HP 630n HP Jetdirect Print Servers - Administrator's Guide - Page 127

Troubleshoot the HP Jetdirect print server

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7 Troubleshoot the HP Jetdirect print server This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print server. A flowchart guides you to the correct procedures for troubleshooting the following: ● Printer problems ● HP Jetdirect hardware installation and connection problems ● Network-related problems To troubleshoot your HP Jetdirect print server, have the following items available: ● HP Jetdirect configuration page (see HP Jetdirect configuration pages on page 129) ● Printer configuration or diagnostic page ● Documentation provided with your printer ● Documentation provided with your HP Jetdirect print server ● Diagnostics tools and utilities provided with your network software, such as Novell NetWare utilities, TCP/IP utilities, or network printer management applications, such as HP Web Jetadmin. NOTE: For frequently asked questions about installing and configuring HP Jetdirect print servers, search for your product at http://www.hp.com/support/net_printing. ENWW 117

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7
Troubleshoot the HP Jetdirect print
server
This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print
server.
A flowchart guides you to the correct procedures for troubleshooting the following:
●
Printer problems
●
HP Jetdirect hardware installation and connection problems
●
Network-related problems
To troubleshoot your HP Jetdirect print server, have the following items available:
●
HP Jetdirect configuration page (see
HP Jetdirect configuration pages
on page
129
)
●
Printer configuration or diagnostic page
●
Documentation provided with your printer
●
Documentation provided with your HP Jetdirect print server
●
Diagnostics tools and utilities provided with your network software, such as Novell NetWare utilities,
TCP/IP utilities, or network printer management applications, such as HP Web Jetadmin.
NOTE:
For frequently asked questions about installing and configuring HP Jetdirect print servers,
search for your product at
support/net_printing
.
ENWW
117