HP Armada 4200 Armada 4200 Family of Personal Computers Reference Guide - Page 132

Pointing Device Problems and Solutions, Problem, Possible Cause, Solution

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Pointing Device Problems and Solutions Continued Problem Possible Cause Solution Touchpad or trackball does not work. Device driver is loaded but pointing device doesn't work. Cursor skips or moves abnormally when using a pointing device. An external PS/2 mouse or other pointing device is connected to the computer, and the system disabled the touchpad or trackball. Wrong pointing device is selected. The pointing device needs cleaning. Press the suspend button to place the computer in Suspend. Disconnect the mouse or other pointing device, then press the suspend button again to exit Suspend. Click Shut Down on the Start menu to turn off the computer. Disconnect the mouse or other pointing device, then press the power button to reboot. If you are running Windows 95, use the keyboard to select Automatically detect installed hardware in the Add New Hardware wizard. Then click the mouse icon in the selection box and choose the correct mouse hardware. If you are running Windows NT, press F6. Then use the arrow keys to highlight My Computer, and press Enter. Use the arrow keys to highlight Control Panel, and press Enter. Use the arrow keys to highlight Mouse, and press Enter. Select the correct mouse hardware, and press Enter. Clean the pointing device. Refer to Chapter 4, "Working with Pointing Devices," for instructions on cleaning the touchpad. Or see "Cleaning the Trackball" in this chapter. 15-20 Troubleshooting

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15-20
Troubleshooting
Pointing Device Problems and Solutions
Continued
Problem
Possible Cause
Solution
Touchpad or
trackball
does not work.
An external PS/2
mouse or other
pointing device is
connected to the
computer, and the
system disabled the
touchpad or
trackball.
Press the suspend button to
place the computer in
Suspend. Disconnect the
mouse or other pointing
device, then press the
suspend button again to exit
Suspend.
Click Shut Down on the Start
menu to turn off the computer.
Disconnect the mouse or
other pointing device, then
press
the power button to reboot.
Device driver is
loaded but
pointing device
doesn’t work.
Wrong pointing
device is selected.
If you are running Windows
95, use the keyboard to select
Automatically detect installed
hardware in the Add New
Hardware wizard. Then click
the mouse icon in the
selection box and choose the
correct mouse hardware.
If you are running Windows
NT, press
F6
. Then use the
arrow keys to highlight My
Computer, and press
Enter
.
Use the arrow keys to
highlight Control Panel, and
press
Enter
. Use the arrow
keys to highlight Mouse, and
press
Enter
. Select the correct
mouse hardware, and press
Enter
.
Cursor skips or
moves
abnormally
when using a
pointing device.
The pointing device
needs cleaning.
Clean the pointing device.
Refer to Chapter 4, “Working
with Pointing Devices,” for
instructions on cleaning the
touchpad. Or see “Cleaning
the Trackball” in this chapter.