HP Armada 4200 Armada 4200 Family of Personal Computers Reference Guide - Page 130

Solving Software Application Problems, Software Application Problems and Solutions

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NOTE: If you are using an external monitor and simultaneously displaying an image on the computer display and the external monitor, the image on the external monitor may not fill the screen. Solving Software Application Problems Most software application or installation problems occur because of one or more of the following conditions: s Application was not installed correctly. s Memory was not allocated correctly. s Conflict exists between applications. Software Application Problems and Solutions Problem Probable Cause Solution Cannot use an application. Insufficient memory to run application. The application has not been added to the PATH statement. System ran out of memory for the application. Using Windows Notepad, add the application directory with the full path name to the AUTOEXEC.BAT file. Check the application documentation for memory requirements. Install additional memory. Solving Sound Problems Some common causes and solutions for sound problems are listed in the following table. Sound Problems and Solutions Problem Possible Cause Solution Computer beeps after you turn it on. This is normal; it indicates successful completion of the POST. Computer does not Computer volume beep after the Power- is turned down. On Self-Test (POST). No action is required. Use the Fn+F5 hotkeys and the arrow keys to turn up the volume. 15-18 Troubleshooting

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15-18
Troubleshooting
NOTE:
If you are using an external monitor and simultaneously
displaying an image on the computer display and the external
monitor, the image on the external monitor may not fill the screen.
Solving Software Application Problems
Most software application or installation problems occur because
of one or more of the following conditions:
■
Application was not installed correctly.
■
Memory was not allocated correctly.
■
Conflict exists between applications.
Software Application Problems and Solutions
Problem
Probable Cause
Solution
Cannot use an
application.
The application
has not been
added to the
PATH statement.
Using Windows Notepad,
add the application directory
with the full path name to the
AUTOEXEC.BAT
file.
Insufficient
memory to run
application.
System ran out of
memory for the
application.
Check the application
documentation for memory
requirements.
Install additional memory.
Solving Sound Problems
Some common causes and solutions for sound problems are listed
in the following table.
Sound Problems and Solutions
Problem
Possible Cause
Solution
Computer beeps
after you turn it on.
This is normal; it
indicates
successful
completion of the
POST.
No action is required.
Computer does not
beep after the Power-
On Self-Test (POST).
Computer volume
is turned down.
Use the
Fn+F5
hotkeys and
the arrow keys to turn up
the volume.