Epson Stylus COLOR 850N User Manual - Page 147

Your printer icon doesn't appear in the Chooser Macintosh.

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Page 147 highlights

Troubleshooting Windows NT clients can't print. Possible cause The client's permission to print was deleted or disabled. You may need to use a different network path and printer port. Solution Add the CREATOR OWNER status by clicking the Add button on the Printer Permissions dialog box, or set the CREATOR OWNER status to Manage Documents (the default setting). Select a different printer port in the printer's Properties window and enter the new network path to your printer at the DOS prompt. Then restart your computer. See your Windows NT documentation for instructions on changing the printer port and network path. NetWare clients cannot print. Possible cause The clients may not be registered, or the Ethernet card may not be logged in to the NetWare server. Solution Make sure each client is a registered user of the print queue and print server. Also, make sure the Ethernet card is logged in to the NetWare server. If you need more information about using NetWare for printing, see pages 6-22 through 6-24, and your NetWare documentation. You cannot monitor NetWare print servers beyond the routers. Possible cause The number of hops is set to 0. Solution Increase the number of hops by changing the setup of Status Monitor 2 as described on page 4-8. Your printer icon doesn't appear in the Chooser (Macintosh). Possible cause EtherTalk is not selected in the Network Control Panel or in the AppleTalk Control Panel. Solution For models without Open Transport, make sure EtherTalk is selected in the Network Control Panel. For models with Open Transport, select EtherTalk in the AppleTalk Control Panel and make sure AppleTalk is active in the Chooser. 7-19

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Troubleshooting
7-19
Windows NT clients can’t print.
NetWare clients cannot print.
You cannot monitor NetWare print servers beyond the routers.
Your printer icon doesn’t appear in the Chooser (Macintosh).
Possible cause
Solution
The client’s permission to
print was deleted or
disabled.
Add the CREATOR OWNER status by clicking the
Add
button on
the Printer Permissions dialog box, or set the CREATOR OWNER
status to
Manage Documents
(the default setting).
You may need to use a
different network path and
printer port.
Select a different printer port in the printer’s Properties window
and enter the new network path to your printer at the DOS prompt.
Then restart your computer. See your Windows NT documentation
for instructions on changing the printer port and network path.
Possible cause
Solution
The clients may not be
registered, or the Ethernet
card may not be logged in
to the NetWare server.
Make sure each client is a registered user of the print queue and
print server. Also, make sure the Ethernet card is logged in to the
NetWare server. If you need more information about using
NetWare for printing, see pages 6-22 through 6-24, and your
NetWare documentation.
Possible cause
Solution
The number of hops is set
to 0.
Increase the number of hops by changing the setup of Status
Monitor 2 as described on page 4-8.
Possible cause
Solution
EtherTalk is not selected in
the Network Control Panel
or in the AppleTalk Control
Panel.
For models without Open Transport, make sure EtherTalk is
selected in the Network Control Panel.
For models with Open Transport, select EtherTalk in the AppleTalk
Control Panel and make sure AppleTalk is active in the Chooser.