer doesn’t
have enough memory for
the file you’re printing.
Try one of the following:
Reduce the resolution of your image.
Select fewer colors or a lower resolution for your display or
monitor.
Add more memory to your computer.
Possible cause
Solution
You need to increase the
memory allocation for your
application, EPSON
Monitor3, or both.
Choose
Get Info
from the File menu when the application is active
or EPSON Monitor3 is selected and increase the memory
requirements. See Chapter 4 for more information. If that doesn’t
work, turn off background printing if it’s on (you won’t be able to
use Monitor3).
Possible cause
Solution
You may not have restarted
your computer after
installing Status Monitor 2.
Click
Start
, select
Shut Down
, click
Restart the computer
,
and click
Yes
to restart your computer. Then try using Status
Monitor 2.
You don’t have both parts of
Status Monitor 2 installed.
Status Monitor 2 comes in two parts: one that finds the printer on
the network, and the other that recognizes your specific printer.
Uninstall Status Monitor 2 and reinstall it as described in the
Setup
Guide
.