HP Armada 4200 Armada 4200 Family of Personal Computers Reference Guide - Page 121

Solving Hardware Installation Problems, Hardware Installation Problems and Solutions

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Solving Hardware Installation Problems Some common causes and solutions for hardware installation problems are listed in the following table. Hardware Installation Problems and Solutions Problem Possible Cause Solution New device is not recognized as part of the computer system. Suspend was not initiated before device was connected. Initiate Suspend, connect the device, and then exit Suspend. The system did not automatically configure the new device. Check the documentation that came with the new device to determine if any device drivers are necessary. If so, install the correct device drivers. To view the status, change drivers, or change the configuration, go to the Device Manager in the Systems icon on the Control Panel. Click the plus sign next to the type of hardware, then double-click the hardware to view the device configuration. Cables of new external device are loose or power cables are unplugged. Ensure that all cables are properly and securely connected. Power switch of Place the computer in new external device Suspend by pressing the is not turned on. suspend button. Turn on the new external device. Press the suspend button again to exit Suspend. This enables the system to recognize the device. Device is not seated properly. Turn off the computer and reinsert the device. Troubleshooting 15-9

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Troubleshooting
15-9
Solving Hardware Installation Problems
Some common causes and solutions for hardware installation
problems are listed in the following table.
Hardware Installation Problems and Solutions
Problem
Possible Cause
Solution
New device is not
recognized as part
of the computer
system.
Suspend was not
initiated before
device was con-
nected.
Initiate Suspend, connect
the device, and then exit
Suspend.
The system did not
automatically
configure the new
device.
Check the documentation
that came with the new
device to determine if any
device drivers are
necessary. If so, install the
correct device drivers.
To view the status, change
drivers, or change the
configuration, go to the
Device Manager in the
Systems icon on the
Control Panel. Click the
plus sign next to the type of
hardware, then double-click
the hardware to view the
device configuration.
Cables of new
external device are
loose or power
cables are un-
plugged.
Ensure that all cables are
properly and securely
connected.
Power switch of
new external device
is not turned on.
Place the computer in
Suspend by pressing the
suspend button. Turn on
the new external device.
Press the suspend button
again to exit Suspend. This
enables the system to
recognize the device.
Device is not
seated properly.
Turn off the computer and
reinsert the device.