HP Armada 4200 Armada 4200 Family of Personal Computers Reference Guide - Page 131

Solving Pointing Device Problems, Pointing Device Problems and Solutions

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Solving Pointing Device Problems Some common causes and solutions for trackball and mouse problems are listed in the following table. Pointing Device Problems and Solutions Problem External serial mouse does not work Possible Cause Solution The computer was Shut down the computer. not shut down before Connect the device. Reboot. connecting the device. Incorrect or no device driver is installed. To view the pointing device driver, access the Start menu via the keyboard by pressing Ctrl+Esc. Use the arrow keys to get to Settings, then Control Panel, and press Enter. Use arrow keys to select the System icon and press Enter. Use the arrow keys to access Device Manager. Use the Tab key to get to the computer icon and the arrow keys to select the mouse. Press the right arrow to access the hardware. Tab to the Properties button and press the Space bar. Use the right arrow to get to the Driver tab and follow the instructions on the screen. Continued Troubleshooting 15-19

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Troubleshooting
15-19
Solving Pointing Device Problems
Some common causes and solutions for trackball and mouse
problems are listed in the following table.
Pointing Device Problems and Solutions
Problem
Possible Cause
Solution
External serial
mouse does
not work
The computer was
not shut down before
connecting the
device.
Shut down the computer.
Connect the device. Reboot.
Incorrect or no
device driver is
installed.
To view the pointing device
driver, access the Start menu
via the keyboard by pressing
Ctrl+Esc.
Use the arrow keys
to get to Settings, then
Control Panel, and press
Enter
. Use arrow keys to
select the System icon and
press
Enter
. Use the arrow
keys to access Device
Manager. Use the
Tab
key to
get to the computer icon and
the arrow keys to select the
mouse. Press the right arrow
to access the hardware. Tab
to the Properties button and
press the Space bar. Use the
right arrow to get to the
Driver tab and follow the
instructions on the screen.
Continued